Dear customer, Thank you for sharing your experience at the Royal Wagram hotel. You enjoyed your experience. Regarding the negative points raised by you, be sure that they will be discussed with management and staff in order to make the necessary improvements. We will always be delighted to welcome you back to our establishment during your next visit to Paris. Cordially

Hello Michael, We would like to thank you for sharing this comment and we are happy to know that you enjoyed your stay with us. However we would like to point out that the size of our rooms responds to the requirments of two stars hotels in paris. We will always be delighted to welcome you. Sincerely, Hotel Royal Wagram

Dear customer, Hello, We would like to thank you for sharing your experience with us and for your high grade. We are happy to read that we contributed for the success of your trip in Paris and that you appreciated our hotel. We are looking forward to your next visit in our hotel. Sincerely yours, Royal Wagram

Dear customer, Hello, We would like to thank you for sharing your experience with us. As a matter of fact, the rooms are a little bit small in comparison to other cities. But for a city like Paris, they are adequate and comfortable. We are happy to read that your appreciated the neighborhood, the staff, ... etc. Sincerely yours, Royal Wagram

We would like to thank you for sharing your experience with us and for your nice grade. We are happy to read that we contributed for the success of your trip in Paris, and that you appreciated almost all our services. I really could not describe our facility better than you did. We are looking forward to your next visit in our hotel. Sincerely yours, Royal Wagram

Hello, Thank you for the comment and we are glad that the hotel is perfect for you and that your stay went well. However we apologize for the towels, these are not our practices, we clean all the rooms every day and we change the used towels, it must be an oversight by one of our maids. We inform you that our receptionist is always available to help you and answer your questions. Kind regards.

Cher client, Bonjour, Nous sommes très heureux de savoir que votre séjour a été à la hauteur de votre exigence. Au plaisir de vous accueillir une deuxième fois très prochainement. Cordialement, Hôtel Royal Wagram.

Bonjour, Nous sommes navrés de savoir que votre séjour n’était pas a la hauteur de vos attentes en revanche nous souhaitons savoir les raisons afin d’améliorer nos services. Cordialement.

Dear ANA, Hello, We would like to thank you for choosing our hotel for your stay in Paris. We are pleased to read that you appreciated our staff, the cleanliness, the situation and our opening hours. We are looking forward to your next visit. Sincerely yours, Royal Wagram

Hello, We thank you for your comment and we are pleased that you are satisfied with our services. Best regards.

Dear customer, Hello, Can you please describe your stay and the reason of your unsatisfaction? Sincerely yours, Royal Wagram

Hello, We thank you for your comment and your good impressions on all our services and also the value for money. We hope to see you again very soon. Kind regards.

Thanks for staying with us. We appreciate your feedback!

Bonjour, Nous vous remercions pour votre feed-back après votre séjour dans notre établissement. Cordialement.

We would like to thank you for sharing your experience with us. We are happy to read that we contributed for the success of your trip in Paris, and that you appreciated almost all our services; mainly the staff, the location and public transports. It is true that the size of the rooms, in Paris, tend to be smaller than other French regions or countries. However, all the rooms in our hotel are designed in accordance with the standards of a two-star hotel in Paris. Sincerely yours, Royal Wagram

Dear Customer, We thank you for writing your review. We are really surprised to read your comment because what you describe does not reflect the criteria of your institution. We would like to inform our guests that our hotel was completely renovated when it opened in 2013 in accordance with the standards of a 2-star hotel in Paris and the carpet is still like new. Indeed, for security measures following the events that took place in Paris during your stay, we asked our customers to leave the key at the Reception. Regards,

Dear Customer, We thank you for your review and we are delighted to hear that you enjoyed our location and the cleanliness of our property. We inform you that you have made a reservation without breakfast, that's why my colleague asked you to pay for breakfast extra (we advise you to check your reservation). Our lift is designed to accommodate 3 people without luggage and two people with luggage. On the other hand, it is important to remember that the lift is not mandatory in a 2 star category hotel. Regards,

Dear Customer, We thank you for your review and we are delighted to read that you had a pleasant stay. Regards,

Dear Customer, We thank you for your review and we are surprised to learn that you found "The rooms were in poor condition. dirty, musty! Because this does not reflect the criteria of our cleanliness. In fact, we ask our guests to leave their room key at reception for security reasons and we always ask guests to remind us of their name and room number when they return. Our hotel has the singularity to offer soothing comfort, impeccable cleanliness and excellent value for money for the 17th district of Paris. Regards,

Dear Customer, We are delighted to read that you had a pleasant stay and enjoyed the various services offered within our establishment. Regards,

Dear Customer, We are happy to read that you have enjoyed your stay at our hotel. However, our hotel is only 5 minutes far away from the Metro station Malesherbes (line 3) and 2 minutes away from the train station Pont Cardinet. With the same metro ticket, you can use the train and you will be in Saint-Lazar station after only one stop. From Saint-Lazar, you can make a connection basically with all over Paris. We have Bus line n° 31 as well, where the stop is just nearby our hotel. With a ride of 7 minutes in this bus and you will find yourself under l’Arc de Triomphe at les Champs-Elysées. Regards,

Dear Customer, We thank you for your review and are delighted to hear that you enjoyed your stay and the services offered at our facility. We hope to welcome you again. Regards,

Cher client, Nous vous remercions pour la note attribuée et pour votre séjour au sein de notre établissement. Nous espérons vous accueillir de nouveau. Cordialement,

Dear Customer, We thank you for your review. We inform our guests that we have everything you need to make your stay as pleasant as possible. All of our staff is always professional, courteous, smiling, and very friendly. Indeed, we refused to cancel your reservation without charge because you made a non-modifiable and non-refundable reservation and you made it via a booking intermediary. Regards,

Dear Customer, We are happy to read that you have enjoyed your stay at our hotel and that you have appreciated our breakfast open buffet, the comfort of our rooms and bathrooms, our staff and our strategic location. We look forward to welcome you here again. Regards

Bonjour, Nous sommes très ravis de votre séjour parmi nous. Souhaitant vous recevoir pour très bientôt, veuillez accepter les salutations de toute l’équipe du Royal Wagram. Cordialement. S.ISSAAD

Dear Customer, We are happy to read that you have enjoyed your stay a tour hotel and that you have appreciated our location and our staff over all. We will take your remarks into consideration concerning the breakfast and the pillows. But you should have reported your need of a bigger pillow to our receptionist who would at least give you more pillows. We look forward to welcoming you here again soon. Regards, Royal Wagram

Dear Customer, We thank you for writing your review. We are delighted to read that you appreciated the comfort of our bedding and our welcome. We inform you that the size of our rooms and our bathrooms is designed respecting the standards of a 2-star hotel in Paris. We remind you that all our rooms have been renovated and soundproofed by double glazing and are perfectly isolated. In addition, our hotel is located in a quiet alley and very quiet. The quality of our wi-fi is very high (hotspot-zixel) and the flow rate in all rooms. In case of poor reception, this is probably due to the reception capacity of your device. In addition, you can meet around an all-you-can-eat buffet and enjoy a hearty and varied breakfast for only 7.50 € / person. Continental menu available from 07:00 to 10:00 in the morning: hot chocolate, coffee, tea, milk, orange juice, croissants and warm French breads baked on the spot, butter, biscotti, jam, chocolate, cake, charcuterie, cheese, eggs, yogurts, fresh and dried fruits, cereals ..., all at will, not to start the day on an empty stomach. Regards,

Dear Customer, We thank you for your review. It is nice to read that you enjoyed our location and our welcome. We hope to welcome you again. Regards,

Cher client, Nous vous remercions pour la note attribuée suite à votre séjour au sein de notre établissement. Cordialement,

Dear Customer, We thank you for writing your comment. It is really nice to hear that you enjoyed our location, our proximity to public transport and our value for money. We hope to welcome you again. Regards,

We would like to thank you for choosing our hotel for your stay in Paris. We are pleased to see that you attributed a high grade to our hotel. We are looking forward to your next visit. Sincerely yours, Royal Wagram Team.

We would like to thank you for sharing your experience with us. As a matter of fact, the bathrooms are a little bit small in comparison to other cities. But for a city like Paris, they are adequate and comfortable. Our hotel is one of the most well ranked hotels in the 17th district, if not in all Paris, in terms of value for money. As other reviews point out, our hotel is very well situated; near all main touristic areas, public transports and located in a nice safe neighborhood. Sincerely yours, Royal Wagram

Thank you for your comment. It is a pleasure to read that you had a good stay in our establishment and appreciated our proximity to public transport as well as the neighboring businesses. Regards, Hotel Royal Wagram

Thank you for sharing your experience after your stay. We are delighted to read that you appreciated our welcome as well as our quality / parix ratio. We inform you that the size of our rooms and our bathrooms is designed according to the norms of a 2 star hotel in Paris.

Dear customer, Thank you for sharing your review. Our hotel has opened his doors 3 years ago with a modern decoration and a professional choice of materials. Notwithstanding, all our rooms are being renovated every year including the wall paint, bedding and furniture. It is very important to precise that every room is equipped with plenty of storage space, very comfortable bedding, a flat screen TV (27 inches) with HD channels, a direct dial telephone, high speed internet via Wi-Fi, a private bathroom and toilets, a hairdryer, towels and toiletries, reversible air-conditioning,... etc. As for the internet connection, we assure you that we have one of the best high-speed fiber optics internet technologies in Europe. You can refer to our other customers’ comments regarding the internet and you’ll find that everybody was more than satisfied in this regard. Sincerely yours, Royal Wagram

We would like to thank you for choosing us for your stay in Paris. We are pleased to see that you attributed a high grade to our hotel. We are looking forward to your next visit. Sincerely yours, Royal Wagram Team.

Hello Steven; We would like to thank you for the 5/5 rating you have given us and we are very happy that you enjoyed the hotel and that your stay was wonderful with our friendly staff and our location which is favorable to you. Wishing to receive you very soon accept the greetings of the whole team. Regards.

Hello, It is always a pleasure to hear the satisfaction of our clientele after their stay with us and we thank you for your comment and to have put on our various services such as calm, comfort, cleanliness, location very convenient to the hotel as well as our friendly welcome. We would like to thank you for recommending us to others and wishing to welcome you very soon with us Regards.

Nous tenons à vous remercier pour la très bonne note attribuée sur hotels.com. Espérant vous accueillir de nouveau lors de votre prochaine visite à Paris. Cordialement, S.ISSAAD

Dear Customer, We are happy to read that you had a nice stay at our hotel and that you have appreciated our staff, our location and our good value for money. We would like to point out that the size of our rooms is in concordance with Parisian 2 stars hotels. Furthermore, our rooms offer a good and a comfortable space no matter how long is your stay. Sincerely yours, Royal Wagram

We would like to thank our customer for sharing his experience with us and for his nice grade. We are happy to read that we contributed for the success of your trip in Paris, and that you appreciated our services. We are looking forward to your next visit in our hotel.

Dear customer, Thank you for sharing your opinion on our hotel. We are glade to know that you have enjoyed your stay in our hotel and that you appreciate our bedding, our location as well as our staff. Please note that the size of rooms and W.C In Paris tends to be smaller in comparison with other cities or regions. However, the size of our rooms is in concordance with a Parisian two star Hotel. We look forward to welcoming you again soon. Regards, Royal Wagram

Nous vous remercions d’avoir partagé votre note sur Hotels.com après avoir séjourné dans notre établissement. C’est avec regret que nous apprenons que certains de nos services n’ont pas été à la hauteur de vos espérances. Dans l’attente de vous recevoir à nouveau au sein de notre établissement, veuillez accepter les salutations les plus distinguées de toute l’équipe du Royal Wagram. Cordialement, Royal Wagram

We would like to thank you for choosing us for your stay in Paris. We are pleased to read that you appreciated our staff and the service of our hotel. It is true that the size of the rooms, in Paris, tend to be smaller than other French regions or countries. However, all the rooms and bathrooms in our hotel are designed in accordance with the standards of a two-star hotel in Paris. We are looking forward to your next visit. Sincerely yours, Royal Wagram Team.