Paynes Bay Hotel Guide - Hotels with Spa in Paynes Bay, St. James

"Good for the price"

"The staff was AMAZING at this property. Initially there were a few hiccups, which I did have to take off one star for. Initially, our room did not have elevator access, which the staff promptly addressed and fixed. Upon moving rooms, the complimentary wine and separated beds were not provided. When made aware, the staff brought the wine within the hour. Our bed however was never separated from the king to two twins which was requested before our arrival to the property, but we made do for the rest of our stay. Beyond the small mishap, the stay was flawless. All the staff were extremely friendly and helpful through our entire stay, and had a lot of helpful recommendations for off-resort activities. The buffet and restaurants were completely delicious, offering something new and wonderful each day. The beach on the resort was gorgeous day or night. In all, we were so sad to leave our little paradise for the weekend. I would recommend this location and stay again in the future!"

"The room was beautiful!! We had a corner room with two balconies, amazing views!! Breakfast was good, however the food at both restaurants for dinner was not the best. We ate out at amazing restaurants in the area, which we highly recommend. "

"We just returned from our second stay, and once again it was such a beautiful experience! From the moment we arrived, the staff made us feel like family—they are genuinely warm, welcoming, and attentive in every way. The atmosphere was so peaceful, and the beach was absolutely stunning. Our room was always kept spotless, which we truly appreciated, and made our stay even more relaxing. The food was delicious, and the drinks were just as enjoyable! A special thank you to Sherri-Anne, Alicia, Joan, Tiffany, Christopher, Tracceus, kissa (chef) , Ocean, Marina, Weston (beach) security and Shantel for making our stay so memorable. We are already looking forward to returning next year!"

"We had a wonderful time. The staff was very friendly and accommodating except for not getting our room cleaned a few days. The food was great, entertainment every night, and we loved finishing up our nights dancing at the piano bar. "

"Nice property great location and food options "

"We absolutely loved Barbados—the culture, the people, the food, the stunning beaches, and the ocean were all amazing! Unfortunately, our experience at The Crane Resort was quite disappointing. The Good: - The resort has beautiful grounds. - Most of the staff were friendly and helpful. - We stayed in a spacious private residence that offered fantastic views and a large balcony. The Bad: - The beach was unusable every day, forcing us into a cramped shuttle ride for 35 minutes to a very crowded alternative beach. While that beach had nice water and sand, it was inconvenient. - The pools were not well-maintained; the water was dirty and cloudy, and there were only 4 to 6 lounge chairs available—definitely not enough for a resort of this size. - There was no nightlife whatsoever; everything shut down by 10 PM. - Most of the restaurants were subpar. Even breakfast and lunch made Starbucks seem gourmet. Zen was decent, but our order was frequently misunderstood, making for unexpected meals, though they were fresh and tasty. - Wi-Fi was unreliable, working only about 10% of the time, and the gym was outdated and in poor condition. - We noticed stray cats roaming the grounds. - Check-in took forever, and we didn’t get our room until after 4 PM. - Management displayed a lack of care and often spoke down to guests. While we cherish our memories of Barbados, we have no intention of returning to The Crane Resort. We’d recommend exploring options on the West Coast instead."

"Beautiful ocean view. "

"Great property and professional staff. Never felt busy, never had to search for loungers. Room was perfect."