Lobby sitting area

Reviews of Simon's Boutique Hotel

3 out of 5
Simon's Boutique Hotel
69 Rue Riquet, Paris, Arrondissement de Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 369 reviews" "
Rating 8 - Good. 144 out of 369 reviews" "
Rating 6 - Okay. 19 out of 369 reviews" "
Rating 4 - Poor. 10 out of 369 reviews" "
Rating 2 - Terrible. 7 out of 369 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only drawback was the guy at the desk couldn't find a beer in the bar.
Stayed 3 nights in Apr 2024
Response from Samir TKOUTI, General Manager on 16 Apr 2024
Dear Tom,Thank you for this review of your recent stay.We are thrilled to hear that you found our hotel's cleanliness and condition to your satisfaction, and that our service met your expectations.We regret to hear about your experience at the bar. Rest assured, we are always seeking to improve our guest experience and your feedback is valuable to us. Please accept our apologies for any inconvenience you might have faced in this regard.We are pleased that the room amenities were up to your standards, and we hope that our range of services contributed positively to your stay.We look forward to welcoming you back on a future trip.Kind regards,Samir TKOUTI, General Manager

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean contemporary spaces, helpful and pleasant staff. Modern room made up daily. Clean comfortable with good views of the city.
Stayed 3 nights in Mar 2024
Response from Samir TKOUTI, General Manager on 1 Apr 2024
Dear Gordon,Thank you for such a positive review of your stay with us.It's a delight to hear that the modernity and upkeep of our rooms met your expectations and contributed to a comfortable stay. Our team takes great pride in maintaining a high standard of cleanliness and service, and your recognition of their efforts is truly appreciated. We're also thrilled that you enjoyed the impressive views our hotel offers of the beautiful city.We look forward to welcoming you back on a future occasion. Best wishes,Samir TKOUTI, General Manager

10/10 Excellent

Adam

Stayed 3 nights in Mar 2024
Response from Samir TKOUTI, Directeur général on 16 Apr 2024
Cher Adam,Merci pour ce retour positif.Nous sommes contents que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir très prochainement,Samir TKOUTI, Directeur général

10/10 Excellent

luz

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night and it was all good except for the surroundings
Stayed 1 night in Mar 2024
Response from Samir TKOUTI, General Manager on 3 Apr 2024
Dear Luz,Thank you for taking the time to leave a review of your recent stay.We're delighted to hear that you found our hotel to be in excellent condition, and that our service met your expectations. Furthermore, we truly appreciate your compliments on our team's efforts and the cleanliness of your room. Regarding your concerns about the surroundings, we strive to maintain a safe and welcoming environment in collaboration with local initiatives and law enforcement. Our location in the heart of Paris offers many conveniences and we are committed to ensuring our guests feel secure and at ease.It would be a pleasure to welcome you for another enjoyable stay.Best wishes,Samir TKOUTI, General Manager

10/10 Excellent

Alessandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay in the 19th arr. Been there for a conference, will definitely go back.
Stayed 1 night in Mar 2024
Response from Samir TKOUTI, General Manager on 3 Apr 2024
Dear Alessandro,We thank you for taking the time to review your recent visit.We're thrilled to hear that our hotel's cleanliness, condition, and service met your expectations and contributed to an amazing stay during your conference. It's also heartening to know you found our team's efforts noteworthy.We look forward to welcoming you back for another visit in the future. Warm regards,Samir TKOUTI, General Manager

10/10 Excellent

STEVE

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Samir TKOUTI, General Manager on 3 Apr 2024
Dear Steve,Thank you for taking the time to share your feedback.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back. Best wishes,Samir TKOUTI, General Manager

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly place to stay
Stayed 2 nights in Mar 2024
Response from Samir TKOUTI, General Manager on 3 Apr 2024
Dear Richard,Thank you for letting us know that you enjoyed your stay.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We hope to welcome you back.Best wishes,Samir TKOUTI, General Manager

10/10 Excellent

LaTasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙏⭐⭐⭐⭐⭐CHRISLENE THEE WONDERFUL FRONT DESK PERSON IS ABSOLUTELY AHHHHHHHHMAZING!........SHE WAS VERY FRIENDLY VERY PROFESSIONAL& HELPFUL IN ASSISTING ME WITH NAVIGATING PARIS SHE GAVE ME A MAP DIRECTIONS TO THEE METRO SUGGESTED PLACES NEARBY TO VISIT ON MY BIRTHday MARCH 7th I THOROUGHLY EnJOYed A DELICIOUS BIRTHday LUNCH LITERALLY UP THEE STREET FROM THEE GORGEOUS SIMON's BOUTIQUE HOTEL MY STAY WAS REALLY NICE!........MY ROOM WAS SPACIOUS& CLEAN SMELLS NICE LIKE A HOTEL SHOULD OVERALL I AM HAVING A WONDERFUL EXPERIENCE THANK YOU CHRISLENE!🙏👸📖🥳🎁🙌🗼🧳♓✈️🥳🙌🏆
Stayed 1 night in Mar 2024
Response from Samir TKOUTI, General Manager on 11 Mar 2024
Dear Latasha,Thank you for sharing this positive review.We're thrilled to hear that you had a wonderful experience on your birthday and that you found the room spacious, clean, and pleasantly scented. Recognizing Chrislene for her exceptional service and friendliness highlights the dedication of our staff to ensure guests like yourself have an enjoyable stay. Your commendations on the hotel's condition and amenities are greatly appreciated, and we're glad that our efforts in maintaining a high standard of cleanliness and service are resonating with our guests.It would be our pleasure to have you return on another occasion. Very best wishes,Samir TKOUTI, General Manager

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for what we paid, and all the staff we spoke to were really lovely and helpful. The area the hotel is in itself isn’t the nicest, and felt quite unsafe at night. But that is not their fault, but best to be weary if you’re out in the evening.
Stayed 2 nights in Feb 2024
Response from Samir TKOUTI, General Manager on 11 Mar 2024
Dear Sophie,Thank you for reviewing your recent stay with us.We're thrilled to hear that our staff made such a positive impression during your stay, and we're proud that our service met your expectations. Our team strives to offer a welcoming atmosphere, and it's rewarding to know we succeeded. Regarding your concerns about the area, we understand that every neighborhood has its character and we're committed to ensuring our guests feel secure. Our hotel is situated in a priority security zone with a reinforced police presence, ensuring safety for residents and tourists alike.We look forward to welcoming you back in the future. All the best.Samir TKOUTI, General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, a lot of options nearby for good quality food, carrefour on the street, I would highly recommend.
Stayed 5 nights in Feb 2024
Response from Samir TKOUTI, General Manager on 11 Mar 2024
Dear James,Thank you for sharing your experience with us.We're thrilled to hear that you appreciated the abundance of quality dining options and the convenience of having a supermarket on the street.We look forward to welcoming you back for another delightful stay. Best regards,Samir TKOUTI, General Manager

8/10 Good

Allison

Stayed 3 nights in Feb 2024
Response from Samir TKOUTI, General Manager on 3 Apr 2024
Dear Allison,Thank you for sharing this great rating.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back.Best wishes,Samir TKOUTI, General Manager

10/10 Excellent

Skandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever if I come Paris I highly recommend this hotel
Stayed 4 nights in Dec 2023
Response from Samir TKOUTI, General Manager on 4 Jan 2024
Dear Skandar,Thank you for sharing your experience with us!We're thrilled to hear that you found our hotel to be the best during your stay in Paris and appreciated the cleanliness of your room. It's also wonderful to know that the condition of our hotel met your expectations and that our service was to your satisfaction. We take great pride in our room amenities and are glad that they contributed positively to your stay.We would be delighted to welcome you back for another exceptional experience. Wishing you a Happy New Year!Samir TKOUTI, General Manager

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable stay
We had a lovely stay! Staff were incredibly helpful and we had a very comfortable and clean room.
Stayed 3 nights in Dec 2023
Response from Samir TKOUTI, General Manager on 6 Feb 2024
Dear Caitlin,Thank you for this great feedback about your recent stay.We're thrilled to hear that our staff made such a positive impact on your stay and that you found your room both comfortable and spotlessly clean. Our team works tirelessly to ensure that every guest has a memorable experience, and it's wonderful to know that we've succeeded in making your visit enjoyable. Rest assured that the high standards of cleanliness and service you encountered are a reflection of our commitment to excellence.We look forward to welcoming you back.Best wishes,Samir TKOUTI, General Manager

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel after we found ourselves in a situation which saw his leave our last hotel after just 24 hours because of how poor the condition was When we visited Simon's Boutique Hotel Wheels quite pleasantly surprised at how welcoming and kind the stuff were The room was very clean it was very nice to stay and we'd definitely want to be returning
Stayed 3 nights in Dec 2023
Response from Samir TKOUTI, General Manager on 6 Feb 2024
Dear Andrew,Thank you for taking the time to share your opinion with us.We are thrilled to hear that our staff's warmth and hospitality contributed positively to your stay, and that our commitment to cleanliness met your expectations. It's encouraging to know that you found the overall condition of our hotel met your expectations and that the services and amenities provided were to your liking. Our team takes great pride in ensuring a comfortable and enjoyable experience for all our guests.We hope to see you again in the future.Kind regards,Samir TKOUTI, General Manager

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Samir TKOUTI, General Manager on 2 Jan 2024
Dear Krzysztof,Please accept our sincere thanks for this kind feedback.We are pleased that we were able to meet your expectations.We look forward to the pleasure of welcoming you back again in the future. Wishing you a wonderful 2024!Samir TKOUTI, General Manager

10/10 Excellent

Shinichi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Samir TKOUTI, General Manager on 13 Feb 2024
Dear Shinichi,Please accept our sincere thanks for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again on future occasions.Best wishes,Samir TKOUTI, General Manager

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Samir TKOUTI, General Manager on 25 Dec 2023
Dear Chris,Thank you for this positive feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Sending warm wishes for the festive season,Samir TKOUTI, General Manager

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The room was spacious and updated. But the staff was incredibly friendly and professional. We’d definitely stay here again!

8/10 Good

A, NY

Liked: Staff & service, amenities, property conditions & facilities
The front desk are slow ,checking in and out
Stayed 6 nights in Nov 2023
Response from Samir TKOUTI, General Manager on 1 Dec 2023
Dear Guest,We appreciate you taking the time to share your feedback with us.We're glad to hear that you were satisfied with the overall condition of our hotel, as well as the amenities provided in our rooms. Our team strives to maintain a high standard of service and it's rewarding to know that these efforts are noticed. We understand that your experience at the front desk did not meet your expectations, and we want to assure you that we are constantly working on improving our check-in and check-out processes to ensure a smooth and efficient experience for all our guests.We look forward to the opportunity to welcome you back in the future.Best regards,Samir TKOUTI, General Manager

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, very helpful and friendly. The area is a bit intimidating late at night, but otherwise a typical Paris residential neighborhood. The stay was great with a Metro station just a block away!
Stayed 4 nights in Nov 2023
Response from Samir TKOUTI, General Manager on 27 Nov 2023
Dear Alfredo,Thank you for commenting on your stay.We're delighted to know that our team's dedication to service made a lasting impression on you. Our staff strives to provide a welcoming and helpful atmosphere for all our guests. It's great to hear that the proximity to the Metro station added convenience to your stay, allowing for easy exploration of Paris. We understand that the neighbourhood ambience at night gave you some concern, and we want to assure you that the safety and comfort of our guests are our top priorities. Our area is monitored regularly by law enforcement to ensure a secure environment for both residents and visitors.We would love to have you return in the future. Best regards,

10/10 Excellent

Yvonne

Stayed 3 nights in Nov 2023
Response from Samir TKOUTI, Directeur général on 15 Dec 2023
Chère Yvonne,Nous vous remercions d'avoir pris le temps de partager vos impressions avec nous.Quel plaisir d'apprendre que votre séjour s'est très bien déroulé.Nous espérons avoir la joie de vous revoir très prochainement.Bien à vous,Samir TKOUTI, Directeur général

10/10 Excellent

HOUSNI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très propre excellent service, proche de tout. je reviendrai c’est sûr merci
Stayed 3 nights in Nov 2023
Response from Samir TKOUTI, Directeur général on 16 Nov 2023
Cher hôte,Merci de ce retour positif.Nous sommes ravis de lire que vous avez apprécié la propreté de l'hôtel et l'excellent service offert par notre équipe. Nous sommes également heureux que vous ayez trouvé notre emplacement pratique. Notre objectif est de fournir un séjour agréable et confortable à tous nos clients, et nous sommes ravis de savoir que nous avons réussi à vous satisfaire.Ce serait un plaisir de vous revoir chez nous !

8/10 Good

Ajit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean, friendly property in a run down area that seems to be going thru renovation. Sidewalks are cracked and lots of roadworks going on. However, felt very safe; lots of affordable shops, stores, restaurants. Predominantly an immigrant neighborhood so lots of Indian, African, and Turkish food choices. Very convenient for Metro and bus connections. Gare du Nord is 0.6 miles south.
Stayed 3 nights in Oct 2023
Response from Samir TKOUTI, General Manager on 31 Oct 2023
Dear Ajit,We value your feedback concerning your recent stay.We are delighted to hear that you found our property to be clean, friendly, and appreciated the diverse food choices in the surrounding neighborhood. Our convenient location near the Metro and bus connections, as well as Gare du Nord, is indeed a great advantage for our guests.We understand that the ongoing renovations in the area might have caused some inconvenience, but we are glad to know that you felt safe during your stay. The neighborhood is indeed undergoing a renewal process, and we are looking forward to the improvements it will bring. We appreciate your understanding and patience in this matter.We hope to welcome you back. Best wishes,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Samir TKOUTI, General Manager on 31 Oct 2023
Dear Guest,Thank you for sharing the review of your stay.We're pleased that you had a pleasant stay with us and appreciated our high standards.We would be delighted to welcome you back on another occasion.Kind regards,Samir TKOUTI, General Manager

10/10 Excellent

Mackenzie

Stayed 1 night in Oct 2023
Response from Samir TKOUTI, General Manager on 27 Nov 2023
Dear Mackenzie,Thank you for sharing your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future visit.Kind regards,Samir TKOUTI, General Manager

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel for the price we paid, booked and arrived there in the space of an hour as other hotel booked was awful, this was €50 more but was 10x better, would definitely stay here again
Stayed 4 nights in Oct 2023
Response from Samir TKOUTI, General Manager on 18 Oct 2023
Dear Matthew,Thank you for this kind review.We are thrilled to hear that you found our hotel to be a great value for the price and that you would definitely stay with us again. Our team works hard to provide excellent service and a comfortable stay for our guests, so your kind words are truly appreciated.We are also glad that you were able to book and arrive at our hotel quickly, and that our location was convenient for you. We understand the importance of a smooth and efficient check-in process, and we strive to make it as seamless as possible for our guests.We hope to welcome you back in the future.Best wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Our experience with this hotel was nothing short of wonderful. From the first interaction with the lovely concierge (who were so incredibly helpful and genuinely kind) to the lovely room we had, our stay could not have been better. This property is located a short walk away from the Marx Dormoy metro station and it’s so easy to work your way around Paris using public transport. It was the perfect stay for us. The area this hotel is situated in was denoted as a bit rough, it’s definitely different to the more central parts of Paris but the people were nothing but friendly, and we felt safe enough to walk around at night time without any hassle. Definitely worth a stay!
Stayed 2 nights in Oct 2023
Response from Samir TKOUTI, General Manager on 18 Oct 2023
Dear Guest,Thank you for your review.We are delighted to hear that our helpful and kind concierge team made a positive impression on you. It's great to know that you found our location convenient, with easy access to the Marx Dormoy metro station and the ability to explore Paris using public transport. We appreciate your understanding regarding the neighborhood and are glad that you felt safe during your stay.Thank you once again for your kind words and for recommending our hotel to others.It would be a pleasure to welcome you again. Best regards,

10/10 Excellent

Paul

Stayed 4 nights in Sep 2023
Response from Samir TKOUTI, General Manager on 11 Oct 2023
Dear Paul,Thank you for this positive review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon, Best regards,Samir TKOUTI, General Manager

10/10 Excellent

Enda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near a metro station. Hotel was clean and quiet, staff were friendly and helpful.
Stayed 1 night in Oct 2023
Response from Samir TKOUTI, General Manager on 10 Oct 2023
Dear Enda,Thank you for this positive review of your stay with us.We are delighted to hear that you found our hotel clean and quiet, and that our convenient location near the metro station was a positive aspect of your stay. Our staff truly appreciates your kind words about their friendliness and helpfulness, as we strive to provide excellent service to all our guests.We all hope to welcome you back in the future.Best wishes,

8/10 Good

Debbie

Stayed 1 night in Oct 2023
Response from Samir TKOUTI, General Manager on 9 Oct 2023
Dear Debbie,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Samir TKOUTI, General Manager

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean comfy & quiet All you need really Except no hairdryer
Stayed 1 night in Oct 2023
Response from Samir TKOUTI, General Manager on 6 Oct 2023
Dear Sarah,Thank you for taking the time to share your feedback.We are delighted to hear that you found our hotel clean, comfortable, and quiet. Our team works hard to ensure a pleasant stay for our guests, and your kind words are truly appreciated. We apologize, however, for the inconvenience you faced regarding the hairdryer which is in the safe deposit box. We encourage you to notify our team if there’s anything you need.We hope to welcome you back in the future. Best wishes,Samir TKOUTI, General Manager

10/10 Excellent

Fritchelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a 3 star. My room is a single room but very beautiful and clean.Very easy access to metro train and can walk from gare du nord train station if you coming here by eurostar. Nothing i really dislike except the surrounding is a bit dirty but doesn’t affect my stay still loved the hotel though!
Stayed 1 night in Oct 2023
Response from Samir TKOUTI, General Manager on 5 Oct 2023
Dear Fritchelle,Thank you for taking the time to share your experience at our hotel.We are thrilled to hear that you found your single room beautiful and clean, and that you appreciated the easy access to the metro and Gare du Nord train station. Our team works hard to maintain a high standard of cleanliness and comfort for our guests.We hope to have the pleasure of welcoming you back in the future. Kind regards,Samir TKOUTI, General Manager

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very good stay. The check in was great, thank you to Charlene, quick and easy. Room small but sufficient perfect shower. Breakfast was low key but did the trick. Friendly staff all round. Area around is dirty and may feel unsafe because of the poverty, but don’t let this stop you from exploring. Great food and easy transportation and way cheaper than the tourist areas. Mainly migrants from Africa and sub continent countries some North African. Catching an Uber cost around €20 to the Eiffel Tower at night, and about a €12 taxi ride from Gare du Nord during the day. Metro goes straight to Concord for €2 where you can catch the on and off bus tours. Great deals at Expedia on things to do. Happy travels.
Stayed 3 nights in Sep 2023
Response from Manager on 2 Oct 2023
Dear Andrew,Thank you sharing your experience with us.We are delighted to hear that you found the check-in process smooth and efficient, and that our team, especially Charlene, made a positive impression on you. It's great to know that you enjoyed the shower in your room and appreciated the breakfast offerings. We strive to provide a comfortable and welcoming atmosphere for all our guests.We understand your concerns about the external environment and we want to assure you that our hotel is located in a priority security zone with a reinforced presence of the police and other public services. We are committed to ensuring the safety and well-being of our guests.We also appreciate your feedback on the room size, and we would like to mention that our rooms vary in size from 12 to 29 sqm to accommodate different preferences. Thank you for sharing your transportation tips and recommendations for exploring the city. We are indeed conveniently located near public transport and various attractions.We hope to have the pleasure of seeing you again in the future.Best wishes,

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A really pleasant hotel with very friendly and efficient staff. Unfortunately, the area that it's situated in is not ideal. My wife,especially, and I did not feel safe when we went out in the evening to get a meal not far away. Many homeless males roaming the nearby streets.
Response from Samir TKOUTI, General Manager on 27 Sept 2023
Dear Mark,Thanks for taking the time to share your opinion of your stay at our hotel.We are thrilled to hear that you found our team friendly and efficient, as we strive to provide excellent service to all our guests. Your kind words about our hotel's cleanliness and condition are also greatly appreciated, as we take pride in maintaining a modern and welcoming atmosphere.We understand your concerns about the surrounding area and apologize for any discomfort you and your wife experienced during your stay. Our hotel is located in a priority security zone, with a reinforced presence of police and other public services to ensure the safety of our guests. We will continue to work closely with local authorities to maintain a secure environment for our visitors.Additionally, our hotel is conveniently located near public transportation, making it easy to explore other parts of Paris for dining and entertainment options.We hope to welcome you back again soon.Best wishes,

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Samir TKOUTI, General Manager on 27 Sept 2023
Dear Marsha,Thank you very much for your kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back. Best wishes,Samir TKOUTI, General Manager

8/10 Good

BLESSING CHINELO

Travelled with partner
Too pricey for the environment where it is.
Stayed 2 nights in Sep 2023
Response from Samir TKOUTI, General Manager on 25 Sept 2023
Dear Blessing,Thank you for taking the time to share your experience at our hotel.We appreciate your feedback on the room amenities and are glad that you found them satisfactory. However, we understand your concerns about the external environment and the hotel's location. Our hotel is situated in the heart of Paris, and we strive to maintain a safe and secure environment for our guests. Additionally, our hotel is conveniently located within easy access to Charles de Gaulle Airport, Gare de l'Est, Gare du Nord, and the Basilica of Montmartre, making it an ideal choice for travelers. But also, our rates depends on the musical, artistic or sportive events that may occurs in the area.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Samir TKOUTI, General Manager

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found Ants in the bathroom. Front desk promptly delt with them. No other incidents for 3 days.
Stayed 3 nights in Sep 2023
Response from Manager on 25 Sept 2023
Dear Steven,Thank you for sharing your feedback about your recent experience.We are glad to hear that our front desk team promptly addressed the issue with ants in your bathroom and that you had no further incidents during your stay. Our team is committed to providing excellent service to ensure a comfortable and enjoyable stay for our guests.We take hygiene very seriously and have a regular cleaning schedule for our hotel, including the terraces. We will continue to monitor and improve our cleaning procedures to prevent any future occurrences.We hope to welcome you back again soon.Best wishes,

10/10 Excellent

Amanda

Stayed 1 night in Sep 2023
Response from Samir TKOUTI, General Manager on 22 Sept 2023
Dear Amanda,Thank you for sharing this review.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back. Best wishes,Samir TKOUTI, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly. Location is only a few minutes away from the metro. Room was clean. Overall a good experience.
Stayed 3 nights in Sep 2023
Response from Samir TKOUTI, General Manager on 19 Sept 2023
Dear Guest,Thank you for this kind review following your stay.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.It's also a pleasure to hear that you enjoyed your stay with us and appreciated our convenient location with easy access to transport options.We would be delighted to welcome you back on another occasion.Kind regards,Samir TKOUTI, General Manager

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk
Enjoyed the friendliness of the staff. The location and parking availability.
Stayed 2 nights in Sep 2023
Response from Manager on 19 Sept 2023
Dear Martha,Thank you for sharing the review of your stay with us.We are delighted to hear that you appreciated the friendliness of our team and enjoyed our convenient location and parking availability. Our team works hard to provide excellent service to all our guests, and it's always rewarding to receive such positive feedback.We would like to thank you once again for your kind words and look forward to welcoming you back in the future.We look forward to welcoming you back on a future visit.Kind regards,

10/10 Excellent

AHS-AN-UL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near the Rail Station but over charge by taxi from Gare du Nord
Stayed 3 nights in Sep 2023
Response from Samir TKOUTI, General Manager on 19 Sept 2023
Dear Guest,Thank you for reviewing your recent experience.We are glad to hear that you appreciated our convenient location near the Rail Station. Our hotel is indeed situated in the heart of Paris, making it easy for our guests to access various transportation options and explore the city.However, we are sorry to hear about your experience with the taxi from Gare du Nord. Please note that our reception team is available 24/7 to assist you with transportation arrangements, including taxi services, to ensure a smooth and hassle-free experience. We hope this information will be helpful for your future visits.We look forward to welcoming you back to our hotel in the future. Kind regards,Samir TKOUTI, General Manager

10/10 Excellent

Rowena Eufemia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Samir TKOUTI, General Manager on 26 Aug 2023
Dear Rowena,Thank you for sharing your review.We are pleased that we were able to meet your expectations.It would be our pleasure to have you return on another occasion. Very best wishes,Samir TKOUTI, General Manager

10/10 Excellent

Alannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely stay, amazing as it’s close to the metro. Staff were so nice, room was perfect and clean- overall really impressed and would return!
Stayed 4 nights in Aug 2023
Response from Manager on 26 Aug 2023
Dear Alannah,It was a pleasure to receive this great review.We are thrilled to hear that you appreciated our convenient location near the metro, making it easy for you to explore the city. It's great to know that our staff made a positive impression on you with their friendliness and professionalism. We're also glad that you found your room to be perfect and clean, as we strive to provide a comfortable and enjoyable stay for our guests.We look forward to welcoming you back on a future occasion.Best regards,

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult to find. Need to tell customers how to find it. But staff was wonderful when asked to help. Hire them if you have a business!
Stayed 1 night in Aug 2023
Response from Manager on 21 Aug 2023
Dear Philip,Thank you for taking the time to review your stay with us.We are thrilled to hear that our staff made a wonderful impression on you and provided excellent service. Our team is dedicated to ensuring a pleasant stay for all our guests, and your kind words are greatly appreciated.We apologize for any inconvenience you faced in finding our parking facility. We understand that clear directions are essential for our guests, and we will take your feedback into account to improve our communication regarding parking access. In the meantime, our reception team is always available to assist with any questions or concerns you may have during your stay.It would be a pleasure to see you again on a future occasion. Kind regards,

6/10 Okay

Armando

Stayed 2 nights in Aug 2023
Response from Samir TKOUTI, General Manager on 19 Sept 2023
Dear Armando,Thank you for taking the time to share your feedback.We regret that all your expectations were not met.We would welcome your suggestions on how we could have improved your experience.We hope to welcome you back again soon.Best wishes,Samir TKOUTI, General Manager

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve given this hotel a good rating because the hotel and staff are excellent. Unfortunately, the location isn’t great. We were wary from reading other reviews but at no point did we feel unsafe. However, many streets around the Gare Du Nord radiating right up near to the are the hotel is based in, are literally full of male migrants standing around in massive gangs. I’ve never seen anything quite like it. You won’t want to walk through these gangs even though they seem to be keeping themselves to themselves. Lovely hotel, but what you save in room rates you’ll end up paying in Uber fares to avoid the unsavoury area.
Stayed 4 nights in Aug 2023
Response from Manager on 21 Aug 2023
Dear Rachel,Thank you for taking the time to share your review.We are delighted to hear that you found our hotel and staff to be excellent. Our team works hard to provide top-notch service to all our guests, and it's wonderful to know that their efforts were appreciated. We understand your concerns about the location and the surrounding area. While our hotel is situated in the heart of Paris and benefits from a central location, we acknowledge that some streets nearby may be crowded. We would like to assure you that the area is a priority security zone with a reinforced presence of law enforcement officers, ensuring the safety of both residents and tourists. For your convenience, our hotel is located just 200m from Marx Dormoy Station (Line 12) and 1.4 km from Gare du Nord, making it easy to access other parts of the city without having to walk through crowded areas. We appreciate your feedback and will continue to work on improving our guests' experiences.We do hope to welcome you back in the future.Best wishes,

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but fix the lift!
Hotel was lovely, clean and modern. Staff very helpful. Only downside was the lift wasn’t working for the entirety of our stay, and we were on the 7th floor. Staff did offer to give us a twin and single on 3rd floor but I was travelling alone with two children so this wasn’t ideal. Luckily we only had to climb stairs once a day! Didn’t eat breakfast here so can’t comment on this
Stayed 3 nights in Aug 2023
Response from Samir TKOUTI, General Manager on 9 Aug 2023
Dear Guest,Thank you for taking the time to share your review.We are delighted our high standards met your expectations and that our team was attentive to your needs during your stay. We truly appreciate your kind words.We apologize for the inconvenience caused by the lift not working during your visit. We understand how challenging it must have been for you; our team did their best to offer alternative room options, but we understand that it was not ideal for your situation. Please rest assured that we have now addressed the issue with the lift.We hope to have the opportunity to welcome you and your family back for an even better experience in the future. Best regards,Samir TKOUTI, General Manager

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Simon's Boutique Hotel Paris
A pleasing and friendly hotel situated in a good position for sight-seeing. Sadly after floods on the first day, all the lifts didn't work for the rest of our five day stay. We (four 60+ adults) had to walk up six flights of stairs (seven when you went to breakfast). No consideration or recompense given for the lifts being out of action.
Stayed 5 nights in Jul 2023
Response from Manager on 7 Aug 2023
Dear Jeff,Thank you for taking the time to share your review.We are delighted to hear that you found our hotel pleasing and friendly, and that our location was convenient for your sightseeing activities. Our team takes pride in providing excellent service to our guests, and we appreciate your positive feedback.We apologize for the inconvenience caused by the lifts being out of order during your stay, due to the floods we had in Paris during the last week of July. We understand how challenging it must have been for you and your companions to climb the stairs, especially considering the number of floors.We are looking forward to welcoming you again. All the best,

4/10 Poor

Miguel

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Terrible no le sirve el elevador, 3 dias subiendo 5 pisos y sin estar conciente de ello. El barrio luy sucio e inseguro. El personal muy amable. No lo recomendaría.
Stayed 3 nights in Jul 2023
Response from Samir TKOUTI, Director general on 7 Aug 2023
Estimado Miguel,Muchas gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel.Siempre estamos atentos a los comentarios de los clientes, fue un placer recibirlos.Nos disculpamos sinceramente por las molestias que experimentó con el ascensor. De hecho, tras el mal tiempo que se produjo en la región de París a finales de julio, nuestros ascensores están fuera de servicio y lo sentimos mucho.Respecto al barrio, queremos expresar que es una zona prioritaria de seguridad con presencia reforzada de policía y otros servicios públicos, lo que garantiza la seguridad de nuestros huéspedes y visitantes. Nuestra ubicación es monitoreada constantemente por la policía.Es muy gratificante para nosotros su reconocimiento al personal. Centramos nuestros esfuerzos en el placer de nuestros clientes, ofreciéndoles un trato cordial y cercano.Esperamos nos conceda otra oportunidad para ofrecerle una mejor estancia.Cordiales saludos,Samir TKOUTI, Director general

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this due to proximity to Gare de Nord and price. I wish I’d read the reviews first. Great hotel in very confronting area. Stayed in all evening due to not feeling safe out and about. Grew up in central London, so it’s not like I’m not used to big cities but this area should probably be avoided from a trip away perspective
Stayed 1 night in Jul 2023
Response from Samir TKOUTI, General Manager on 7 Aug 2023
Dear Kelly,Thank you for taking the time to provide your feedback.We would like to assure you that our location is quite safe, we do nevertheless advise our guests as when in any large city, to take care of their belongings.We hope to have the opportunity to welcome you back in the future for an improved experience.Kind regards,Samir TKOUTI, General Manager