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Reviews of Diamond Beach Hotel

2.5 out of 5
Diamond Beach Hotel
499 Beach Road, Pattaya, Chonburi

Reviews

5.8
Rating 10 - Excellent. 4 out of 39 reviews" "
Rating 8 - Good. 6 out of 39 reviews" "
Rating 6 - Okay. 19 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 7 out of 39 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for.
Nice location and comfortable. The staff were helpful when i needed them to be.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
This is a very old hotel that will do well if some renovation is done as its very convenient and right in the heart of entertainment and amenties.
Stayed 5 nights in Jan 2020

2/10 Terrible

Francis S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not comfortable with overall . No hot water for the shower. Run down hotel. Not much choices from breakfast menu..
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2018

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond Beach Club was Terrible
This hotel was disgusting. My friends checked in before me and when I went to their room, I decided to give it a shot and try to check-in. They did not allow me too check-in and I am glad they didn't. Whatever was described or shown in their photos are a deception. I honestly feel staying their was a hazard to my health. The elevator was run down and broken, there was mold in the rooms, cockroaches under garbage bins, and floors with yellow tiles which wreaked of urine. I can continue but this sums it up. I would like a refund for this hotel as I was forced to find accommodations elsewhere. -Ian

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I just want to say, it’s the worst hotel I’ve stood at in all 37 trips I’ve taken. The room reaked like a corner where most people pee at when they can’t find a bathroom. Fanning myself was more effective than the AC. And waterbugs and reptiles every where. The guy came back and sprayed the room after I asked to change rooms. I had to beg to move to another room and it was in the same condition. Never again.
Stayed 2 nights in Apr 2018

2/10 Terrible

Rob , USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We ran - Dirty, Roaches, Pee stain, mold
We were a group of 7, everyone booked their individual room. I did not recognize any of the advertised pictures at first, then realized, those were either take. 10 years ago or were photoshopped. Unbelievable how let down and dirty that hote was. We checked in and got rooms almost next to each other, it was hot everywhere, no venting or air conditioning in the central part of the hotel. One of us had to switch rooms I scantly due to yellow (most likely pee) stain on the bathroom tiles. It literally smelled like Train Station bathroom in there. In his next too. He was welcomed by a pair of cockroaches running over his bed. My room was very old furnished, hot and sticky and the air conditioning unit tooonforever to cool the rooms down. I just briefly went into the bathroom to wash my hands and noticed a tile missing in the wall from where water was dripping out and fell to the floor. There was a open pipe catching the water running down, “gross” I thought and moved on. After returning later to the hotel after getting food, one of my friends mentioned he is scared to take a shower, saying he wouldn’t step a foot in that shower. I was curious and checked mine...I almost threw up. Not even in sandals would I step in there to take a shower. And that was after a day of travel in 94 degree humidity. I called the action to switch hotels I Stanton, which all of us did. We left. This is a place seemed like its glory days were a long time ago and no investments for years
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to modern but still a good place to stay good location for the beach and nightlife
Stayed 7 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2017

4/10 Poor

Doug, Hamilton, Canada

Disliked: Staff & service, property conditions & facilities
More bad than good
I would not recommend this hotel. It had its day - it is old and run down now. No safes in the rooms. Pool was closed. Musty smell in the building. Room airco took a long time to cool things down. Wi fi was NOT in the rooms, only in the lobby. Staff accused me of taking a whiskey bottle when I don't drink whiskey. Amazing - they couldn't produce the bottle either. They need to take a deposit upfront and take the 'crap' out of the rooms (chips, cookies, etc...) instead of trying to sell it and make a profit. I paid for the water I used. I travel a lot and this was one of the worst places that I have stayed at - very old and outdated.

2/10 Terrible

Rz, WA

Disliked: Property conditions & facilities, room comfort
Near walking street
Outdated hotel. The online photos do not match the hotel.

6/10 Okay

AB, Australia

Liked: Cleanliness

4/10 Poor

KENJI, US

Disliked: Staff & service, property conditions & facilities
Terrible Management
Without breakfast in spite of writing "Diamond hotel breakfast" on the title of expedia. The more, they couldn't check the record which I booked on the web. When I checked out , they asked for the accommodation fee. It took for 30 minutes for them to understand.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

abdulla, Dubai, U A E

Liked: Staff & service
I found cleaneliness of toilet was very poor.
Hotel management has to improve the cleaneliness of the toilet which we found beyond the mark!!

8/10 Good

loz, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to walking st but very quiet
Stayed here a few times and will go back, she is passed her former glory but you don't pay Hilton prices

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Handy to Walking Street
I was happy to stay at Diamond Beach, and have no complaints . But it is clearly an aging building ,so you cant expect too much . Some of the facilities are no longer available. It is good value for money however, some other hotels, in the same area, would have cost a lot more.

6/10 Okay

JJ, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Right in Walking Street
For Walking Street lovers

2/10 Terrible

Kam, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
So horrific I made an excuse and checked out early
Positive Friendly staff. Negative I booked the suite expecting a high floor but mine was on the 3rd floor. Inside the room it just felt wrong. From the stench of mould to lying down and having my feet eaten my bed bugs. Also a mysterious room off my suite with just a latch. I opened this and a pitch black room (my imagination said something was breathing in the dark - a gimp?) I checked out early flushing good money down the toilet to find somewhere else.

6/10 Okay

Tommie L, Southere California

Disliked: Property conditions & facilities, room comfort
Located in the heart of it all!!
Excellent location, right in the heart of it all! Rooms were clean, breakfast was nice and they didn't try to nickel & dime you to death...

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location but outdated
Wi fi isn't free and only works intermtently in the lobby. Forget about trying to get wifi in your room. The rooms are outdated and marginally acceptable in most respects. The phone can not be used for anything but to call the front desk. On the positive side the staff is friendly and tries hard to work around the limitations of the old building to satisfy you. Also the location can not be beat if your goal is to enjoy the walking street experience.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good for guy's
An oasis in a red light dream. Over 10 gogo bars within 20 meters. Hotel amazingly quiet with friendly staff. However the decor is getting dated and tired, needs a bit of love and attention.

10/10 Excellent

Vik, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach and nightlife
You are going to enjoy your stay here if you are not looking for any decent family vacation. Hotel is located in mid of night life so many bars and busy street life in the evening. You can enjoy the beach in the morning. Staff are friendly overall experience is good.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
well cleaned hotel
It was a bit old but well cleaned. Reception person were so kind and happy. I'd like to stay again if I could have next chance to visit Pataya.
Reception
Stayed 1 night in Feb 2020

6/10 Okay

Nikki-Papa, On the earth

Travelled with group
The cleanliness of the room is good for the price.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
エレベーター故障で9階までとなりの棟から上がり移動して7階の部屋に行く事になったのですが謝罪も無く説明しただけでした。
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
ウォーキングストリートに近いホテル
このホテルはウォーキングストリートにも近いが、セカンドロードにも近く、色々な楽しみ方、食事のバリエーションが楽しめる。スタッフは英語が堪能で手続きに不自由はない。部屋にはバスタブが付いているが、配管は古さが目立つ。しかし、ベッドメイクはきちんとしており、簡単な朝食も付いていて価格はリーズナブルといえる。客は欧米の男性が多く、ファミリー向きではない。ホテル前は、夜はバイクの駐車場になり騒々しいが、部屋は意外と静かでゆっくり寝ることができる。
Stayed 2 nights in Dec 2018

10/10 Excellent

Keiichiro

Liked: Cleanliness, staff & service, room comfort
リゾート感を求めず清潔癖が無い人なら、絶対おススメ
かの国からの客が居ない。パタヤでこの環境はかなりポイント高いです。
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

secky, バンコク

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ロケーションは良し
ウォーキングストリートまで徒歩2分。 価格と立地だけで選びました。 老朽化が進み、シャワーは最初の1分は真っ赤な錆びた水が出てきました。 しかしながら、チェックインも遅く、翌日早朝から釣りに行くので、問題なく泊まれました。
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
普通の安価ホテルです。掃除は行き届いています。アメニティーはありません。 フロントスタッフの英語力は問題ありません。夜はウオーキングストリートの騒音が聞こえますが、仕方ないと思います。
Stayed 1 night in Feb 2018

8/10 Good

Panagiota

Liked: Cleanliness, staff & service, room comfort
Αρκετά καλο.
Παλιό αλλά αρκετά καλό εάν έκαναν συντήρηση στα έπιπλα και βάψιμο των τοίχων θα ηταν πολυ καλο.Ειναι στο κέντρο όλων των δραστηριοτήτων,ήσυχα, άνετο,καθαρό,καλο πρωινό,μόλις πηγα το πρωι 08:30 μου έδωσαν το δωματιο,εξυπηρετικο προσωπικό,η κυρια και το αγόρι στο πρωινό καταπληκτικοί και ο κύριος που με πήγε στο δωματιο εξυπηρετικός και χαρούμενος.Θελω να ξαναέρθω.
Stayed 2 nights in Jan 2018

6/10 Okay

torstein

Disliked: Property conditions & facilities
Centralt men slitet
Nära Walkingstreet.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
便利な場所
立地条件は、素晴らしい

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
水周りだけが問題
夜遊びには最適な場所。その割にはうるさくもなく、部屋は古いが、広くバスタブもあり、お湯も問題なし、簡単な朝食もついてこの値段ならかなりお得。問題は水が濁っていて臭いがするので水周りから嫌な臭いがする点だけかな。ゴキは2ひき出現したが極小なので問題なし。

6/10 Okay

Kjell, Torshälla Sverige

Liked: Cleanliness
bra läge om man tycker om nattliv
hotellet har ett bra läge om man vill ha nära till både Walking street och havet rent o välstädat men problem med toaletten som spolar dåligt i övrigt helt o.k prisvärt

10/10 Excellent

Joel, Parainen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend !!
Very helpful staff only wish for that the roof-terrace would have been open longer. Nice inside pool and great breakfast

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Skod skod skod......
Har aldrig prøvet noget så elendigt... Vil ikke engang uddybe det! Alt var mega ringe