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Reviews of Lodge at Mountain Village by Lespri Management

4 out of 5
Lodge at Mountain Village by Lespri Management
1415 Lowell Ave., Park City, UT

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 5 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.2/10

Cleanliness

6.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Braden

Stayed 3 nights in Jan 2024
Response from Lena on 6 Feb 2024
We are so pleased to learn that you enjoyed so many elements that our accommodations had to offer, and we hope to welcome you back very soon!

10/10 Excellent

Ante

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, everything we needed was available, excellent location.
Stayed 3 nights in Feb 2023
Response from Management Team on 10 Mar 2023
This such a fantastic review, Ante, and we sincerely appreciate you taking the time to let us know that everything met your expectations - that truly makes us so happy to hear!We'd love to welcome you back whenever you return to Park City!

10/10 Excellent

James

Liked: Cleanliness, room comfort
Close to the slopes.
Very clean. Furnishings are a little tired, but functional. The lighting is a little odd. Good in the kitchen, but little in the main part of the room or in bed. No good place to read. Walk to the lifts is great. That's the main draw.
Stayed 6 nights in Feb 2023
Response from Management Team on 12 Feb 2023
Thank you for your feedback James. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back again.

8/10 Good

James John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was amazing! Right in the middle of Park City Mountain Village! Unit could have some better furniture but it was ok. Communication was great for checking in/out etc. parking was a breeze.
Response from Management Team on 11 Jan 2023
Thank you for your review! We are pleased to see you enjoyed your trip overall. Thank you for the feedback on the furniture, we will utilize it to work towards further improving our guest experience. We are happy to see you had an easy check in and out and no problems navigating the parking. Please do stay with us again soon!

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness
Very dated 80s aesthetic, noisy hvac and fridge. Great proximity to the mountain and inexpensive versus most other options so overall worth it for a short stay.
Response from Management Team on 29 Dec 2022
Thank you for your review! We are happy to hear that you enjoyed your overall stay with us. Thank you for bringing up some items for us to improve, we will certainly utilize these comments towards presenting a full 5 star experience for our guests. Please do stay with us again soon.

8/10 Good

Hector, tampico

Stayed 5 nights in Mar 2022
Response from park city on 7 Jul 2022
Thank you for your review Hector!

6/10 Okay

Monica

Travelled with family
Disliked: Cleanliness
Not clean!
For check in, I was traveling all day and the email on how to check in was sent at 4 pm that day. Consequently we had no idea how to do so. (Poor cell service, no wifi so I couldn’t get the email in a timely manner). The lock codes were so long it was ridiculous. The fireplace didn’t work and we called Lespri and they said they would send someone but didn’t. There was trash in the closet and the room wasn’t cleaned well. There was dirty laundry in the laundry room (gross!). The room set up was poor. There was no outlets by the bed, the TV was not able to be seen from the bed. There was no reading lamp by the bed. (We rearranged the room to accommodate these inadequacies). Liked the location by the slopes but we sure paid for it, and I thought due to the price it would be cleaner and better. Also advertised as “ski-in, ski-out” but no ski storage available. We skied on our check-out day and hoped to be able to store our bags somewhere but there was nowhere available from Lespri. So we bribed the front desk person at The Lodge at Mountain Village and she graciously stored our bags for us. Lespri “management” is nothing of the sort.
Stayed 3 nights in Feb 2022
Response from Lespri on 1 Mar 2022
Thank you for taking the time to share your review Monica. We are sorry to learn that your stay did not meet all of your expectations. Please know we always aim to be as transparent as possible with each of our listings and had we known more about your important needs for your stay with us we would have done our best to ensure the unit you selected would have been the right fit! Please feel free to reach out to us directly in the future so we can ensure your ultimate satisfaction with any future stay with us!

10/10 Excellent

René A

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The unit was beautiful and the building was right next to the slopes. Also, five stars to Lespri management for their wonderful service.
Stayed 6 nights in Feb 2022
Response from Management Team on 20 Feb 2022
Hello René, Thank you for your glowing review! We're so thrilled to hear you enjoyed your stay, and we hope to have you back again soon!

4/10 Poor

Eric

Stayed 5 nights in Feb 2022

8/10 Good

Tiffanie

Travelled with partner
Liked: Cleanliness, amenities
Everything within the unit is very outdated but we didn’t mind that.. everything functioned properly and having a kitchen to cook meals was very nice when we didn’t want to eat out. It’s the perfect location, everything was super convenient, and the amenities like pool and hot tub were fantastic. Directions were easy. PC transit bus stop is only a few steps out from the condo. We had a fantastic time and will be back!
Stayed 4 nights in Jan 2022
Response from Management Team on 5 Feb 2022
Hello Tiffanie, Thank you for your kind review! We are pleased to hear you enjoyed your stay overall, and we look forward to welcoming you back at some point in the future!

6/10 Okay

Ted

Travelled with group
Liked: Cleanliness
Well other than not being the unit I was promised it was good except it was short a bed.
Stayed 7 nights in Jan 2022
Response from Management Team on 29 Jan 2022
Hello Ted, Thank you for taking the time to leave a review. We do apologize for any change in units, and do hope that you enjoyed your stay overall! We hope to have you back again in the future!

6/10 Okay

Verified traveller

Liked: Room comfort
All about the location
This property is all about convenience! Step outside and you're right at the chairlift. The unit itself is dated and minimally maintained. There were lightbulbs out, stove burners not working, and the coffee table is falling apart, among other things. To be fair, I did not bring up these items with maintenance during my stay because I did not want workers in my unit during Covid. I sent a list of maintenance items to the property after I left. The unit could have been cleaned better, and the towels are scratchy and thin. The trash wasn't emptied from the previous guest when we arrived. Housekeeping left a large bag of supplies in the unit after we checked in, and came back a couple of days later to collect them. The individual was not wearing a mask and was going to walk right into our unit. Also left in the unit was a bucket of spackle and tape, used to fix a recent leak (which was not completely repaired during our stay). We had issues with the door lock codes throughout the complex. Other guests were having issues as well. The codes provided did not work on several of the doors they were intended for. The management company addressed our concerns quickly when we were locked out of the complex. The kitchen was stocked with enough items to cook a decent meal, and the couch and recliner were comfortable. Although the unit needs TLC, all in all, you can't beat the convenience of staying on the mountain.
Stayed 5 nights in Jan 2022
Response from Brandy on 17 Jan 2022
Thank-you for your feedback. I am sorry to hear about the issues faced with the room. We do hope you will stay with us again. - Management Team

8/10 Good

Julie G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great little condo for an easy walk to the PC ski lifts. The set up wasn’t clear in the description. It is a master suite with queen bed and en suite bath. Then there is an upstairs loft with queen bed and beyond that a tiny room with twin bed and trundle. Second bath is downstairs. It all worked just fine for us with three adult kids. Condo is very well stocked with kitchen items. Kitchen is tiny so I wouldn’t want to have to cook much. The fridge is smaller than full-size but adequate for our needs. Condo was quiet and comfortable. Lespri was very good at communicating with us when we had a maintenance issue.
Stayed 8 nights in Dec 2021
Response from Brandy on 4 Jan 2022
Thank-you for the feedback about the property description. We are happy to hear you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great
Can't beat the convenience. Right by the slopes, lifts, and ice rink. I just had trouble finding the place on the first day.
Stayed 4 nights in Apr 2021
Response from Management Team on 9 Apr 2021
Hello, Thank you for your kind review and feedback! We're so thrilled to hear you enjoyed your stay! We hope to have you back again soon!

2/10 Terrible

Emily

Disliked: Room comfort
Stayed 3 nights in Oct 2020
Response from Management Team on 9 Nov 2020
Hello Emily, Thank you for taking the time to leave a review. We appreciate the feedback. We invite you to contact the Lodge manager to further discuss any issues. Kind regards,

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our Stay! Loved the location
Excellent location, view of the ice skating ring and and mountain side! Spacious condo. Had everything we needed. The purpose of paying top dollar is the convenience of being close to the lift was served. Would I have preferred if the condo was updated, sure...but it met our needs. No valet driver, as there was one a few years ago. We walked to Main St for dinner. Received an email with instructions- they need to update the email WiFi login, outdated! Nice welcoming gift- appreciated the extra touch.
Stayed 4 nights in Feb 2020
Response from Management Team on 10 Apr 2020
Irene, We are very pleased to hear you enjoyed your recent stay with us, thanks again for choosing Lespri Management! We work hard to deliver an exceptional guest experience and appreciate you taking the time to share your comments. It would be a pleasure to welcome you back. Sincerely

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For $500/night I was expecting something nice. My 40 year old daughter thought it looked like a dorm. Drapes were cheap, mattresses were terrible. I never write reviews but this was very disappointing.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Everything
Old Forniture, Old appliances, old everything! There is not any kind of services even at the reception
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place and Location Ever!
Everything about our stay was amazing! The condo that we had booked was being worked on so they upgraded us to the condo next door. It was absolutely amazing, super clean, and in a perfect location!
Stayed 2 nights in Jul 2017

6/10 Okay

Donald L, Salt Lake City

Liked: Room comfort
Postcard setting.
Great location in a fantastic setting. Check in was not user friendly - had to go to an offsite location a mile away and not easy to find. Handy and free civic bus transportation to just about everywhere in the vicinity.