TMI Junior Suite | Living area

Reviews of Treasure Mountain Inn

3 out of 5
Treasure Mountain Inn
255 Main St, Park City, UT

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 843 reviews" "
Rating 8 - Good. 258 out of 843 reviews" "
Rating 6 - Okay. 94 out of 843 reviews" "
Rating 4 - Poor. 38 out of 843 reviews" "
Rating 2 - Terrible. 37 out of 843 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sara

Liked the aesthetic of the room. What I didn’t like was the smell. There was an odd odor in my room and my building of the hotel.
Stayed 3 nights in Apr 2024
Response from Feb on 27 Apr 2024
Sara, We apologize for the inconvenience you experienced during your stay. It's unacceptable that the room had a smoke odor. Your comfort and satisfaction are our top priorities, and we will address this issue with our team to ensure it doesn't happen again. We appreciate your feedback and hope to have the opportunity to make it right in the future.

8/10 Good

zachary

Liked: Cleanliness
Disliked: Amenities
It was a nice place to stay but our sweet was next to the pool and even with windows closed you can hear kids screaming whole time
Stayed 1 night in Apr 2024
Response from Feb on 24 Apr 2024
Zachary, Thank you for your 4-star review! We're glad you had a positive experience overall despite the noise issues. If there's anything specific we can improve on to make your next stay even better, please let us know. We look forward to welcoming you back

8/10 Good

Maria, Oakland

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Leena on 22 Apr 2024
Maria, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and great stay!!! My room was welcoming and clean. The person at the front fest was very resourceful, patient, and nice. This won’t be my last visit! Thank you!
Stayed 1 night in Apr 2024
Response from Leena on 10 Apr 2024
Samantha, We're delighted you had a great stay! Your room was clean and inviting, and our staff was helpful and friendly. We look forward to your next visit!

8/10 Good

Marissa

Stayed 1 night in Mar 2024
Response from Feb on 18 Apr 2024
Marissa, Thank you for the review. We are thrilled you enjoyed your stay with us and we hope you visit again soon!

2/10 Terrible

kami

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Room not as pictured and room smelled like smoke we had to leave only was in room for 10 minutes
Stayed 1 night in Mar 2024
Response from Leena on 13 Mar 2024
Kami, We apologize for the inconvenience you experienced during your stay. It's unacceptable that the room had a smoke odor. Your comfort and satisfaction are our top priorities, and we will address this issue with our team to ensure it doesn't happen again. We appreciate your feedback and hope to have the opportunity to make it right in the future.

8/10 Good

Joseph, Bothell

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Leena on 13 Mar 2024
Joseph, Thank you for your 4-star review! We're glad you had a positive experience overall. If there's anything specific we can improve on to make your next stay even better, please let us know. We look forward to welcoming you back

8/10 Good

curtis

Stayed 2 nights in Mar 2024
Response from Leena on 28 Mar 2024
Curtis, Thank you for the review. We are thrilled you enjoyed your stay with us and we hope you visit again soon!

8/10 Good

Betsy

Disliked: Cleanliness, property conditions & facilities
Carpet needs badly replaced, towels are old and need refreshed. Heater in bedroom didn't work. Overall great place but just needs a little more love.
Stayed 1 night in Mar 2024
Response from Leena on 7 Mar 2024
Betsy, Thank you for your feedback. We appreciate your comments about the carpet, towels, and heater. We'll make sure to address these issues to improve the overall experience for our guests. We're glad to hear that you enjoyed your stay overall and hope to welcome you back soon.

6/10 Okay

Joshua Keith

Business traveller
Disliked: Amenities, property conditions & facilities
Older property that needs updating.
Stayed 3 nights in Feb 2024
Response from Leena on 4 Mar 2024
Joshua, Thank you for your feedback. We appreciate your input and will consider it as we continue to improve our property. We hope you had an otherwise pleasant stay and invite you to visit us again in the future.

4/10 Poor

Thomas

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I had room 11 (building 2?), it was literally falling apart, holes in the wall from the plumbing being fixed, I pulled out the drawer beneath the sink to get a roll of toilet paper, and the drawer/door fell off, the sink stopper didn't work. The elevator didn't work, I had to lug my ski equipment up and down the stairs everyday. BUT I will say that the bed and the pillow were quite comfortable and I did get a good night's sleep after being on the slopes all day. My friends come here every year, but next year, I don't know..........
Stayed 4 nights in Feb 2024
Response from Leena on 22 Feb 2024
We apologize for the issues you encountered during your stay. Your feedback is important to us, and we'll address these concerns to ensure improvements are made. We're glad to hear you found the bed and pillow comfortable. We value your loyalty and hope to welcome you back for a better experience in the future.

8/10 Good

DAVE

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is old and a little run down, however the unit that I stayed in was newer. When arriving I checked in and was given a room only to find out it only had one king bed. When I booked my reservation with Expedia I booked a room with two queens to accommodate everyone in my group. The person at the front desk seemed confused and he blamed the issue on Expedia. We went back and forth and I was given a room with a king bed and a sofa pull-out bed. We made that work, as there were no other options available at the time.
Stayed 4 nights in Jan 2024
Response from Leena on 8 Feb 2024
Dave, Thank you for taking the time and leaving a review. I am sorry about the confusion when booking the room and checking in. We strive to make every stay a positive memory. We hope you will stay with us again!

10/10 Excellent

Michael

Stayed 3 nights in Jan 2024
Response from Leena on 8 Feb 2024
Michael, Thank you for the perfect 5-star review!!

6/10 Okay

Matthew

Liked: Room comfort
Mid
Location is good but property could use some work
Stayed 4 nights in Jan 2024
Response from Treasure Mountain Inn on 17 Jan 2024
Matthew, we are glad to know you enjoyed the location and hope you had a wonderful time exploring Park City! We are continually upgrading so check back in the future!

10/10 Excellent

Martín

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Treasure Mountain Inn on 17 Jan 2024
Martin, We strive to provide all of our guests with a memorable and unique experience and it's always rewarding to know we have achieved this!

10/10 Excellent

sarah, knoxville

Stayed 3 nights in Jan 2024
Response from Treasure Mountain Inn on 29 Jan 2024
Thanks for this perfect score of five-stars, Sarah! We're glad you were impressed with your stay!

8/10 Good

Duyen

Liked: Cleanliness
Good location. Nice place
Stayed 4 nights in Jan 2024
Response from Treasure Mountain Inn on 9 Jan 2024
Duyen, thanks for posting this review. We are glad you enjoyed your accommodations and we hope you had fun visiting Park City. We hope you will visit again to give us the chance to earn that 5th Star!

10/10 Excellent

Krista

Liked: Cleanliness, room comfort
Clean and nice!
So surprised with a full kitchen, living room, lovely mountain decor, and comfy beds. Walk to the lift and restaurants, you're right on main street. The other big resorts were $2000 a night. Stay here instead, so nice!!!
Stayed 2 nights in Dec 2023
Response from Treasure Mountain Inn on 9 Jan 2024
Krista, thanks for the recommendation! We are so happy you enjoyed your accommodations and of course, you are right, you can't beat the location!! We hope to see you back!

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! the employees were friendly and helpful. The room was clean and beautiful. Perfect walking distance to all restaurants and 24 hour 7/11. Safe hotel that requires key to access hotel.
Stayed 1 night in Dec 2023
Response from Treasure Mountain Inn on 3 Jan 2024
Thank you for sharing a review of your recent experience Sheri! Our team here at Treasure Mountain Inn is committed to providing a high-quality guest experience, and we’re thrilled to hear that we made a good impression on you! We hope you’ll visit us again soon!

8/10 Good

Miranda

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from Treasure Mountain Inn on 27 Dec 2023
Miranda, we appreciate you taking time to rate your stay with us! We strive to offer excellent service and accommodations and would love to know where we fell short of perfect for you! We hope you had a wonderful visit here in PC!

8/10 Good

Nate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Old but clean room
Stayed 1 night in Dec 2023
Response from Treasure Mountain Inn on 19 Dec 2023
Nate, thanks for taking a minute to review your stay. We hope you had a wonderful visit and got to experience some of the many things this area has to offer!

10/10 Excellent

Jaclynn

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super fun and nice hotel right on Main St in Park City! Parking (garage) for the hotel so you don’t have to park on the street. Excellent restaurant and espresso inside hotel! The rooms are updated, clean and has a lot of convenient options inside the room.
Stayed 1 night in Nov 2023
Response from Treasure Mountain Inn on 29 Nov 2023
Thank you Jaclynn for taking time to write this review so future guests will know what to expect! We are so glad you had a fun time in Park City!

6/10 Okay

Tyler

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from Treasure Mountain Inn on 20 Nov 2023
Thank you Tyler, for taking a minute to rate your stay. We strive to provide 10/10 stays for all of our guests so we are sorry to see that for you we fell short of that. We would love to have additional feedback as to what we could have done better so we might improve!

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Treasure Mountain Inn on 20 Nov 2023
Tyler, we are so glad to know you had a 5 Star stay with us. We hope you enjoyed exploring the area and hope you will be back!

10/10 Excellent

jolee

Stayed 1 night in Nov 2023
Response from Treasure Mountain Inn on 7 Dec 2023
Thanks for letting us know you had a 5 Star stay Jolee!

8/10 Good

Ryan

Liked: Cleanliness, room comfort
Great room disappointing property condition.
The Good: enjoyed the room and the location to shops and eateries on main street. Condo was very clean, very welcoming. The Bad: Property was being worked on during our stay. Lobby was a mess, elevator was not working. For staying on the 3rd floor, this made it very inconvenient. Wish something was noted during my time of booking, as I might not have stayed. Also, during my booking process, I was not made aware that booking directly through the hotel would have allowed me to choose my room. Hotels.com did not offer that. So, I was assigned a room I didn't really like. I upgraded to a better room but was charged a $20 fee. Better customer service would have been to waive that fee altogether.
Stayed 1 night in Nov 2023
Response from Treasure Mountain Inn on 13 Nov 2023
Ryan, we are happy to know you found your condo clean and cozy and enjoyed the location and had the opportunity to visit some of the many shops and restaurants. We apologize for the work that was going on during your stay and are sorry for any inconvenience it caused. It is quite possible we were not aware of the pending work at the time you made your reservations. We welcome the opportunity in working with you directly to find the perfect fit for your next stay!

10/10 Excellent

Crystal

Stayed 1 night in Nov 2023
Response from Treasure Mountain Inn on 5 Dec 2023
Crystal, we are so happy to know you had a 5 Star stay with us! Thanks for taking the time to let us know!

4/10 Poor

LISA J

Business traveller
Disliked: Cleanliness
When I booked it this time, there was no indication that the property was under renovation and the elevator from the parking level was out of order - having to drag my bags up double flights of stairs - I'm 67 years old so it was difficult and unplanned for. The internet did not work - tho I complained and was told at the front desk it was fine. The toilet had been used and not flushed, pull out bed sheets were badly stained. Coffee packets for 4 cup brewer were there - but no coffee pot. It was off-season so hardly anyone was there, but yet I was put in a room directly above the restaurant/bar with their patio / party directly under my bedroom balcony which carried the noise directly upwards. I travel most of the year for my business and this was the worst hotel stay I've had in a very long time.
Stayed 3 nights in Nov 2023
Response from Treasure Mountain Inn on 9 Nov 2023
Thank you for taking a moment in sharing your review of your recent stay with us at the Treasure Mountain Inn, Lisa. We always pride ourselves on full transparency, and do indicate all elements that are to be accessible and available during our guests stay. We did indicate a closure of the elevator on our website prior to your booking confirmation, and in that event if that notice was missed, also advised of the closure at the time of your booking confirmation in our chat platform. Had we known more about your needs during your stay we would have been more than happy to address them for you, and in the future we would hope to work with you more personally in the future to ensure that your travel experience is met more to your expectations.

8/10 Good

gary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Treasure Mountain Inn on 1 Nov 2023
Gary, thank you for taking a minute to review your stay. Our team at Treasure Mountain Inn strives to provide 5 star service and accommodations! We hope the next time you are in the area you will stay here again and give us a chance to earn that 5th star! We hope you enjoyed your visit to the area and got your fill of adventure and fresh air!

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2023
Response from Treasure Mountain Inn on 1 Nov 2023
Thank you Maria! We are so happy to hear your visit was amazing! We hope you will be back sometime!

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Great location. Accommodation excellent dor the orice. What i didn't like was the hearing system. Had to leave the thermostat on 70 degrees. At night, i want cooler air. At 70 degrees, to warm for healthy , comfortable sleeping
Stayed 3 nights in Oct 2023
Response from Treasure Mountain Inn on 1 Nov 2023
James, thank you for taking time to review your stay with us and providing us with feedback. We strive to offer clean, comfortable accommodations and top notch service so we appreciate when a guest lets us know what we can do to make their stay better. We hope you had a wonderful visit to the area and enjoyed the fresh air and fabulous views!

2/10 Terrible

Andrea

Business traveller
Stayed 2 nights in Oct 2023
Response from Treasure Mountain Inn on 30 Oct 2023
Andrea, our team at Treasure Mountain Inn is dedicated to providing top notch accommodations and friendly, helpful customer service to all of our guests and provide them with a memorable experience. We are very disappointed to learn that your visit did not meet your expectations as you have rated your stay a 2 out of 10! We would appreciate any feedback you could offer as to what we could have done differently to have made your experience better.

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Treasure Mountain Inn on 30 Oct 2023
Shawn, we're glad you were impressed with your stay. Visit again soon!

8/10 Good

Diann

Great location in downtown Park City
Stayed 2 nights in Oct 2023
Response from Treasure Mountain Inn on 30 Oct 2023
Diann, thanks for taking a minute to review your stay. We hope you had a fabulous time exploring all the many wonderful things Park City has to offer. We would love to host you again on your next visit!

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Great friendly staff! Location of the property is located on main street with great restaurants and nightly entertainment
Stayed 1 night in Oct 2023
Response from Treasure Mountain Inn on 27 Oct 2023
David, Our team at Treasure Mountain Inn is committed to providing a warm, welcoming atmosphere and really appreciates the shout out! We are so pleased to know you enjoyed the location and hope you had plenty of time to experience all this area has to offer. If you should find yourself back here we would be honored to host you again!

10/10 Excellent

Christy

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Treasure Mountain Inn on 25 Oct 2023
Thanks Christy for the perfect 10! We are glad you enjoyed your visit!

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2023
Response from Treasure Mountain Inn on 25 Oct 2023
Thanks for this perfect 10 of 10, Jonathan! We're glad you were impressed with your stay. Visit again soon!

8/10 Good

Janet

Liked: Cleanliness
They are not doing upkeep on the common areas. The hotel is cute
Stayed 1 night in Oct 2023
Response from Treasure Mountain Inn on 23 Oct 2023
Thanks Janet, we appreciate you taking the time to review your stay with us. We are continuing to upgrade our facilities, including the common areas. We hope you enjoyed your visit and got to experience the beauty and activities of the surrounding area. It would be a pleasure to host you again!

10/10 Excellent

Lea

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Treasure Mountain Inn on 18 Oct 2023
Lea, we are so happy to know you had a 10/10 stay with us! We hope this means you will be back!

8/10 Good

Helen

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Treasure Mountain Inn on 16 Oct 2023
Helen, thank you for taking the time to rate your stay with us. We hope you had a great visit! We are always striving to improve and offer our best services. We would love to receive some additional feedback from you in order to get a better understanding of what could have been improved so that we can continue making progress!

6/10 Okay

Lynda

Liked: Cleanliness, room comfort
A lot of stairs
We came in on the back side of the Hotel. It is on a hill. One elevator in the main building.A lot of stairs. We got lost trying to find my room. There are 3 buildings. The room itself was nice. I was close to the restaurant it was noisy on Friday and Saturday nights because of the outside seating. I would stay again, on the other side. Just be ready to get your steps in.
Stayed 4 nights in Oct 2023
Response from Treasure Mountain Inn on 13 Oct 2023
Lynda, thanks for leaving a review. We are happy to know you would stay again! We would be happy to work with you directly the next time you book to be certain you get the location you want. We hope you enjoyed the surrounding area and returned home with wonderful memories of your visit!

6/10 Okay

Kenneth Nathan

Travelled with partner
Liked: Cleanliness
Wasnt what I expected. The pics I saw was not like the room we got. All of the rooms ate individually owned so each one is different. The one we stayed in was in need of some upgrades. No house cleaning.
Stayed 4 nights in Oct 2023
Response from Treasure Mountain Inn on 10 Oct 2023
Thanking you for sharing your review of your most recent stay with us at the Treasure Mountain Inn Kenneth! We are so pleased that the majority of your stay was enjoyable and had we known more about your needs with respect to your booking process, our agents would have been more than happy to advise on the perfect accommodation for your stay. Sometimes when booking through a third party, this process can be confusing. We hope to welcome you back again in the future to ensure that we find the perfect accommodation for your needs!

10/10 Excellent

mike

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Treasure Mountain Inn on 10 Oct 2023
Thank you Mike! We are delighted to know you had a 5 Star visit! We hope you will stay with us again!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, room comfort
Main Street stay in Park City
Stayed here for a short visit in early October 2023. Preseason rate was excellent. Our 1 bedroom unit had been remodeled and was very attractive. Corridors and common spaces are dated, but clean. Staff is friendly. Disappointing that the elevator wasn’t working, especially since we were on the third floor. But, we managed the stairs and had a nice stay.
Stayed 2 nights in Oct 2023
Response from Treasure Mountain Inn on 10 Oct 2023
Robert, we thank you so much for your review! We apologize for the elevators and are grateful for your understanding. We are so glad you had a nice stay, it may be preseason but we think it is an excellent time of year to visit!

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved the location on Main Street. Comfortable beds and pillows. Nice kitchen and bathroom. Lots of stairs! Not handicapped accessible!
Stayed 1 night in Oct 2023
Response from Treasure Mountain Inn on 10 Oct 2023
Catherine, we are so sorry the elevators were not working during your stay and greatly appreciate your understanding. We hope you enjoyed the area enough to come back and visit us again!

8/10 Good

Pam

Liked: Cleanliness
The room was great but not happy the elevator was not working. Had to take 4 pieces of luggage up 3 flights of stairs. How can you accommodate handicapped people??
Stayed 2 nights in Oct 2023
Response from Treasure Mountain Inn on 6 Oct 2023
Pam, Thank you for taking a minute to review your stay with us here at Treasure Mountain Inn. Please accept our apologizes for the elevator being out of service during your stay. We are happy you were pleased with your room and hope you had plenty of time to enjoy the area.

8/10 Good

David

Travelled with partner
Good value place to stay
Stayed 1 night in Oct 2023
Response from Treasure Mountain Inn on 6 Oct 2023
David, It was a pleasure hosting you! We hope you will return sometime in the future to give us a chance to earn that 5th Star!

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Treasure Mountain Inn on 6 Oct 2023
Thank you Timothy for reviewing your stay with us at Treasure Mountain Inn. Our team works hard to provide 5 star service and accommodations so we appreciate it when our guests let us know we have been successful. We hope to have you back in the future!

8/10 Good

Kristen

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Treasure Mountain Inn on 4 Oct 2023
Kristen, thank you for taking the time to review your stay. We hope the next time you are in the area you give us a chance to earn that 5th star!

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service.
Stayed 2 nights in Sep 2023
Response from Treasure Mountain Inn on 4 Oct 2023
Tracy, we appreciate you taking the time to review your stay! It was a pleasure to host you. We know there are many choices of accommodations available, we are happy you chose to stay with us!