Eco-friendly toiletries, hair dryer, towels

Reviews of Novotel Paris Coeur d'Orly Airport

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1000 reviews" "
Rating 8 - Good. 258 out of 1000 reviews" "
Rating 6 - Okay. 57 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very nice, they were accommodating after a long flight. They were very courteous to the kids, The Hotel has some activities for the kids in the lobby. The Room was clean and comfortable, and breakfast was everything you need
Stayed 1 night in Apr 2024

8/10 Good

Aysar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel would be my choice over IBIS(located next door). This hotel offers a spacious room and bathroom that is comfortable and clean. The buffet breakfast is great. Offers a lot of pre made as well as made to order options that will fill your tummy before a long trip or day in Paris. Book this if the money isn’t an obstacle. Highly recommend
Stayed 2 nights in Apr 2024

8/10 Good

Facundo Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien pero le falta ofrecer el traslado gratis a las terminales del aeropuerto Orly que están muy cerca y todos los que se hospedan aquí imagino es por la cercanía con el aeropuerto. Cobran una tarifa bastante alta para no tener esa transportación incluida las 24 horas o unas bebidas de cortesía en la habitación. The hotel needs a free transfer to the Orly airport terminals, which are very close. The hotel is very good but with a fairly high rate to not have transportation included or complimentary drinks In the room .
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Stayed 1 night in Mar 2024

8/10 Good

Tara

Stayed 1 night in Mar 2024

6/10 Okay

MARIA CARMEN, LONG BEACH

Travelled with partner
close to airport
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Aidan

Stayed 1 night in Jan 2024

8/10 Good

Brian

Stayed 1 night in Jan 2024

10/10 Excellent

Paulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Quick walk.
Stayed 1 night in Jan 2024

10/10 Excellent

Jianing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service are great especially the front desk manager helped us a lot . Truly grateful!
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was exceptional. The restaurant food was just OK.
Stayed 1 night in Dec 2023

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Anke

Stayed 1 night in Nov 2023

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is OK if you need to stay close to the airport
Stayed 1 night in Nov 2023

10/10 Excellent

howard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 1 night in Nov 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Raymond J

Stayed 1 night in Oct 2023

10/10 Excellent

Mary Joyce

Stayed 1 night in Oct 2023

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we needed for a night stay to catch a flight the next day out of Orly. It was clean and conveniently located right next to the airport. You hardly had to leave the airport to get there. The only thing that wasn't great was that there was not much around the area - no restaurants, stores, etc - not totally surprising since this was a "airport hotel". But, if you're looking to explore the area -- there's not much to see. The hotel restaurant is open late so we were able to enjoy a late dinner since our flight came in around 9PM. The staff was very nice! Rooms were clean and the bed was very cozy!

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well there ain't no closer than this, when you have yo take a 6a.m. plane home. It is just across the street from Orly airport. The room was so clean and fancy, never seen in my life, i felt sorry that i only got to spend a few hours there and not more. I will always stay there when i go to paris now. And also getting into the city was a piece of cake, as u take the Orly shuttle (orlyval) to RER and then straight to the city....
Stayed 1 night in Oct 2023

8/10 Good

Christine, Gulgong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough place to stay if you needed to be close to Airport.
Stayed 2 nights in Oct 2023

8/10 Good

Christine Aimy, Delmas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near from the airport
Stayed 1 night in Oct 2023

10/10 Excellent

Newton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and pleasant!
Unbelievable convenience for flights to and from Orly airport.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novatel hotel was an excellent hotel, clean and our room was spacious and very comfortable. The staff was courteous and helpful and the food in the restaurant was excellent. I was very, very pleased with the Novatel Orly Airport!!
Stayed 1 night in Oct 2023

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was difficult to find for our taxi driver. We were very late getting in and were delighted that we could order room service still as we were quite hungry! The staff was very pleasant and helpful. The room was clean and quiet. I would recommend for a stopover.
Stayed 1 night in Sep 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Patience
I thought the 2 front desk people that worked there during my stay were absolutely AMAZING. Caring, professional and displayed extreme patience. I watch and listened to one front desk person help this very upset customer through her check-in process, she was incredibly tolerant with her and helped her through the entire process.
Stayed 1 night in Sep 2023

10/10 Excellent

Alula

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Oct 2023

10/10 Excellent

Mirela Oana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a night close to the airport this place is great. Everything is new and clean and spacious.
Stayed 1 night in Sep 2023

4/10 Poor

Dan, Tel Aviv

Liked: Cleanliness, staff & service
The shower is very bad there is no pressure in the shower and it is almost impossible to have a shower
Stayed 1 night in Sep 2023

10/10 Excellent

Kåre

Stayed 1 night in Sep 2023

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
REASONABLE HOTEL BUT NO OTHER OPTIONS FOR FOOD EXCEPT HOTEL RESTAURANT. WALKING BRIDGE TO THE AIRPORT
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Salvador

Travelled with family
Liked: Cleanliness, staff & service
If you are flying early out of Orly, it's worth staying here. If not, I would not stay here. There is nothing around and feels unsafe to walk around at night.
Stayed 1 night in Sep 2023

6/10 Okay

María Silvia

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Siobhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean, with ammenities
Stayed 1 night in Sep 2023

10/10 Excellent

Maxence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Aug 2023

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were amazing and very helpful. The only issue I had was that the servers at the restaurant did not speak very good english. I ordered a hamburger and got a Vietnamese bowl instead. lol
Stayed 1 night in Aug 2023

10/10 Excellent

Cyrille

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware if you drive or just want to unload your luggage prior turning in your rental car, there’s no devoted space for doing so. You may use the taxi/cab lane 150ft away, but there’s no guarantee there’ll be space available, nor that you won’t get a ticket for doing so. Other than that, great location, and above all, awesome staff! Will come back!
Stayed 1 night in Aug 2023

4/10 Poor

Thomas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff does not answer the phone, EVER! Very hard to get to with an airport cart.
Stayed 1 night in Aug 2023

10/10 Excellent

Stefan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient check-in. There's a walkway that links hotel to Terminal 4 (5 min walk).
Stayed 1 night in Aug 2023

6/10 Okay

alexander

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

10/10 Excellent

MARION, Heusenstamm

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay at Orly airport! Thank you for a very convenient stay!
Stayed 1 night in Aug 2023

8/10 Good

Eliane

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property is right next to Orly airport
Stayed 1 night in Jul 2023