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Reviews of Hôtel Mercure Paris Pont de Levallois Neuilly

Hôtel Mercure Paris Pont de Levallois Neuilly
19 Rue Paul Vaillant Couturier, Levallois-Perret

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 237 reviews" "
Rating 8 - Good. 73 out of 237 reviews" "
Rating 6 - Okay. 8 out of 237 reviews" "
Rating 4 - Poor. 9 out of 237 reviews" "
Rating 2 - Terrible. 3 out of 237 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Soubhi, Doha

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Annick on 28 Oct 2023
Dear Soubhi, We are sorry to hear that you were not completely satisfied with your stay with us at Hôtel Mercure Paris Pont de Levallois Neuilly. We strive to provide our guests with a great experience and we regret not being able to do this for you. We would love to learn more about your stay so we can make the necessary improvements. Feel free to share more details with us in the form of a review, so that we can serve you better in the future. We look forward to hearing more from you soon!Thank you for your time.

2/10 Terrible

Pierre emmanuel

Stayed 4 nights in Sep 2023
Response from Annick on 16 Oct 2023
Cher Pierre emmanuel, Nous nous excusons pour la mauvaise expérience que vous avez eu dans notre Hôtel Mercure Paris Pont de Levallois Neuilly. Nous prenons très au sérieux la satisfaction de nos clients et nous sommes désolés de ne pas avoir pu répondre à vos attentes. Nous aimerions en savoir plus sur votre expérience afin d'utiliser ces commentaires pour améliorer nos services à l'avenir. Pouvez-vous nous en dire plus sur les points qui vous ont déplu ? Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires.

2/10 Terrible

Pierre emmanuel

Stayed 1 night in Sep 2023
Response from Annick on 16 Oct 2023
Cher Pierre emmanuel, nous nous excusons pour la mauvaise expérience que vous avez eue à notre Hôtel Mercure Paris Pont de Levallois Neuilly. Nous prenons très au sérieux la satisfaction de nos clients et nous sommes désolés de ne pas avoir pu répondre à vos attentes. Nous aimerions en savoir plus sur votre expérience afin d'utiliser ces commentaires pour améliorer nos services à l'avenir. Pouvez-vous nous en dire plus sur les points qui vous ont déplu ? Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires.

8/10 Good

TERESA, BRONX

Liked: Cleanliness, staff & service, property conditions & facilities
I was very surprised by this small hotel. It was a great stay. Would return.
Stayed 3 nights in Sep 2023
Response from Annick on 1 Oct 2023
Dear Teresa,We are glad to hear you had a great stay at our hotel.If you have any questtions or want to share more about your experience feel free to do so.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the metro. Very quiet and safe area. Not too many food/cafe options around but the breakfast at the hotel was wonderful. The staff was friendly and my room was clean. Would definitely recommend or stay again.
Stayed 4 nights in Aug 2023
Response from Annick on 16 Oct 2023
We thank you for your comments following your stay at the Mercure Paris Pont de Levallois Neuilly Hotel.We are delighted to read that you had a good stay in our establishment and that the welcome was excellent.It is with great pleasure that we receive your compliments. Also, we will not fail to share your assessments with our entire team.Looking forward to welcoming you again, we ask you to believe, Madam, in the expression of our best feelings.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and fantastic staff
Stayed 1 night in Aug 2023
Response from Mona B. Hotel Manager on 18 Aug 2023
Thank you Kevin for your compliments We really had a great pleasure to welcome you in our charming Mercure Pont de Levallois Hope to see you again soonKind regards

10/10 Excellent

Josee

Stayed 1 night in Jul 2023
Response from Mona B. Hotel Manager on 18 Aug 2023
Bonjour Josée, Merci d'avoir pris le temps de remercier l'équipe de l'hôtel Mercure Pont de Levallois Neuilly.En espérant vous revoir bientôtMeilleures salutations

10/10 Excellent

Gilles

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Small and Friendly
Small and friendly hotel. Staff were very helpful. Only criticism the room had no draws for storage.
Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice. The rooms are nice and clean (a small stain was seen on the carpet), but overall very clean. There is a refrigerator in the room. The desks tend to be more of a shelf and narrow. The staff is excellent. Close to restaurants, bakeries, subway and if you enjoy walking not a bad walk to the Arc D'Triomphe, shopping areas, and more.
Stayed 6 nights in Jan 2022

8/10 Good

Kieren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Chelsea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Recommend
Very kind and friendly. Rooms were small but cozy. However, it is a little further outside the city if you are looking to explore, but everything is pretty accessible so not bad!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from Sandrine N. on 14 Mar 2020
Cher Client, Merci d'avoir pris le temps de noter votre séjour. La prochaine fois nous espérons obtenir un 5 :-) Excellente journée, Sandrine N. Adjointe de Direction

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute decor and lots of good lighting. The staff were friendly and helpful and all spoke English.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Nasim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to a lot of tourist spots. Food was okay at the hotel.
Stayed 4 nights in Dec 2019

10/10 Excellent

Bor-Jiun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quieter place, out of tourists area. Modern, clean and comfortable. It would be easier to get around with public transportation if not in strike.
Stayed 3 nights in Dec 2019

8/10 Good

Jan Tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Pantana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Zolekha

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel nice quiet location clean and comfortable cozy bed
Stayed 3 nights in Oct 2019

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent. Staff is nice. Room is a small though but it is expected. Food is also excellent.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A boutique hotel in a quiet, nice part of the city not to far to the central commercial areas. Staff was very friendly and the rooms spacious, clean and comfortable.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing, peaceful hotel. The city is easily accessible by the nearby metro. The staff are really welcoming, friendly and helpful. The most comfortable bed I have ever slept in!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a "real" area of Paris.
nice hotel; friendly helpful staff; breakfast if you want. It's not best situated for airport (CDG) access if using public transport. You need a couple of transfers between metro/RERB. Euro55 by taxi. Close access to Metro. Restaurants nearby. Supermarket nearby. Ask staff, all we interacted with were knowledgeable and helpful. This area is a nice change from "tourist" Paris.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

4/10 Poor

SJ

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning was not working...Didnt fet any resolution from hotel..
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is good for the price. The staff were helpful and friendly.
Stayed 2 nights in May 2019

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed
We were told we would receive a refund due to illness which kept us from traveling and then the hotel retracted the offer and kept our money.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff!
Best Staff! Thanks to Norine & Chamo in particular but all staff members were kind, informative, helpful and actually seemed to care! The room was a little small but very clean and functional. Shower was great! Great value for only $75 a night. Good Restaurants nearby and only a 5 minute walk to the metro. Nice quiet location away from the hustle and bustle but also easy to get to the hustle and bustle by metro.
Stayed 4 nights in Apr 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a peaceful location
We could not fault the hotel on welcome and the room was immaculately clean and well decorated. Excellent shower and toiletries, very comfortable bed, and pillows, nice ambient lighting and a very quiet area. Not very close to the metro and away from Paris centre but there is a nice river walk and it's a very peaceful suburb, would be easy to drive to from the UK. Staff were friendly and helpful.
Stayed 1 night in May 2019

10/10 Excellent

Nihal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super staff
It was an amazing trip and the stay in the hotel was very good and pleasant. The staff was amazing and they were very helpful. One of those places where the staff would go above and beyond their everyday duties to make sure your stay is comfortable.
Stayed 2 nights in Apr 2019

8/10 Good

Jacs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay to experience out of Paris center
Service is helpful and responsive. Room is clean and bright. Toilet is modern and clean but small. No shower screen and so need to shower slowly and gently in order to keep the floor dry. It is located just outside Paris centre and a mixture of restaurants and supermarkets are peppered around the hotel between 5 to 15 mins walk.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
................................. Great place to stay ... don’t force me to write things down. I said it is a great hotel
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Spoilt by flight arrangement on return journey. Flybe are awful
Stayed 3 nights in Apr 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. Several went the extra mile. The neighborhood was definitely not my favorite. Was safe but not much to do without a taxi
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient business hotel in Levallois Perret
Very convenient hotel for overnight stay for business meetings in Levallois Perret. Just 2 minutes off Levallois Becon metro station with good restaurants availability nearby.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

nice place to have during the trips to paris , clean hotel next to the underground
Stayed 1 night in Nov 2018