San Juan Hotel Guide. Hotels in Parque, San Juan, Puerto Rico

"Clean beach, good restaurants "

"Shower was dirty. Bed baseboard was dirty. Very thin walls could hear the neighbors. Toilet seat was loose and back was dirty. Internet was slow at times. "

"Front desk never texted when our room was ready despite promising to do so then didn’t apologise. No effort by staff to prevent sunbeds being reserved and left unused. Wristbands rarely operated the lifts - this happened to many guests during our stay. Front desk suggested user error until proven to them, again zero apology. No. of elevators insufficient for #guests, resulting in long waits. No facility to freshen up after check-out if you have a later flight. Do management actually care about the guest experience? The above suggests they don’t have a grip on their operations."

"One of the best stays at any Marriott! Staff was great from the moment we checked in to when we checked out. Great staff keeps the grounds looking great, and felt like an all inclusive. I will make sure to come back soon! "

"House keeping was done daily and timely "

"This is a great place to stay if you want a quiet getaway. There aren’t any walkable restaurants. So you would need to drive if you don’t want to eat at the hotel. There is only one place to eat which has a variety so that was ok for us. But overall the place is clean and very pretty beach. "

"This was the second time I’ve stayed at the Caribe Hilton. Grounds beautiful, staff very pleasant, food at restaurants delicious. A little bump checking in, resolved. Walls in rooms paper thin. Could hear people in next room clearly as though one room. Tile floor treacherous when wet. Overall nice stay."

"Great little gem in the heart of Puerto Rico! They're still building up, so lacking ammenities, but if you want a cute clean hotel with friendly staff, spacious rooms for a good price-- this is the spot for you!"

"Spa staff and service was excellent. Our room was not ready at 4:30 when we checked in. We were told we would receive a text message when it was ready. After waiting another hour 1/2 no text message was received. Went back to lobby only to find out the room was ready. No apologies was offered. "