Outdoor pool, pool loungers

Reviews of Hampton Inn Parker

2.5 out of 5
Hampton Inn Parker
1110 S Geronimo Ave, Parker, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 417 out of 573 reviews" "
Rating 8 - Good. 107 out of 573 reviews" "
Rating 6 - Okay. 19 out of 573 reviews" "
Rating 4 - Poor. 7 out of 573 reviews" "
Rating 2 - Terrible. 23 out of 573 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tijeria, las vegas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Parking lot had a lot of people just hanging out.
Stayed 1 night in Apr 2024
Response from Barbara B on 19 Apr 2024
We do have large groups here and they tend to hang around either in the pool area or by the smoking area. They don't want to crowd into one room so they go outside while it is still nice.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM Laura Logan on 16 Apr 2024
Hi Lee,Thank you so much for the amazing review. We strive to ensure each and every guest has a memorable stay.

10/10 Excellent

Ramses

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from GM Laura Logan on 12 Apr 2024
Hi Ramses,Thank you for such an amazing review. Hope you come see us on your next trip to Parker.

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laura was very helpful. I love the smell of the soap provided. Comfortable bedding!!!
Stayed 1 night in Apr 2024
Response from GM Laura Logan on 10 Apr 2024
Hi, thank you for such an amazing review and such kind words. We're so pleased to hear that you enjoyed your stay and Laura was very helpful. Hope you come see us again.

10/10 Excellent

Erica

Stayed 1 night in Apr 2024
Response from Barbara B on 26 Apr 2024
Thank you for taking the time to review our hotel. I am happy to see you enjoyed your stay with us. Have a wonderful day.

10/10 Excellent

T

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Good amenities
Stayed 1 night in Mar 2024
Response from GM Laura Logan on 31 Mar 2024
Hi Trista,Thank you for an amazing review and such kind words. We strive to ensure each, and every guest has a memorable stay. Hope you come see us again on your next trip to Parker.

10/10 Excellent

Sheila

Travelled with partner
Liked: Amenities
Everything was great except for the $30 early checkin fee and the hot tub wasn’t working.
Stayed 1 night in Mar 2024
Response from Barbara on 17 Mar 2024
Thank you for your review of your stay. I do apologize about the hot tub issue. People unfortunately damage property that takes time to repair. As for the early check in fee, that is corporate policy. Hopefully it will not sour you against staying with us again.

6/10 Okay

Linda

Stayed 2 nights in Mar 2024
Response from Barbara B on 4 Apr 2024
Thank you for your review of the hotel. I am sorry to see you did not enjoy yourself during your stay. Have a great evening.

6/10 Okay

Aubree, Vancouver

Disliked: Staff & service
Lack of training and knowledge by front counter employee.
Stayed 1 night in Feb 2024
Response from GM Laura Logan on 28 Feb 2024
Hi Aubree,I am so sorry to hear there was an issue with the front desk. I will reach out to my front desk agents to look into the issue. Hope you come visit us again on your next trip to Parker AZ.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. We will be back.
Stayed 6 nights in Feb 2024
Response from Barbara on 21 Feb 2024
So happy to know you had a wonderful time while staying with us here at Hampton. We can't wait to see you again.

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from GM Laura Logan on 20 Mar 2024
Hi James,Thank you for your amazing review of our property here in Parker Arizona. We strive to ensure each, and every guest has a memorable stay. Hope you come see us again on your next trip to Parker.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. I would definitely stay here again.
Stayed 2 nights in Jan 2024
Response from Barbara on 1 Feb 2024
So happy to see you enjoyed your stay with us while here in Parker. We hope we will see you again in a future visit.

2/10 Terrible

Bob

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Facility refused to honor our paid reservation
Stayed 2 nights in Jan 2024
Response from Barbara on 27 Jan 2024
After looking into your reservation information, you were a No Show on the night of Jan 18th. Your room was checked out on the 19th after we did not hear from you. I am not sure how we did not honor your reservation when you did not even show up for it. If possible we will need more information on this issue.

10/10 Excellent

Scott L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly people working there. And exceptionally nise rooms!
Stayed 1 night in Jan 2024
Response from Barbara on 27 Jan 2024
Thank you for your kind review of the hotel. We are glad to know we were able to meet your expectations while you were here in Parker.

10/10 Excellent

melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept facility best in the area
Stayed 3 nights in Dec 2023
Response from Barbara on 27 Jan 2024
Happy to know you enjoyed your stay with us while here in Parker.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying in this hotel.
Stayed 1 night in Dec 2023
Response from Barbara B on 20 Dec 2023
So happy to see that you enjoyed your stay with us while you were here in Parker. I hope we will see you again in a future visit.

8/10 Good

mark

Business traveller
Stayed 2 nights in Dec 2023
Response from Barbara B on 14 Dec 2023
Thank you for your review of our hotel. I do see there might have been some kind of an issue while you were with us. I would be happy to look into this if you would to message me with more details.

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Racing
It was very nice
Stayed 1 night in Nov 2023
Response from Barbara B on 4 Dec 2023
I am happy you had a nice stay with us. We hope to see you again in a future stay.

10/10 Excellent

Marianne

Stayed 2 nights in Nov 2023
Response from Barbara B on 14 Dec 2023
Thank you for your review of our hotel. Glad to see you had a wonderful time here in Parker. Hope we will see you again soon.

10/10 Excellent

Luanne

Stayed 1 night in Nov 2023
Response from Laura on 8 Dec 2023
Dear LuanneThanks so much for your wonderful rating

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the hot tub wasn’t working…
Stayed 2 nights in Nov 2023
Response from Barbara B on 4 Dec 2023
I am glad you enjoyed your stay with us. I am sorry about the hot tub issue. We are trying to get that taken care of. Have a great day.

10/10 Excellent

Mary

Stayed 3 nights in Nov 2023
Response from Laura on 8 Dec 2023
Dear MaryThanks so much for the wonderful rating

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Barbara B on 15 Nov 2023
Thank you for your review!!

10/10 Excellent

Leticia

Liked: Staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Oct 2023
Response from Barbara B on 7 Nov 2023
Thank you very much!!

6/10 Okay

Helena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am ALWAYS happy with Hampton. UNTIL NOW. They are charging $30 to check in early....even if not using the room. I arrived early and was meeting friends for the day. Would not be back to the hotel till at least 8-9 pm. I asked to pay for the room, do all the paperwork and run my charge card, then get the room key when I returned. I was told I would have to pay $30 to "check in early". I told them I would NOT be in the room, just wanted to get the paperwork done and have ease of returning just to grab the key. NOPE. Would NOT agree to this. They said I was officially "checking in" and had to pay a fee. I told them never mind, I will check in when I return at 9pm. WHAT KIND OF CRAP IS THIS???? NOT happy at all. It wasn't checking in....I wanted to take care of paper work. And response would be appreciated.
Stayed 1 night in Oct 2023
Response from Barbara B on 7 Nov 2023
I am sorry you did not have a good experience. Reading your review, I believe the mistake made was with the request to pay. For us to charge your card prior to 3pm, the computer will register it as an early check in due to you having to put your card in the machine. I am sorry for any misunderstanding.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We have stayed at this hotel 3x already and are always happy with it. However the hotel rooms are lacking safes in the room and also the water pressure in the shower was not that great. Other than that we are happy with everything.
Stayed 3 nights in Oct 2023
Response from Barbara B on 7 Nov 2023
Sorry happy to see you enjoy your time with us. Unfortunately, low flow shower heads do cause issues when trying to enjoy your shower. Sorry about that. Hope to see you again soon.

10/10 Excellent

michael

Stayed 1 night in Oct 2023
Response from Barbara B on 4 Dec 2023
Glad you had a nice stay with us. Hope to see you again.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had and wonderful stay and experienced the best customer service from the general manager. We are so appreciative of her kind actions.
Stayed 1 night in Oct 2023
Response from Barbara B on 20 Oct 2023
Thank you for you hotel review!! I will make sure Laura knows how much you appreciate her!! Hope to see you again in the future.

4/10 Poor

Joshua

Travelled with family
When we arrived to check in, the Hampton Inn front desk representative said that Orbitz overbook our stay and so they (The Hampton Inn) moved our reservation to the Best Western Hotel next door. The parking lot was not packed and it seemed a little strange, as we have never had this happen to us before, but it was late and we were tired from traveling, so we went and stayed at the Best Western. It was not as nice and the beds weren’t as big as the Hampton Inn. Come to find out, both hotels have the same manager. I’m still waiting for my receipt to see if we were charged the same rate or given a discount per the cheaper hotel.
Stayed 1 night in Oct 2023
Response from Barbara B on 20 Oct 2023
Unfortunately, when rooms are booked online they do not pull that room from stock immediately. It can still show being available for a while before it shows rented. There is no way for us to know if the room was actually still available till we look at the reservation. As for the parking lot being empty, there was a concert on Saturday night when you checked in, and most guests were attending it.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Barbara B on 20 Oct 2023
Thank you for your review.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Laura on 10 Oct 2023
Thank You Rebecca for your rating of our proerty

2/10 Terrible

Robert

Stayed 1 night in Oct 2023
Response from Barbara B on 7 Nov 2023
I'm sorry you did not enjoy your stay with us. If you could give us a little information on what the problem was, we would greatly appreciate the help.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, wonderful breakfast. Nice employees.
Stayed 2 nights in Sep 2023
Response from Hannah V. on 8 Oct 2023
We appreciate the great feedback for our staff. Happy to hear that you enjoyed for recent stay with us. We hope to see you again soon.

2/10 Terrible

Amie

Stayed 1 night in Oct 2023
Response from Barbara B on 24 Oct 2023
I am sorry to see you did not enjoy your stay with us. Would it be possible to get some information as to what the issues were so we may check in to them?

8/10 Good

Helena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEW RULES
Stellar staff interactions, as always. Kind and friendly, as always. Before, if you arrived early, (and tired) you could check in reasonably early,(say 60-90 minutes) without an issues. This time, I arrived 90 minutes early and was forbidden to check in. The staff regurgitated the new rules that they were clearly being held to.....you CANNOT and WILL NOT check in early. If you do, there is a FEE associated with it. (This is NOT the fault of the staff, no malice intended.) Staff merely doing their job. BUT COME ON HILTON !!! 60 to 90 minutes early does NOT warrant nor justify more money for you. How about this....let people check in and get the process complete, but don't hand out a key until the golden check in hour....Just thinking out loud.....
Stayed 1 night in Sep 2023
Response from Hannah V. on 5 Oct 2023
Hello Helena, we appreciate you feedback of your recent stay with us at Hampon Inn Parker. We understand that the new policies regarding the early check in are frustrating especially if guests are weary from travel. Unfortunately this is a corporate decision and as staff we are unable to change the policy no matter the circumstances. However, our staff can verify all stay and guest information while waiting for the 3pm check in time. If you would allow us the chance to host another stay with us we will strive to make the experience comfortable. Thank you and hope to see you again soon.Hannah VietteFront desk.

10/10 Excellent

ANA

Stayed 1 night in Sep 2023
Response from Hannah V. on 5 Oct 2023
We appreciate the feedback given regarding your most recent stay with us at the Hampton Inn Parker. We look forward to any future stays that you may have with us.Hannah VietteFront Desk

8/10 Good

Joleen

Liked: Staff & service, property conditions & facilities, room comfort
Decent for Parker
Great except we chose to stay at the Hampton because we stay at the one not too far in Havasu, AZ. We are river goers and the Hampton in Havasu allows for us to fill up our cooler with ice (they have a specific ice machine for it) which is awesome, especially in the midst of the hot summers. This one has machines with signs posted telling guests they have to buy ice from the front desk with cash only. Not really convenient for the river. Also our room was decently clean except the lotion and hand soap in the bathroom had beard clippings stuck to it and not wiped down! SOOO GROSS!!
Stayed 2 nights in Sep 2023
Response from Barbara B on 27 Sept 2023
I am sorry for the issue you had with the bathroom containers. I will make sure to bring this the housekeeping staffs attention. I hope we will see you again in the future.

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a not so nice looking neighborhood
Stayed 2 nights in Sep 2023
Response from Barbara B on 25 Sept 2023
I am sorry you were not happy with our location, but I am glad to see you enjoyed your stay none the less with us. I hope you have a wonderful day!!

10/10 Excellent

Polo

Stayed 1 night in Sep 2023
Response from Barbara B on 15 Oct 2023
Happy to see you had a nice stay with us!!

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the healthy food snack options available for purchase in the lobby. It’s not often you find healthy snacks. The Hampton Inn anywhere I’ve stayed has a reputation of quality and upscale standards. Every one has been beautiful, extremely clean, comfortable, and the breakfasts are wonderful. This one in Parker is no exception. It has ample boat parking in a dirt lot across the street.
Stayed 1 night in Sep 2023
Response from Barbara B on 19 Sept 2023
I am so happy to see you had an enjoyable stay with us while here in Parker. I am glad we had something in our Treat Shop that you liked. We have been trying very hard to update and make sure we have a variety of items for everyone. Have an awesome day!!

10/10 Excellent

Trianna

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to the River.
Stayed 1 night in Jun 2023
Response from Barbara B on 8 Sept 2023
So happy you enjoyed your stay while here in Parker. Hope to see you again in a future stay!!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Barbara on 29 Aug 2023
Thank you so much for your review of the hotel. Glad you had an enjoyable stay with us and hope to see you again soon.

10/10 Excellent

William

Stayed 1 night in Aug 2023
Response from Sebastian N on 5 Aug 2023
thank you for your review we really appreciate it thank you for staying with us and we hope you come back to visit again, have a great rest of your week.

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Barbara B on 2 Aug 2023
Thank you for taking the time to review the hotel. Glad to see you had a nice time while here in Parker. Hope to see you again in a future visit.

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pleasantly beautiful on inside, super clean. Soaps, lotions, conditioner high end. Very comfortable and quiet! Breakfast was amazing!
Stayed 1 night in Jul 2023
Response from Barbara B on 31 Jul 2023
So happy to see you had a wonderful time while staying with us. We hope you will stay with us again.

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked- we check in usually around 5-6 pm and they guy behind the desk is always very friendly, nice and courteous. don't like- bathtub floors very slippery someone is going to slip and hurt themselves
Stayed 1 night in Jul 2023
Response from Barbara B on 31 Jul 2023
Glad to see you had a good time while here. I believe it was Sebastian that was at the desk. He is a wonderful person. I do agree with you about the shower floors. For future reference, we do have bathmats upon request that we will gladly have put in your room to help out.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Sebastian N on 1 Aug 2023
Thank you so much for reviewing the hotel. We are glad you had a nice time with us and are looking forward to your next visit.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parker trip
Cleanest in town by far and breakfast is pretty good also, will return
Stayed 2 nights in Jul 2023
Response from Sebastian N on 31 Jul 2023
Thank you so much for taking the time to review the hotel. I am happy you had a wonderful stay with us. The staff here go above and beyond for our guest and they will be happy to hear they made another guest happy we hope to see you again in the future. have a great rest of your week.

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Sebastian N on 31 Jul 2023
Thank you for reviewing your latest stay with us. We are happy to see you had an enjoyable stay with us and hope you will return for a future stay with us.

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Amazing breakfast. Owner was very nice to my boys. Definitely coming back.
Stayed 2 nights in Jul 2023
Response from Barbara B on 26 Jul 2023
Thank you for your review of the hotel. I am glad to see you had a wonderful time with us. I will make sure to let the staff know. We will be looking forward to your next stay with us. Please be safe.