Exterior
Check availability

Reviews of ibis Styles Paris Saint Denis Pleyel

3 out of 5
ibis Styles Paris Saint Denis Pleyel
2, Quai de St Ouen et 2, Bd De La Liberation, Saint-Denis, Seine-Saint-Denis

Reviews

7.2

Good

Rating 10 - Excellent. 104 out of 571 reviews" "
Rating 8 - Good. 237 out of 571 reviews" "
Rating 6 - Okay. 126 out of 571 reviews" "
Rating 4 - Poor. 69 out of 571 reviews" "
Rating 2 - Terrible. 35 out of 571 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

martyn

Liked: Cleanliness, property conditions & facilities, room comfort
2 day weekend stay
Small room and limited breakfast. Clean but Overall, an expensive stay and not value for the money paid.
Stayed 2 nights in Oct 2023

8/10 Good

suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel good location.
The room and bathroom were clean and it was comfortable with 4 pillows. The location of the hotel was good for the Stade de France. We expected there to be a kettle in the room as this was mentioned on the website but there wasn't. We asked reception for some hot water the next morning and she was very rude and eventually said she would fill one travel mug. She then agreed to fill the second but made it seem like it was a lot of trouble! We just wanted a hot drink for our drive and we had our own coffee had their been a kettle in our room we wouldn't have asked. We parked outside the front as the road was shut but it did look like there was parking at the back. At the end of the day this is a budget hotel and it's a bed.
The front of the hotel
Stayed 1 night in Oct 2023

8/10 Good

J

Stayed 1 night in Oct 2023

8/10 Good

chris

Business traveller
Liked: Cleanliness
Is okay
Stayed 2 nights in Oct 2023

10/10 Excellent

Elizabeth, Studio City

Liked: Cleanliness, staff & service
I stayed for 3 nights. I arrived quite late and the night clerk was extremely welcoming and gave me a cup of hot tea, which was very much appreciated. The room, while quite basic, was spotlessly clean and a decent size for one person. While it was advertised as non-smoking you could smell smoke on my floor on the first night. The breakfast buffet had a lot of choice and everything was well laid out and food and beverages were of a good quality. The area around the hotel didn’t feel safe walking alone, especially at night. I was attending a match at Stade De France and couldn’t get a taxi to take me back. Thankfully a friend walked me to the hotel. A taxi to the center of Paris costs in the region of €30 and one to Orly (without traffic) €35. The hotel is closer to CDG airport. The hotel can order taxis, which seemed to arrive pretty quickly. The electricity didn’t work in my hotel the morning I was leaving. As I was organized and leaving quickly, it wasn’t a major inconvenience. It cost €75 for my taxi leaving at 6.50am to Orly as the traffic was extremely heavy. All staff I encountered were very efficient and helpful. I would stay in this hotel again, if I was flying to and from CDG and traveling with a friend.
Stayed 3 nights in Oct 2023

2/10 Terrible

Bernard

Liked: Cleanliness
Stayed 2 nights in Jun 2023
Response from d on 17 Jul 2023
Bonjour, Nous vous remercions d'avoir pris le temps de laisser votre commentaire. Nous prenons bonne note de vos remarques et nous allons essayer d'offrir plus de confort pour le futur. Cordialement,

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and we were able to purchase bottles of wine to take up to our room.

10/10 Excellent

JULIENNE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were helpful

10/10 Excellent

Arissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well maintained, however it is in the middle of nowhere! It took us a while to find a taxi driver willing to drive us to the hotel. Aside from that, this hotel was magnificent. The room itself was extremely neat and spacious! Absolutely enjoyed our stay in this hotel.
Stayed 4 nights in Sep 2022

6/10 Okay

Madison

Travelled with partner
This is a very basic hotel, you don't get much out of it. It was relatively clean, as much as an old building can be. Most of the staff are incredibly friendly! The "included" free parking is limited, maybe only about 6 parking spots- definitely consider this if you have a vehicle. There is not much around the area in terms of food, most places were closed anytime we went to walk around. Driving into the core of downtown Paris will take you anywhere from 26 minutes, to 1 1/2 hours. Most typically 1 hour each way. The metro will also take you this long, especially during rush hour. Overall, it was not a bad experience, just the location is not ideal.
Stayed 2 nights in Oct 2022
Response from c on 9 Oct 2022
Hello Sir, Thank you for taking the time to leave us your comment, we have taken good note of your remarks, and will not fail to do what is necessary to improve the comfort of our customers for the future. Please accept, Sir, our best regards.

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
What you'd expect
Served its need as a base for exploring Paris for a couple of days before heading to the south of France.
Stayed 2 nights in Sep 2022
Response from PS on 12 Sept 2022
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité. Nous espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Patrick

10/10 Excellent

muller

Stayed 1 night in Jul 2022
Response from co on 28 Aug 2022
Cher Monsieur. Nous vous remercions de votre commentaire et de la note que vous nous avez attribuée. Nous sommes ravis que vous ayez apprécié votre séjour. Veuillez agréer, Monsieur, nos salutations distinguées.Hôtel Campanile Paris Nord Saint Denis Pleyel.

10/10 Excellent

Simon

Stayed 2 nights in Jul 2022
Response from co on 28 Aug 2022
Cher Monsieur, Nous vous remercions de votre commentaire et de la note que vous nous avez attribuée. Nous nous efforçons de faire de votre séjour un moment agréable. Veuillez agréer, Monsieur, nos salutations distinguées. Hôtel Campanile Paris Nord Saint Denis Pleyel.

6/10 Okay

Paul, London

Liked: Cleanliness, staff & service
Disliked: Amenities
A basic hotel if you are going to the Stade de France which is about 20 mins walk away through an area under re-development. Understaffed
Stayed 1 night in Jul 2022
Response from PS on 19 Jul 2022
Madam, Sir, Thank you for taking the time to share your opinion. Your feedback and impressions are very important to us, as they help us to improve our services on a daily basis for the future. Our floor team does its best to satisfy you, our customers. Please accept, Madam, Sir, our best regards. Patrick Hotel Saint Denis Pleyel.

8/10 Good

jabbar, St. Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel on our European holiday Stay 5 Night on this lovely river side hotel and enjoying our holiday in Paris Thanks again Shahla and Jeyhoon From Edmonton Canada
Stayed 5 nights in Jul 2022
Response from PS on 19 Jul 2022
Madam, Sir, Thank you for taking the time to share your opinion. Your feedback and impressions are very important to us, as they help us to improve our services on a daily basis for the future. Our floor team does its best to satisfy you, our customers. Please accept, Madam, Sir, our best regards. Patrick Hotel Saint Denis Pleyel.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No A/C, room was always hot, next door guests were fighting at night/morning. No coffee or ice.
Stayed 2 nights in Mar 2022
Response from p on 29 Mar 2022
Dear, Thank you for taking the time to share your review. Although we would have liked your experience to have been more pleasant, your feedback and impressions are very important to us, as they help us to improve our services on a daily basis. The satisfaction of our customers is our priority, but apparently we did not succeed this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers delight in every day. Please accept, Madam, Sir, our best regards. Patrick

8/10 Good

Fabian David

Liked: Cleanliness, staff & service, amenities
This is a quiet property located far from all the major attractions. The closest metro station is about 15 minutes walk away. The hotel is clean and the staff is very friendly but the property is a bit outdated.
Stayed 1 night in Mar 2022
Response from p on 29 Mar 2022
Dear Sir, Thank you for taking the time to share your review. We hope to see you again at a future event at the Stade de France. Please accept, Sir, our best regards Patrick

8/10 Good

Nigel

Business traveller
Disliked: Cleanliness
Stayed 4 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

6/10 Okay

Raymond

Business traveller
Liked: Cleanliness, property conditions & facilities
St. DENIS
Booking in was very slow. The restaurant and bar were closed over weekend.
Stayed 2 nights in Jan 2020

2/10 Terrible

Mohamed Ali

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good at all
Stayed 1 night in Nov 2019

6/10 Okay

Graham

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

AMANPREET, england

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Awful experience first 2 days no heating in the room, 3rd day was given a heater. Work going on my floor during the day. Not happy stay at all.
Stayed 5 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Felt like a worn out hotel that really needed some TLC
Stayed 1 night in Oct 2018

4/10 Poor

StevieB, Toronto

Liked: Staff & service
Lady at front desk was lovely. The area is not safe for females. Do not stay here unless there are several of you together. I booked 2 nights originally as Paris city centre was very booked up, I decided only one night was enough and booked in Paris for my next night no matter what the cost. Area is sketchy, hotel needs updating and it's not near anything, ie nothing to do there.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Location wasn’t the nicest of areas but easy to get to transport to city centre. Breakfast was not worth it. Went down at half 8 for a few bits of ham left to be told it wouldn’t be restocked as breakfast finished at 9. Due to this, we never had breakfast any day. I would like to be refunded for the breakfast I paid for as it was shocking
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Parking was a bonus. Very clean and good aircon
Stayed 4 nights in Aug 2018

6/10 Okay

ez, canada

Disliked: Staff & service, property conditions & facilities, room comfort
overall experience is fair. staff should speak English if you want tourist. expedia etinery promise free breakfast but hotel not provided.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Just basic
Average hotel, clean but basic, bathroom a little outdated. Wasn't cheap at the time we stayed there but all others were booked. Will not be going back there again.
Stayed 2 nights in Jun 2018

8/10 Good

Anne, London

Liked: Cleanliness, staff & service
Stayed 1 night in May 2018

4/10 Poor

Funny, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my boyfriend, stayed for 3 nights . The noise coming from the room above ours was terrible during the second day. On the first night we had internet connection ,, but the next two days, was impossible to connect. The staff doesn’t show any interest to help us . I ask for a bucket with ice and after a long sigh the receptionist offered us a glass of ice . I wouldn’t recommend.
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is fine but it's quite a walk to the metro
Hotel was fine. Room clean but in need of refurb upstairs. Staff friendly and helpful. Good 15-20 min walk to metro in an area that on first sight looks a bit rough. However we found local people friendly. Bar in hotel not open for evening drinks - only soft drinks. Not many bars bistros etc in vicinity.
Stayed 3 nights in Mar 2018

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem was no lunch or dinner at weekends
Stayed 1 night in Mar 2018

10/10 Excellent

sue, England near Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel opposite the river
Room was very clean and comfortable ideal if you want to have access to Paris and Disneyland would definitely stay there again
Stayed 3 nights in Aug 2017

6/10 Okay

Erwin

Liked: Staff & service
Difficult access by foot via RER station St-Denis ! Hotel area is not so nice and for sure not to be recommended during late evening !
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Room comfort
Not Somewhere i would consider in the future.
I have stayed at a Campanile before in Bobigny but was disappointed in this one especially the rooms. The bed was uncomfortable & even though I requested a late checkout was informed quite abruptly at 12.19pm that I had over stayed. Throughout the morning the cleaners kept entering my room unannounced which was very annoying to say the least.
Stayed 3 nights in Jun 2017

6/10 Okay

Cecile

A place to sleep !
Small old rooms and stay away from the restaurant!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Magda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were okay, but hallways and reception area by the elevator and TV room had bad smell.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Not a great location.. The neighbourhood surrounding seemed a bit rough once you had turned down a couple of streets.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

2/10 Terrible

Graham, UK

Disliked: Staff & service, room comfort
Great customer experience, not!
We booked this hotel having (mistakenly) believed we had stayed here a couple of years ago. We booked a family room for ourselves and our 15 year old grandson. On checking in we were directed to the lift to our room. We nearly returned to the car (there would have been more room!). When we tried to pull out the single under bed to form a row or three single(ish) beds we found that we had to lift the bedside unit on top of the wardrobe unit in order to pull the bed out. There was certainly no room to walk. The bathroom was dated and in need of a good clean: not just a wipe around. There didn't seem to be a shortage of staff because there seemed to be someone different every time we passed by. However, not one of them was interested in speaking with us to check in, help in any way, and especially to check out. Talking of checking out, the chap on reception was in conversation with a lady I took to be a housekeeper (because when she finally left she pulled a trolley of towels). Neither of them even acknowledged me and having stood for more than five full minutes I was about to walk off when their conversation ended. I was very much an inconvenience to the man and I was glad to leave. I shall probably stay at Campanile hotels again but NOT this one!

8/10 Good

Saad, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very nice hotel

6/10 Okay

Verified traveller

Liked: Staff & service
The hotel is decent and the staff is very nice and very helpful. Also loved their breakfast selection. The area is a bit so-so, especially when walking at night to and from the metro.. best to take a bus to/from the metro to feel safer.

8/10 Good

A Kanyenzi, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and very friendly personnel.
It was a nice place to stay and i enjoyed every minute of the period i stayed there. Helpful and well manned personnel. I can't hesitate booking another stay again.