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Reviews of Island Patong Beachfront Hotel

3.5 out of 5
Island Patong Beachfront Hotel
188/11 Thaweewong Rd., Patong, Phuket

Reviews

6.4
Rating 10 - Excellent. 8 out of 51 reviews" "
Rating 8 - Good. 18 out of 51 reviews" "
Rating 6 - Okay. 8 out of 51 reviews" "
Rating 4 - Poor. 7 out of 51 reviews" "
Rating 2 - Terrible. 10 out of 51 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This picture of the hotel Room looks nothing like the room THE Room is very basic and to get to your room you check in at another hotel 100 yards away met with Grumpy receptionist who thinks she is doing you a favour. you then go in a lift walk along a gangway out side and then down 2 flights of stairs, Now you have to go in and out Through a restaurant through a side door thats open 24 hrs in the restaurant beside the Kitchen Main pint is the Room is really basic and LOOKS NOTHING like the picture and i mean nothing like it, only think thos place has for it which is good is that its only accross a road to get to the beach, very basic hoptel more like a hostell
Stayed 7 nights in Apr 2024

6/10 Okay

Jorge

Disliked: Amenities
The hotel is no frills and offers a convenient location to the beach, shopping, and Bangla Road. Simple, economical, and practical for my purpose. I would stay here again.
Stayed 8 nights in Mar 2024

6/10 Okay

Howard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience. The check in counter is inside of a restaurant and nobody was there. When I asked one of the restaurants employees for help she yelled at me angry not sure why. After a minute I realized that there was a note to go next door to modern living hotel. When I get next door the people at modern were very nice. If it wasn't for girl named tip I would have just left. I inquire about staying at modern but they were booked. Getting to the room was an experience too. Took elevator at modern to 5th floor then through a narrow hallway. had to carry my heavy luggage down 2 flights of stairs. Then the room Bed hard as a rock. The windows shook so bad from the wind. I ended up putting tissue in between the window and frame. The tfaffic is so loud all night because the windows are so thin. And construction during the day with lots of door slamming from hallway. Terrible. No sound proof at all. Way over priced for this type of room... I'll never recommend anyone to stay there. Modern living people were awesome though.
Stayed 3 nights in Jan 2024

10/10 Excellent

christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Patong Vacation
Staff was very pleasant. After a significant leg injury the moved my room to a building that had an elevator. Daily they would check if I needed anything. Great location.
Stayed 12 nights in Dec 2023

4/10 Poor

Christopher

Stayed 15 nights in Nov 2023

2/10 Terrible

Amir

Stayed 6 nights in Nov 2023

4/10 Poor

Myriam

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Zeqir

Stayed 2 nights in Oct 2023

8/10 Good

MG, FREMONT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearest to the beach
Stayed 2 nights in Oct 2023

8/10 Good

Lachlan

Stayed 11 nights in Oct 2023

2/10 Terrible

Stephanie

Stayed 2 nights in Oct 2023

6/10 Okay

Catherine

Disliked: Property conditions & facilities
Was ok for the money but I decided to leave early and head to Kamala .

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room right across from the beach, good restaurant on site, very good hotel for the money, would stay again
Stayed 1 night in May 2023

2/10 Terrible

michel

Stayed 5 nights in Feb 2023

4/10 Poor

Ashlyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room booked was not the same room we were given. Location was hard to find due to no phone number and maps change. No toilet paper was provided in room. AC was weak and toilet was left dirty from last visitors. Good location though if you want to be central
Stayed 1 night in Feb 2023

2/10 Terrible

Christopher

Stayed 2 nights in Feb 2023

10/10 Excellent

Maurice

Stayed 6 nights in Jan 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
😀
Stayed 7 nights in Jan 2023

4/10 Poor

peter

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Stayed 5 nights in Mar 2020

10/10 Excellent

Maricarmen, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very mice room and location. Nice staff but dont speak english.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Where to start. The actual room was great because of the size, and the beds were very comfortable: the only good thing I can say. On arrival, I had to lug my suitcase up a steep flight of stairs, despite the 24 hour reception, which wasn't at all true. In the room the air-conditioning wasn't working. Batteries were replaced in remote controls and they got it working. Bedside lamps were the cheapest plastic ones from IKEA. Only one bedside table for each double bed. No drawers for storing clothes. Safe in wardrobe, almost impossible to access as sliding doors in the way. In the kitchen, there were no knives, 3 bowls, 3 forks and spoons and no cooking utensils. There was no ice in the freezer. The curtains didn't close properly in either bedroom and were hanging off the hooks. Black out curtains were mentioned in the ad and in the back bedroom they were not black out. The windows were not double glazed so all the noise from the street (loud music, loud people, traffic) was heard clearly in the rooms. The price of the room was acceptable for the first few days but the final night, 2nd January, it increased from CHF97 to CHF394! We never understood that, apart from thinking that we were paying for all the empty rooms in the hotel. It was a disgrace. We had to go elsewhere for days at a time to get away from the place because the manager would not refund us and we could not afford to pay for 10 nights elsewhere as well. With some thought, this could be a great place for a holiday.
Stayed 11 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was right across from the beach which was good.
Stayed 10 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good balcony view over patong beach. Reception is up a narrow steep stairway between shops. Clean room, nice staff,
Stayed 6 nights in Oct 2019

4/10 Poor

Mughram, SA

Liked: Staff & service
Disliked: Property conditions & facilities
Property itself is small and reception is 2 floors higher and no elevator only long external narrow steps which is not good for load in your luggage and older people can’t utilize the steps.
Stayed 4 nights in Nov 2019

8/10 Good

Stewart

Stayed 1 night in Nov 2019

10/10 Excellent

Claudia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Mario

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
The hotel did not exists we got scammed and lost both add on excursions because we were to be picked up at the hotel which was still under Constuction and not yet completed
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 9 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not find the hotel and wouldn't refund do not recommend going
Stayed 2 nights in Sep 2019

8/10 Good

Linda, Laval

Travelled with partner
Liked: Amenities
Bel emplacement en face de la plage. Bien
Stayed 3 nights in Jan 2024

8/10 Good

Katja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite cheap and really close to the beach. Good restaurants around. I wouldn't call it a hotel, just rooms on the upper floor of the restaurant. The room was clean and spacious and we got water every day. Check-in was a bit confusing. Otherwise, a really good package
Stayed 10 nights in Jan 2024

2/10 Terrible

Lina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Taisto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near beach,nice staff
Stayed 11 nights in Dec 2023

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities
Läget och städningen utmärkt. Rum och säng bra. Mycket ljud utifrån hela dygnet. Prisvärt!
Stayed 24 nights in Dec 2023

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Niels Aage

Stayed 2 nights in Oct 2023

2/10 Terrible

KENTARO

Travelled with group
Disliked: Cleanliness, staff & service, amenities
排水溝が詰まっていて洗面器にはパプリカの食べかすのようなものが残っていました。トゥクトゥクからの音楽の騒音がひどいです。洗濯も10時からしかできず、洗濯物を預けて洗濯してもらうこともできませんでした。

10/10 Excellent

Mohamed

Stayed 1 night in May 2023

6/10 Okay

Shinji

Stayed 3 nights in Apr 2023

4/10 Poor

Anika

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wenn man Wert auf Sauberkeit legt, ist das Hotel absolut falsch. Als wir eingecheckt haben war der erste Schock, dass die Rezeption mitten in einem Restaurant ist und der Zugang per Aufzug nur über das danebenliegende Hotel möglich ist. Wo man dann übers Dach in das Hotel gelangt (das Dach wurde als Speermüllablage genutzt) Als wir dann nach dieser Abenteuerwanderung im Zimmer angekommen sind.. Katastrophe!!! Das Zimmer war nicht aufgeräumt, nur die Betten waren gerichtet (wahrscheinlich nichtmal Frisch bezogen) überall lagen Haare rum, Sand, benutzte Wattestäbchen, leere Bierdosen.. vom Badezimmer will ich garnicht anfangen. Das Waschbecken war voll mit getrockneter Zahnpasta und Popeln! Der Staubschicht nach zu Urteilen waren die letzten Bewohner vor einigen Monaten dort. Das einzige gute ist die Lage. Da man schnell überall hinkommt, aber für diesen Preis und die Umstände der Unterkunft absolut überteuert.
Stayed 7 nights in Feb 2023

6/10 Okay

Andreas

Liked: Cleanliness
Stayed 5 nights in Nov 2022
Response from RESERVATION TEAM on 8 Dec 2022
THANK YOU SO MUCH FOR TAKING OUT TIME FOR YOUR FEEDBACK

10/10 Excellent

UEMURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Reservation Team on 8 Dec 2022
Thank you so much for taking out time and sending a feedback we are glad you had a great stay at Island Patong. We hope to see u again in the future .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
La struttura è in un ottima posizione, si attraversa la strada è sei in spiaggia. L’unica cosa che ho trovato scomoda sono le scale strette per arrivare alla reception, poi ancora scale per arrivare in camera. La colazione devi farla in un ristorante vicino, sconsiglio vivamente di andarci. Comunque per. Il prezzo pagato non è malvagio.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel , very good location and excellent staff very helpful ! Very cheap price for patong beach ! Thanks
Stayed 7 nights in Nov 2019