Outdoor pool

Reviews of Bayad Ubud Bali Villa

4 out of 5
Bayad Ubud Bali Villa
Jalan Raya Payangan, Ubud, Payangan, Bali

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 174 reviews" "
Rating 8 - Good. 60 out of 174 reviews" "
Rating 6 - Okay. 28 out of 174 reviews" "
Rating 4 - Poor. 9 out of 174 reviews" "
Rating 2 - Terrible. 14 out of 174 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

4.2/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

George

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This villa doesn’t exist
Stayed 2 nights in Jul 2023

4/10 Poor

Luis

Travelled with family
Stayed 3 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Villa was okie. It was a bit dark and a little creepy. They didn't provide us towels.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Bad smell when arrived in swimming pool area..door not opening and closing properly..baths were dirty..kitchen and fridge were not clean..seating cushions stained..busy street with no where to walk...communication was 0 before we arrived..
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Far away location with limited amenities, food and choices. Hard to book taxi and local transport by the villa was unreasonably expensive
Stayed 4 nights in Aug 2019

2/10 Terrible

Patricia, Manila

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing, i will never this villa again...............
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pěkný komplex, docela plesnivý pokoj, krásný personál, problémy s odpadem.
Stayed 5 nights in May 2019

8/10 Good

MrsC

Travelled with partner
Liked: Cleanliness
I loved the concept of the outdoor bathroom. The only downside is the bugs when you’re showering or using the restroom (geckos and ants are everywhere in Bali but it wasn’t a big deal). Don’t expect it to be white glove clean either. Make sure you select the option that includes breakfast because it’s really no where close by to eat (next town is Ubud which is approximately 10-15 mins away and where we spent most of our time when not going the typical tourist stuff). You can have groceries delivered to your villa upon request. If you have leftovers just keep in mind that there isn’t a microwave in the villa. The staff was friendly and helpful!
Stayed 6 nights in Mar 2019

8/10 Good

Carina, Singapore

Liked: Cleanliness
The room was spacious and ambience was quiet.. was a good retreat.. however, there was minimal choices for breakfast and look for.a minimart around premises is pretty far.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff were rude, not even a simple greeting from them instead they would talk in the other room and laugh at my husband and I The villa was disgusting, room servicing was never done until we pretty much had to beg them to do our bed and clean the floors as they were covered in BUGS! No breakfast included so when it was silent day in Bali we would of pretty much starved to death thank god we left. Not close to anything Long drive to wherever we wanted to go Left 2 nights later and stayed in a better Villa in Seminyak As we packed and left they didn’t even care or ask why we were leaving the way we did, will never recommend this Crap property to anymore, save ur money and save the headache.
Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
freindly staff
great staff comfortable bed pool was a bit cold food was average location a bit remote couldn't walk to restaurant or for shopping
Stayed 14 nights in Jan 2019

8/10 Good

Lydon, Malaysia

Liked: Staff & service, room comfort
Pros - Quiet location. Relaxing. - Spacious rooms and nice swimming pool. - Friendly and helpful staff. Communicates well in English. - Wide selection of order-in food. - Traditional decor and beautiful landscape surrounding property. Cons - Nothing open nearby after 9pm. Need to travel approx 20 minutes to nearby town. - Room had cobwebs. Needs cleaning. - Low water pressure in toilet. Sometimes without water / murky water - Attractions are at least 30 minutes to an hour drive away. Longer depending on traffic.
Stayed 3 nights in Sep 2018

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2018
Response from Dewa on 27 Jul 2018
Thanks Melissa for your kind review. And thanks to trust us as your host in Bali. We wish we can meet and serve you again for your next visit to Bali. Love and Regards from Bayad Staff and Management, DEWA

8/10 Good

Darren, Singapore

Disliked: Cleanliness
Has a lot of potential
The property needs a lot of maintenance. Service staff are very nice and helpful but they do need some training. Overall we were ok but probably not pay a visit anytime soon until they sort their stuff out.
Stayed 3 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Comfortable bed. Lots of ants. Location not convenient, have to take taxi or shuttle into town can not walk.
Stayed 7 nights in May 2018

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Any help you need the manager will arrange for you
It was beautiful. Clean. The manager is an amazing host.
Stayed 2 nights in Mar 2018
Response from gede on 23 Mar 2018
Thank you very much for your feedback, we are really happy to have customers like you. hopefully we can meet again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Beautiful
Had a very good stay here. Excellent staff. I will recommend friends
Stayed 4 nights in Dec 2017
Response from Gede on 21 Jan 2018
Thank you very much for your feed back, we are really appreciated. we work hard to make you happy during your stay at our property..

4/10 Poor

assym jones, relatively good location

Disliked: Cleanliness, property conditions & facilities, room comfort
desperately in need of renovation
The positives: big room big bed friendly bellboys The negatives: dinghy sheets dirty curtains peeling paint in bedroom No hot water in shower poor water pressure unclean bath tub poor bedroom lighting
Stayed 4 nights in Nov 2017
sorry for any inconvenience you feel during your stay in our villa, the feedback you give us is very helpful. we will work harder to be able to provide better.

8/10 Good

lesley, Darwin Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little oasis
Beautiful oasis away from the hustle and bustle. Relaxing, friendly staff lovely ambience. The indoor outdoor bathroom is magnificent!! Private pool is to die for. Friendly responsive staff.
Stayed 2 nights in Oct 2017
Response from Gede on 9 Nov 2017
Thank you for the feedback you gave us, we are very happy.

10/10 Excellent

beth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and comfortable hotel out of Ubud central
We loved it here. Our room was in a courtyard villa shared with another room and we shared our private villa pool. The rooms were so comfortable the sliding window to the outside bathroom and shower was lovely with the plants and fresh air. It was quiet, peaceful and clean. Foxtel, free tea and coffee. The staff were sweet and kind and helpful. The hotel manager was great and so accommodating. There was so many wonderful things about this place i could go on. The shared hotel pool was also nice and the breakfasts both continenal and indonesian are simple but nice. We stayed 3 nights in Ubud at this hotel was a perfect amount of time. You will not be disappointed if you stay here. Many thanks
Stayed 3 nights in Sep 2017
Response from Gede on 26 Sept 2017
Thank you very much for your feed back, we are really apreciate, We are really happy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in Ubud with a great value. Great staff and cozy place to relax during vacation.
Stayed 2 nights in Sep 2017
Response from Gede on 22 Sept 2017
Thank you very much for your staying with us. we really appreciated with your feedback

2/10 Terrible

May, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disasterous Hotel, Avoid, Avoid, Avoid
This villa is no where near Ubud or any kind of civilisation. If that wasn't bad enough the villas are filthy, please see pictures attached. We checked out straight away, and was met by a very angry and rude owner/manager, who was aggressive and raised his hands in our faces! Problems then had to be dealt with by Expedia themselves, and the owner was rude to the Expedia Representative. He should not be running a hotel or working in hospitality. I feel so sorry for the young staff member working there who couldn't apologise enough to us for what was happening.
Stayed 5 nights in Aug 2017
Response from kadek on 3 Sept 2017
we are very appreciative and grateful to all the incoming reviews about our villa, and we also need to straighten out the excessive review that goes. we received photos you uploaded in your review, not that we let our wall be like that, only situations and conditions that have not allowed, because our occupancy rate from July to September 2017 is very solid. and because of our awareness of such walls, though only a few walls. the price of our room we have adjusted, our room price is very low compared with other villas in the area around us. our cheap room rates have been adjusted also with our location which is not in central ubud. in response to reviews about our manager, apologize, we rate the overview given too much, because it is unlikely that our manager or our staff will transcend the limit as hotelier, our managers try to straighten out and provide an explanation of booking rules, booking cancellations, and the display of properties online. but because of the anger you can not control, and the high sense of ego as a guest. you do not give our managers the opportunity to provide policies that can provide comfort to both parties. nevertheless our manager has given a very pantastic policy by giving 50% penalty policy of cancellation. and actually our manager can also offer better than 50% penalty cancellation. but you will not listen to the explanation given. if we may suggest, give people the opportunity to do something good, and reduce their selfish sense of self.

6/10 Okay

sarah, adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely villas
Very secluded as it is a fair distance from main village, beautiful villas.
Stayed 4 nights in Jul 2017
Response from Gede on 3 Sept 2017
hanks to the already given rieview about our villa. we appreciate it very much and we are very grateful that you have lived in our place. our villa is small and the location is also not in central ubud, therefore the price of our room adjust to our location, hopefully you can come back again to our place.

10/10 Excellent

tim, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff and very quite location.
Our stay was outstanding, the room was brilliant with a huge comfortable bed. The staff were more than helpful and made our stay perfect.
Stayed 3 nights in Aug 2017
Response from Gede on 20 Aug 2017
Thank you very much, we are really really appreciate. we are working hard to get reviews like this.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Peaceful hotel within distance of Ubud centre
The hotel rooms were a good size and the bathroom was notably special as it is partially covered and has plants within it.
Stayed 2 nights in Jun 2017
Response from Gede on 16 Jul 2017
Thank you very much for the valuation you give to our property. We are working hard to give you satisfaction during you stay at our property. Hopefully you can share your satisfaction to your friend or your family. And hopefully you will return to our place.

6/10 Okay

Amol

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2017
Thanks you very much for your staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Mid-range villas within striking distance of Ubud.
There is much to like about the Bayad Ubud Villas, not least the beautiful pool around which they sit. Surrounded by mature, lush and very nicely maintained vegetation, the pool is a wonderful spot to relax with a book. The villa we stayed in also had its own private pool which was shady and cool. During very hot weather this would certainly be a bonus. The beds in the two rooms were excellent; large with thick, comfortable mattresses and mosquito net surrounds. On the down side, the up-keep of the villas could be a little better. For example, the bathrooms look a bit tired and lack things like the towel rails needed in this enviroment. Small details, like the missing bath plug, were also a minor frustration. The villas also sit some way out from Ubud itself. The 20 minute ride into town is fine for a while, but would become irksome after a few days, I suspect. The fact that the last free shuttle into town leaves at 4pm is also limiting - an evening service would help. Staff were all very pleasant and willing to meet requests. The laundry service was fantastic - inexpensive and fast. Breakfast served in the room each morning was lovely - though options were rather limited. The coffee could be improved...but perhaps that's Bali. Overall, you get what you pay for and Bayad Ubud Villas certainly offer very good value for money. One note for families - the two bedrooms in the Villa in which we stayed were not interconnected; you had to go outside to get from one to the other.

10/10 Excellent

pardeep

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning villa and location, friendly and helpful
The staff were friendly and helpful at all times, even in the middle of the night when we arrived. We would recommend Bayad Ubub Bali Villa to all our friends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nothing but good things about this place
Didn't really know what this place would be like but it exceeded our expectations! The whole are is beautiful with greenery, the room was lovely and much bigger than we thought it would be and the staff were quite young so easier to relate to. And as it was a bit away from ubud centre they gave free shuttles which really saved us a lot of money. Overall would definitely come back here!
Response from Gede on 24 Feb 2017
thank you for the trust you have already spent a holiday in our place, your review about our place really helped us, may God always bless you.

8/10 Good

Jes, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious Villa
We only stayed one night but wish we could have stayed more. We had the two room villa which had ample space for 3 adults and 2 children. Was only a short drive to centre of town. Staff very friendly and helpful.
Response from Gede on 24 Feb 2017
thank you for the trust you have already spent a holiday in our place, your review about our place really helped us, may God always bless you.

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a 15-20 minute taxi ride to Ubud, the heart of town, so you cannot really walk anywhere, but the hotel grounds are lovely and very relaxing - what many people look for in Bali. I stayed in the room with a private pool, which I loved.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Young couple (25yo) stayed in a private villa. First thing to note NOT EVERY villa has a private pool. Unfortunately I booked this hotel from Expedia believing we'd get our own swimming pool - only 2 villas out of the 9 have the pool and they're a lot more expensive. Distance from Ubud can get in the way - 15 minutes away. Although there is a regular free shuttle from the hotel and otherwise it is 100,000IDR by taxi. That said getting a taxi from the hotel is difficult as there isn't a taxi service in Ubud. This hotel provides a very basic menu for cheap food seemingly made from the local market. We tried it the first night, waited 1 hour and a half only to be told that they couldn't make one of the items and when the food came it was inedible. The next night we ordered the pizzas (which had to be delivered) and they were cold and not impressive. Breakfast similarly is cheap and not much on offer. The room itself was comfortable. Outside bathroom was a novelty which I enjoyed. Some of the staff do not speak English, and if they do its very basic. Which means its quite difficult to converse. Very surprising considering that nearly all the guests to this hotel will speak English. What almost got them a 1 star review though was that the staff sent a taxi that was booked for us away, giving it to another guest, resulting in us almost missing a $100 boat to Gili T after waking at 7am. Thankfully the operator held the boat for us but this caused us a huge amount of stress.

8/10 Good

Marc , SG

Liked: Staff & service
Disliked: Property conditions & facilities
Very good hotel staffs !
Quiet and peaceful stay with good hotel staffs. Love their breakfast in room services and the food taste fantastic! However they were way too much insects everywhere hahaha but I think villas are all like that.
Hotel lobby
Steps to our villa

6/10 Okay

Wei Te

Disliked: Cleanliness
Nice room, fair price, some part need to repair
The room is fine, bathtub also fine. But too many insects, also the hot water is not working for a short time in the late night. Actually bother me for taking a rest.

6/10 Okay

Kay, Canada

Disliked: Room comfort
A place I wanted to like
For travelers without small children (under 4 years) & planning to stay in Ubud, Bali for site-seeing, the villa was adequate for a few days. The complex is not stroller friendly. Entrance to villa is composed of stepping stone slabs raised above a fish pond, however it is an elegant touch to the atmosphere. The villa we stayed was beautiful & has good space, but lacks many amenities expected in a 4-start villa (ex. No hair dryer, kitchen has no hot water, no microwave; bath towels were worn & fraying). Upkeep was lacking. We had 2 full bathrooms, but only 1 was clean enough for use. The dirty bathroom had smelly urine in the toilet & stains in the tub when we checked in, but the staff quickly went to clean it when we reported it to the reception. Toilet seats were worn & tainted with paint chippings. Some pillows had a foul sweaty smell to it. Breakfast was served every morning in the villa with generous portions. Staff are all friendly. Complimentary area shuttle to Ubud city centre was fantastic & timely. Manager was easy-going & could be hired as a driver for short trips to a restaurant. They are stingy with towels. When we asked for more towels for our children, they went into our 2nd bathroom & moved towels to the main bathroom. Hot water was always in short supply so we were unable to take any baths. My suggestion to other guests is to hit the shower before 8pm & wash quickly. Overall, a visibly beautiful villa with private pool but needs proper upkeep.

8/10 Good

Graham, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
15 minutes by car from ubud.
Interesting to take a walk away from the main rd through the villages. Free shuttle to and from ubud at specific times of day ,if you are the only one/s wanting the shuttle times are flexible. Small place with nice pool ,quite limited meal selection and not a lot else within walking distance . Small supermarket down the road (indomart) While walking off the beaten track lots of locals stopped to talk thinking we were lost, all friendly people.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lovely quiet villa
Lovely stay all round, wonderful Villa with a great pool area. Enjoyed the quietness of it, outdoor bathroom was a bit of a shock as we were not expecting one, and needed some TLC but was a nice stay all up. Helpful and kind staff and the indonesian breakfast was delicious!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
small place with a comfy room
A comfy room and fresh tropical feel. That's all there is to it. Photos on the website are misleading. There is nothing in the hotel other than the room and a small pool. There is no working kitchen. If you need food they bring it over from the near by kitchen. They offer a shuttle to UBUD town. I was with wife and kids

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bing, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING PLACE WITH GREAT STAFF
Have been staying here for the 4th time now and every year I love it more, all the staff are amazing and I absolutely love the place, the breakfast was simple but very tasty, big kudos goes to the manager who helped me last year while i broke my ankle! highly recommend!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very nice place as it is quiet and safe. Its a little far from the city but they have scheduled free shuttles. The staffs are amazing, especially the manager. He will give you all the information you need.

2/10 Terrible

Helen, Oman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking customer service
I actually ended up not staying here. As a solo female travelled and my first time in Bali Prior to traveling to, I tried contacting the hotel on many occasions (email, Facebook, even got hotels.com involved-basically couldn't do a thing to help) and got no response from them. All I wanted to do was to arrange my airport pick up etc. Absolutely shocking way to treat customers - as a result I lost money on this hotel and happily booked into the Ulutwau Peak Residence. Stay well away from this hotel!

6/10 Okay

Maria, Christchurch

Liked: Cleanliness, staff & service, room comfort
Staff was nice. Location a bit far from town.

10/10 Excellent

Kate, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing getaway
This villa was a dream. Quietly tucked away from the streets and a 20 minute drive from the busy tourist area of Ubud center. The staff were friendly and helpful and took pride in their work. No task too large! It was also evident in how well maintained the facilities and room were. The shuttle made going into Ubud for the day easy, however the last pick up is at 4pm so if you want to have dinner out you will need to get a taxi home (very easy and inexpensive). They have a small menu selection at the villa if not. The manager helped organise trips and travel for me, telling me about all of the sights I must see. He was very invested in making my stay a memorable one. The villa complex is small, maybe 8-10 in total, so they pay great attention to your needs. The rooms were amazing, I had the best sleep in years. I stayed at the villa alone and felt very safe. The location is great just out of Ubud in the center of Bali making it easy to travel to every corner of the island. I wish I could have stayed longer. I had a lovely experience at Bayad Villa and would highly recommend it to anyone wanting a quiet getaway from the craziness that Bali offers.

8/10 Good

Trygve, Darwin/Henningsvær

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the outskirts of Ubud.
Nice room with a little front lawn and fish pond. Short distance to pool, which was clean and inviting. We were met by serviceminded and smiling people. Willing to help us in every way. The boss himself, Gede, arranged several trips for us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hidden oasis
Book the private villa with the private pool and extra room for your mates. Its worth every cent :)