On the beach, sun-loungers, beach umbrellas, beach towels
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Reviews of Serene Sands Health Resort

3 out of 5
Serene Sands Health Resort
157/1 Moo. 2, Soi Banglamung 12, Bang Lamung, Chonburi

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 70 reviews" "
Rating 8 - Good. 21 out of 70 reviews" "
Rating 6 - Okay. 9 out of 70 reviews" "
Rating 4 - Poor. 6 out of 70 reviews" "
Rating 2 - Terrible. 2 out of 70 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Little Hidden Gem - perfect for Wonderfruit
The place is a Gem, it is new, quiet, by the water and really comfortable. Super good price for value as well. The staff was super friendly and helpful (we spoke thai to them). Only the manager spoke English. She was helpful when she was around and went the extra mile on things and made sure we were comfortable and provided for. We had a really really relaxing stay, were driven to Wonderfruit by their car service which was also really good value for service. The only comment I have to give it 5 stars is that the manager could have been friendlier, nicer and as smile-y as the rest of the staff.
Stayed 3 nights in Dec 2019

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint little comfortable place to stay.
I kind of had my doubts when first drying up to hotel, but this turned out to be a really nice place to stay. They are doing a lot of work around the place and the people are great. Pang is the manager and she will do anything to make sure your stay comfortable. After we finish with our house sit here we are going back for a few days before we have to leave. Don’t let the low price scare you off which I do sometimes. I am really glad I picked this place to stay cause it is quieter than being right in middle of all the tourist areas. There are still places to get out and go to like restaurants and malls.
Stayed 2 nights in Jun 2019

10/10 Excellent

Jace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“A Great Hidden Gem”
A quite place to stay, the rooms was spacious and super clean, the salt water pool was amazing in general the resort is very well maintained. The only downside is there’s not a big selection of food venues within walking distance, a car or scooter are required if you want the freedom to come and go! Definitely would stay here again if in the area.
Stayed 4 nights in Feb 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect way to finish a holiday
Perfect way to finish off our holiday. The staff couldn't do enough for you, the rooms were clean and the bed very comfortable. The breakfast was nice and if not enough ask for more. The hotel is little bit out of the way, so a car is advisable (only£100 a wk) and will save money on excursions, just drive in at an angle so you don't hit the bottom of the car on the steap entrance. The pool was perfect and looking at the sea. There is a beach, but only small. Overall highly recommend this lovely hotel and would stay again.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Its good for those who gone there for meditation
Its faar from city...stay dogs dangerous.. so cant walk at night, even day as well. Transportation pathetic to find.

8/10 Good

kevin, auckland

Liked: Cleanliness, staff & service, room comfort
friendly staff.
very good place to stay, a little far from pattaya, but it is fine, need a taxi. have a good swimming pool.
Stayed 1 night in Feb 2018

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil, relaxing
Stayed here a few times for its relaxing laid back atmosphere, wonderful pool area, sunsets, clean and homely.
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveller

Fare from everything
bugs and mosquitos are indoors outdoor, beach close but really not suitable for swimming, you have to pay addtion fees for activities such visiting islands due to hotel is faraway, breakfast is below the average, same rooms faces car park. If you like me hate bugs and mosquitoes definitely this hotel is not for you.

10/10 Excellent

Jackson, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed some time away from the noise and commotion of the big cities and this was the perfect spot.

8/10 Good

ady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good manager
Didn't like packs if dogs roaming down dark lanes to hotel

6/10 Okay

Terry, Canada/Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I recommend not using hotels . Com
Great seafood restaurant about 400 m up the beach towards BKK. Not much else around for restaurants - so better have wheels. Standard room has view of parking lot so upgraded to a deluxe room with court yard view

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff where very helpful Scotish Jim was a star
Far away from pattaya But staff are helpful with a gourgous pool on top of the beach

8/10 Good

Jack, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
serene
A beautiful sunset sitting in the jacuzzi was the highlight.

10/10 Excellent

Willi D.

Liked: Cleanliness, staff & service, room comfort
Hidden gem
Cute hotel. It's like a stay at a Bed and Breakfast in the states. Very cozy, feels like a home rather than a hotel. Will definitely stay again.

10/10 Excellent

Bob, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel close to Pattaya
I enjoyed a superb few days in a garden deluxe room of this immaculately maintained and tranquil boutique hotel. It is far enough outside Pattaya (15 mins) to avoid the crush of tourists, but close enough to be fully accessible to all of its delights. Very large bedroom and bathroom with masses of wardrobe hanging space and drawers. Staff very friendly and accommodating.

8/10 Good

Stephen, Thailand

Liked: Cleanliness, staff & service
Facilities: Modest; Value: Inexpensive; Service: Professional; Cleanliness: Spotless;

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good for relaxation
Upgraded to deluxe room with some extra charge. Room is larger and with a better view. The pool is nice. The place does not have many parking spots. The hotel is quite serene because it's away from pattaya city . Satellite TV should be upgraded. Most channels available are basic channels. Wi-Fi in the room is fast.

2/10 Terrible

gazza, united kingdom

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Never again
When on arrival no one at reception then young girl ask my passport to scan she scanned my old visa not my passport photo obvious she has never checked no one in .i had 30kg suitcase and she point upstairs to my room I say where the lift obvious no lift and no staff to help .the room was clean and air con was ok there is a little patch of beach but can not use its dirty and to small the swimming pool is nice the breakfast is plain and simple the tv in the room as no english channels or movies there was a bar but I never saw it open .the food stops at 8pm and no one will deliver to this area and there is no shops around would never use here again I said hello to the owner 2times and he just ignored me very arrogant never again

10/10 Excellent

Sammy beezy

Liked: Cleanliness, staff & service, room comfort
Great place with wonderful staff grounds and private beach
We arrived and were welcome by a clean warm staff that were eager to help. Clean bright rooms with patios and family owned. Would definitely stay again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and Pleasant
Peaceful and pleasant stay. very very nice staff. Far from north Pattaya. Nice garden, very nice swimming pool. If not interested in sightseeing, it is the best place to stay. Very close to Highway but Little difficult to find but i am sure you won't get better hotel in this part of Pattaya. Call hotel before reaching Pattaya so it will be easy for you to find it. Overall I just loved the stay in this Hotel. If I ever visit Pattaya again i would love to stay here again. Thanks to Hotels.com and Serene Sand for perfect getaway............

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and a pleasant surprise
The Hotel is away from the melee of central Patayya and offers relaxing surroundings with pleasant, helpful staff. As with much of that part of Thailand, the surrounding area is somewhat untidy,which makes finding this little gem even more of a surprise. Anyone wishing to visit Patayya can use the hotel's own shuttle service or take a taxi. If we return to the area again we will definitely book Serene Sands again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well named Hotel
staff very helpfull nothing too much trouble good shuttle service into town dat and night , Ross and Jim great hosts

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isolated hotel
I have several issues with this hotel, but mostly I blame myself for not understanding exactly where it was located. This is a 15 minute drive from Pattaya. Although the hotel is located on the water, there is no beach. There was very little sand and the amount of trash washed up prevented any possibility of swimming in the ocean. The bathroom for our room was in the hallway and to be shared with the next room -- however no one was placed in that room because this was the "family section" of the hotel. The breakfast was ok, at best, but my experience has been that this is related to hotel size. This is a very small hotel. In all fairness, the pool and gardens were very nice and there was a pool/snooker table outside. So, if you want to read and swim in the pool and not go anywhere maybe this is okay, but for what I paid I think I had different expectations. This was a busy weekend for Pattaya and I think I need to spend more on the room if I'm going back to Pattaya.

8/10 Good

tom great guy

Liked: Cleanliness, staff & service, room comfort
great for romantic stay
large bed, nice balcony. shower had low pressure. great pool with jaccuzzi.

10/10 Excellent

Pat1, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest and dishonest reviews.
Often the hotel ratings I read are critical, nit-picking, fault-finding and therefore negative. Often I have found that they are in fact at the opposite end of the reality of the experience. Therefore, when I initially read the comments on Serene Sands which were very positive, I worried that they might in reality be the opposite of that. I am glad that I chose Serene Sands. The reviews were true and accurate. It was a peaceful, relaxing home for 5 days with fabulous, friendly and caring service, good food and just a short hop into the bright lights of town always available.
Serene
View from pool area

10/10 Excellent

Carole, Leicester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay at Serene Sands Health Resort
Serene is absolutely what this hotel is. Staff are extremely helpful, kind and friendly. Nothing is too much trouble for any of them. Take the time to speak to all of the female staff, their English is limited, but great. There are two Scottish guys (Brian and Jimmy) that own the Hotel, and they're around most of the time, should you require local information. The hotel offers peace and tranquility, with a lovely pool area over looking the sea. The beach is by no means the best, however the views are beautiful. Watching fishermen/women with nets catching the catch of the day. To the side of the pool is a well equipt gym and massage therapy room. To the rear of the pool are two jaccuzi and a snooker table set in a lovely garden area. Breakfast is fruit, toast, fried/scrambled eggs, sausage, hash browns, bacon, fruit juice, tea and coffee. The meals off the menu during the day/evening are exceptional. If you hot, ask for the yellow curry, to die for. If you prefer the night life to be load and boozy, you will need to go into Pattaya it self, as the hotel is actually in Long Pot, Bang Lamung, which is not too far by taxi. The hotel do supply a free shuttle service several times a day. If you don't want to go at the set shuttle times, the staff will organise a car for you at a very small price. When you arrive at the airport don't pay anymore than 1800 baht. It's best to go outside the airport for the taxi. Overall a fantastic stay at Serene sands health resort.

4/10 Poor

David, Sheffield, UK

Liked: Cleanliness
Disliked: Staff & service
Rules Rules Dogs Dogs
I almost always write good reviews. This could be a nice hotel.. and some guests we seen seemed happy enough. But we were treated badly. The hotel room is full of signs with rules. Always a bad sign and not comforting. You will be fined for leaving the A/C on. No smoking (fair enough) but a huge sign?? No outside food or drinks allowed in the room. A sure sign that the food provided will be over-priced and poor. And it was. Extra charges for everything. BBQ - you have to hire. Steam room extra. Only the internet is free and this was feindishly complex. Outside of the hotel at night is just dingy lanes with yapping dogs. Nowhere to go at all. The location although by the sea is not near anything remotely nice. Unless you have a car you are at the hotels mercy. Honestly in this part of Thailand you can pay half as much for twice the value. Sorry to say. We was happy we booked just the one night. Would have stayed the week if it had been OK, but checked out PDQ.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
If you are looking for relaxation
If you are looking for relaxation in pleasant and peaceful surroundings Serene Sands is the place, child friendly as well. Although some distance from Pattaya central the Resort provides transportation at a reasonable cost with a freeTuktuk to the local business area. The variety and quality of meals excellent, prices good. Staff could not be any more obliging or helpful. I highly recommend Serene Sands and will certainly use again.

10/10 Excellent

Dan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, peaceful, quality friendly service, good
Serene Sands is a great resort for those seeking peace and relaxation, while at the same time having access to all the action Pattaya has to offer, via a short free shuttle run into town. The resort is well maintained and the gardens well groomed. There are many places to unwind, including the swimming pool, the 1 meter away beach, the steam room, gym, massage room, or the good quality homely rooms. Staff are friendly and responsive to every request. They even organised all our sightseeing and adventure trips and took us out to Pattaya city one night. Good time! The resort boasts all ammenities expected of a 3 star hotel and provides good value-for-money accommodation. The free tai chi lessons conducted by martial arts master Jim McCord were a bonus, and the food served at the restaurant was good. The best thing I liked, though, was how friendly the staff, especially the Scottish owners, were and how easy it was to feel at home. A+++

10/10 Excellent

Leonora, Muscat, Oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Very friendly and welcoming staff who address you by name. Beautiful garden and fantastic pool by the beach. Hotel is located in a quiet Thai neighbourhood with plenty of lush vegetation around it. Great place for kids - lots to keep them entertained like Wii, pool table, games and books. Plenty of opportunity to socialise with other guests if you wish to. Big rooms, nice and quiet. A peaceful, relaxing retreat about 10km away from the hustle and bustle of Pattaya. So nice you don't really want to leave the hotel. Complimentary shuttle can take you into North Pattaya in the morning and pick up again in the afternoon. Real family atmosphere, warm, inviting, great hospitality. Lovely place to stay.

8/10 Good

Sopa

Liked: Cleanliness, staff & service
Hotel is good but not in center
Hotel is good but not in center of pattaya. It is nice for family vacation who prefer some place private and very calm.

8/10 Good

Anonymous

Liked: Cleanliness
Area surrounding resort is not
Area surrounding resort is not too appealing but once you enter the resort you are pleasantly surprised, gardens are very well laid out and rooms are furnished to a high level. Resort should of offered a two way service in and out of town as it is a fair distance and taxi fares can become expensive if fequently used

6/10 Okay

oceanquest

Liked: Cleanliness, staff & service, room comfort
nice staff... but too far away
hotel staff was friendly and accomodating, but if someone wants to visit the city, this is not the hotel to stay. The hotel transporttion is sporatic and only during certain hours. A taxi is necessary for most trips to the city, which is quite far away.

6/10 Okay

KENJI

Stayed 1 night in Jan 2023

2/10 Terrible

Kim

Stayed 1 night in Dec 2021

8/10 Good

Malee

Stayed 2 nights in Dec 2021

10/10 Excellent

PHARKPOOM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ได้อัพเกรดห้องพัก เงียบสงบ เหมาะแก่การพักผ่อน แต่ห้องพรีเมี่ยมไม่มีเครื่องทำน้ำอุ่น
Stayed 1 night in Dec 2018

8/10 Good

aaaaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เป็นส่วนตัวดี
ชอบคะเงียบสงบเป็นกันเองดีมากคะ

8/10 Good

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene sand health resort
Jättefint och lugnt hotell! Passade oss perfekt med en grabb på två år! Var bara där i två dagar efter en flygresa på 10h
Stayed 2 nights in Feb 2018

8/10 Good

Chonlachai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

G, Mikkeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loistava hotelli
Erinomainen uima-allas, jacuzzi on huippujuttu, henkilökunta oli erittäin mukavaa ja ystävällistä. Ainoa miinuspuoli oli se, että hotelli oli aika kaukana kaupungista, mutta ilmainen bussi kulki 2 kertaa päivässä

8/10 Good

Roger lindström, bra för min del jag körde bil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tittade inne i pattaya
helt okej men dom var lite dåliga på engelskan

6/10 Okay

Claudio, Bangkok

Liked: Cleanliness, staff & service, room comfort
Endroit calme et reposant
Très bon accueil malgré l'heure tardive de notre arrivée. Nous avons même pu diner sur place alors que nous étions en-dehors des heures de repas. Le manager s'est très bien occupé de nous. Nous avons pu disposer de la navette gratuite pour nous faire déposer où cela nous semblait bon, à condition de respecter les horaires. L'hôtel est très agréable. On est au calme et le jardin est très bien entretenu. La piscine est bien située, spacieuse, mais la moitié des transats était défectueuse. La plage ne méritait pas le détour. Seul bémol dans la salle de bain : la douche sans cabine. On met de l'eau partout et çà n'est pas vraiment agréable.

8/10 Good

Magnus, Tierp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation
Ett bra hotell med bra frukost, fin pool och i ett lugnt område lagom långt från Pattayas stökiga nattliv.

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
บรรยากาศดีแต่ต้องอาศัยโชค
เป็นที่พัก 2 ชั้น ตั้งอยู่ที่สงบเงียบติดทะเลห่างจากตัวเมืองพัทยา เสียดายที่คราวนี้มีผู้พักห้องอื่นเป็นเด็ก การนอนเตียงอาบแดดข้างสระน้ำและการมองไปในทะเลจึงไม่เกิดขึ้นเพราะความเงียบสงบไม่มี ห้องพักไม่เล็กไป มีตู้เก็บของเพียงพอ มีเก้าอี้นั่ง มีระเบียงไม่เล็กนัก (ห้อง deluxe ชั้น 2) ห้องน้ำไม่มีอ่างอาบน้ำ (พนักงานบอกว่าชั้น 1 มี แต่ห้องชั้น 1 เต็ม) ระเบียงนี่ลมดี บรรยากาศดีจนกระทั่งห้องพักอื่นมานั่งสูบบุหรี่ให้เสียบรรยากาศ ห้องพักมีกลิ่นอับโดยเฉพาะห้องน้ำมีกลิ่นอับมาก เฟอร์นิเจอร์ที่บุผ้า มีคราบสกปรก รวมทั้งผ้าม่าน ควรทำความสะอาดหรือบุผ้าใหม่ให้รู้สึกสะอาดกว่านี้ พนักงานอัธยาสัยดี แต่ไม่ค่อยอยู่รับโทรศัพท์ บ่อยครั้งที่ต้องการความช่วยเหลือแล้วต้องเดินลงไปที่ล็อบบี้เอง ตอนเข้าพักมีท่อแตกน้ำดำสกปรกอยู่พักใหญ่ แต่ไม่มีใครทราบ ไม่มีใครรีบแก้ไข พอแจ้งจึงทราบว่ามีการขุดท่อนอกที่พัก แล้วท่อแตก ส่วนตัวรู้สึกว่าพนักงานไม่ค่อยมืออาชีพ เช่น กวาดพื้นทั้งๆ ที่แขกเริ่มมานั่งทานอาหารเช้า รู้สึกว่าฝุ่นกับอาหารเช้าไม่ใช่สิ่งที่ควรไปด้วยกัน สิ่งอำนวยความสะดวกในห้องพักก็ไม่ครบก่อนเข้าพัก เช่นไม่มีผ้าขนหนูผืนเล็ก ไม่มีแก้วในห้องน้ำ ไม่มีชุดแก้วชากาแฟ ทั้งๆ ที่มีกาต้มน้ำ ไม่มีทิชชู่ในห้องนอน สำหรับอาหารเช้ามี ขนมปัง แฮม ไข่ดาว ไส้กรอก ซีรีล สลัด ข้าวต้ม ผลไม้ ชา กาแฟ น้ำผลไม้ พอทาน แต่ไม่หลากหลาย

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das hotell ist schon ok aber der strand ist unbrauchbahr vorallemdingen das thai essen im hotel finde ich etwas zu teuer und in der umgebung ist leider nichts!!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice and friedly staff, but the Hotel is located quite far away from Pattaya (taxi costs bht 300)