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Reviews of Le Quincangrogne

Le Quincangrogne
7 rue de l'Abreuvoir, Dampmart

Reviews

8.4

Very good

Rating 10 - Excellent. 54 out of 111 reviews" "
Rating 8 - Good. 36 out of 111 reviews" "
Rating 6 - Okay. 11 out of 111 reviews" "
Rating 4 - Poor. 4 out of 111 reviews" "
Rating 2 - Terrible. 6 out of 111 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

shiela

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming and friendly staff. Breakfast a little sparse and no air conditioning for Americans 😂. Ate breakfast watching a family of swans on the river. Very quaint
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant. Outstanding service.
Stayed 1 night in Apr 2023

10/10 Excellent

James, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice place to stay on the banks of the Marne River. I quite enjoyed my visit. Excellent food.
Stayed 1 night in Jun 2022
Response from Hamon kevin on 5 Jul 2022
Hello, Thank you very mutch, hope to see you again. Kind regards. The Reception desk.

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and quiet area with a nice view of the river.
Stayed 4 nights in Jun 2022
Response from Hamon Kevin on 5 Jul 2022
Hello, Thank you very mutch, hope to see you again. Kind regards. The Reception desk.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great find!
Stayed 1 night in Jun 2022
Response from HAMON Kevin on 5 Jul 2022
Hello, Thank you very mutch, hope to see you again. Kind regards. The Reception desk.

10/10 Excellent

Prashun

Stayed 4 nights in May 2022
Response from HAMON Kevin on 5 Jul 2022
Hello, Tank you very mutch for your mark, hope to see you again. Kind regards. The Reception desk.

10/10 Excellent

Amanda

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel, very quiet. Staff is very friendly. We could not experience the restaurant due to the pandemic restrictions, but we liked everything else
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean and modern, free parking. Short drive to Disney if you have your own car. There is a rail station 5 minutes away for Paris and Disney (not direct line). Breakfast at 17 euros is far too expensive though, the food was quite basic and not alot of choice. I would stay here again if visiting Disney.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with property and the room has a nice view of garden and the river.
Stayed 2 nights in Aug 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I showed up to the hotel quite tired and cranky. The gentleman at the front desk quickly checked me in, recommended dinner options that would still be open late, and got me all set up with a great room. It was very much appreciated and his recommendations were all great. The room was amazing! Large bed, multi shower heads, newly done. Wonderful space.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
I didn't stay at this property because the staff member at the front desk was VERY rude & unaccommodating to my cousin & I. I accidentally booked a room for 1 person, which I overlooked because I saw it was a room with a double bed (usually sleeps 2). Without any prompt from me, the front desk worker said "you booked a room for 1. She can't stay here, she needs to go to another hotel". I asked if I could pay the difference of the cost for 1 more person & he said no. I asked to speak to a manager to get a further explanation & he said no, the manager won't see me, they'd be busy all day (although he went to the back to talk to "someone" prior). He then instructs to call Expedia to cancel. I'm from the US so it was going to cost me to make calls so I politely asked him if I could use the phone to cancel my booking (using the international number) & he said "NO we don't have a phone" after he took 2 phone calls in front of me. So as a paying customer they were rude to me and wouldn't assist me in any way. I then used my phone to cancel the booking - 31 minutes. An Expedia member called & said they refused to issue a refund AND were still rude. I would understand if I was trying to check in late & they missed a day of a potential booking but i arrived before check-in time. I'm disappointed that Expedia hasn't at least matched what i lost to the hotel in a voucher & that i wasted 31 minutes on the phone (costly) trying to cancel. it didn't matter.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, chef here is a master. Rooms are awesome, but a bit far from Paris.
Stayed 5 nights in Sep 2018

6/10 Okay

michael, london

Liked: Cleanliness, staff & service, room comfort
Nice hotel but out the way of everything
We stayed thinking it was close to Disneyland but it wasn’t which was our own faults for not checking properly but it is not near a bus stop or anything so you have to get a taxi everywhere which when it gets to the hotel the meter is already on 15 euros to get to Disneyland it cost 50 Euros by taxi there is a cheaper way to do it get a cab to train station then get a bus then a train but it can be hassle. The hotel staff are friendly it would be perfect if it was not in the middle of nowhere
Stayed 3 nights in Mar 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very new hotel right on the banks of the River Marne. A little difficult to find but worth it. Excellent service but shame the restaurant was not operating on the night I stayed as it has fantastic reviews for gourmet dining. The Manager recommended a restaurant in the nearby town which was good. Will definitely stay again when next in the area to enjoy what the area has to offer.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

4/10 Poor

Ali

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Chambre sans chauffage ! J’ai du demander un chauffage d’appoint Température inférieure à 14°c Petit déjeuné trop cher pour ce qu’ils proposent 17€ pour un jus de fruits, un café et un croissant ! C est complètement du vol !!!!
Stayed 3 nights in Dec 2023
Response from HAMON Kevin, Responsable hébergement. on 9 Jan 2024
Bonjour, Merci pour votre retour, pourquoi ne pas l'avoir signalé lors de votre séjour ou demandé conseil pour faire fonctionner le chauffage? Il y a deux radiateurs par chambres et la possibilité de vous fournir un convecteur supplémentaire en cas de problème, la prochaine fois n'hésitez pas.Pour ce qui est du petit déjeuner, sous forme de buffet, vous avez du cake, du pain d'épices, ainsi qu'une salade de fruit préparé en pâtisserie, de la charcuterie de qualité, les fromages proposés sont ceux du restaurant étoilé Michelin qui proviennent d'une fromagerie locale. Des céréales, croissants et pains au chocolat de qualité supérieur, des baguettes de campagnes (lui aussi servis au restaurant), les confitures et pâte à tartiner d'une marque de renom, ainsi que les jus de fruit.Pour résumer, non, nous ne proposons pas un pain au chocolat, un croissant, une boisson chaude et une froide à 17.Très Cordialement.

8/10 Good

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

DOMINIQUE

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Leonardo

Stayed 1 night in Sep 2023

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle chambre, literie très confortable, lieu sécurisé, réception ouverte 24h/24, personnel très accueillant
Stayed 2 nights in Sep 2023

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environnement saint et propreté impeccable. La présence sur le site du resto étoilé joue forcément sur le niveau de l’hôtellerie et de l’accueil
Stayed 2 nights in Sep 2023

10/10 Excellent

Alice

Stayed 2 nights in Aug 2023

10/10 Excellent

Valentin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Zimmer angenehmes und freundliches Personal
Stayed 1 night in Aug 2023

8/10 Good

Nawar

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Timo

Liked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Rasmus

Stayed 1 night in Jul 2023

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons adoré passer deux nuits dans ce petit hôtel, bien sympathique ! C’était une belle surprise ! Personnel, agréable, charmant, magnifique, endroit au bord de l’eau !! Nous y retournerons c’est sûr !!
Stayed 1 night in Jun 2023
Response from La Réception. on 20 Jun 2023
Bonjour, Merci pour votre retour.Au plaisirs de vous y revoir.Cordialement.

10/10 Excellent

Thibault

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Sofia

Stayed 1 night in May 2023

10/10 Excellent

LORIN

Stayed 2 nights in Apr 2023

10/10 Excellent

Gisèle

Stayed 1 night in Apr 2023

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from La Réception. on 16 Mar 2023
Merci pour votre retour. A très bientot.Cordialement.

10/10 Excellent

Matthieu

Stayed 1 night in Oct 2022
Response from La Réception. on 16 Dec 2022
Merci pour votre retour. Cordialement.

10/10 Excellent

Jean Marc

Stayed 2 nights in Oct 2022
Response from La Réception. on 16 Dec 2022
Merci pour votre retour. Cordialement.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2022
Response from La Réception. on 1 Oct 2022
Merci pour votre retour, à très bientôt.Cordialement.La Réception.

10/10 Excellent

PHILIPPE

Stayed 1 night in Jul 2022
Response from La Réception. on 17 Aug 2022
Bonjour, Merci pour votre appréciation. Dans l'attente de vous revoir. Cordialement.

2/10 Terrible

Besnik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Gérard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
analyse de notre séjour
Stayed 2 nights in Apr 2022

10/10 Excellent

Hocine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Expérience très positive, je conseille surtout à ceux qui privilégient la restauration
Stayed 1 night in Feb 2022

8/10 Good

Roland

Liked: Cleanliness, property conditions & facilities, room comfort
personnel très sympa ,chambre confortable mis à part que le chauffage fonctionnait très mal ,cadre naturel très chouette gros point noir le petit dejeuner pour deux ,36 euros !!!jamais vu un prix aussi chère !!!c est juste incroyable!!!dommage...
Stayed 1 night in Dec 2021

6/10 Okay

Jean Paul

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

STEPHANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

STEPHANE

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

STEPHANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

STEPHANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait. Simple et raffiné.
Stayed 1 night in Jul 2021