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"Because of the humidity the floor in our room on the first floor kept getting wet and slippery. So I would suggest not to book the first floor. The guest service was excellent and they switched us to a different room and even provided a fan as the ceiling fan was not working that well. Everyone that works there was very nice and helpful. The property is being well maintened. Every time we walked outside there were always people taking care of the greenery there or putting pavers in or wiping the glass on the balconies. The beach by it is only 10-15 mins walk and it’s well worth it. The calmest ocean waters I’ve ever been in. The resort is super pretty and we saw tons or animals on the property."

"Best stay with everything needed in one spot."

"Great place to stay"

"Excellent "

"We visit this hotel at least twice a year. Nothing compares to it. "

"This property was beautiful! From the beach to the pool to the restaurants. The staff was amazing and very friendly. I stayed here with my husband and children and we had an amazing time. We will definitely be returning here."

"Great views and friendly staff. Definitely recommend. "

"We had a wonderful week long stay at Shana. Our 7 year old daughter had a blast at the pool and the beach nearby (hotel has direct access). We saw so much wildlife right from our balcony! Staff were very nice and helpful and assisted us with making plans in the area. Shana also set us up with transportation to/from the airport. We appreciated the hospitality!"

"Beautiful Hotel. Excellent service! Parked and immediately greeted by the host who called a shuttle to take us up to the lobby. On the way we stopped to see a sloth in the trees as well as a pair of macaws. They took our luggage and guided us into the restaurant with amazing views. They had pre prepared cocktails for us, a eucalyptus wet towel, and went over their amenities and services they provide. The room was very spacious, clean, incredibly comfortable .pool was great. We saw about a dozen spider moneys in the trees 20’ from the pool area. Restaurant service was top notch and the food was delicious. Breakfast was 10/10! Highly recommend. I would absolutely go back. They also provide free shuttle service to Manuel Antonio park and the beach every hour of the day "