Nuwara Eliya Hotel Guide - Pedro Tea Factory hotels in Nuwara Eliya, Sri Lanka.

"From a warm welcome drink to a warm good bye and everything in between was simply fabulous. Neat, tidy, great breakfast and amazing views. "

"Staff is good they don’t have air conditioners. "

"Stunning location, rooms, facilities, food and the most friendly and helpful staff."

"The building looks lovely and the grounds are beautiful BUT the room wasn’t great , the bathroom had an old shower curtain and the shower was above the bath. The bed was uncomfortable and the room was small and dark. it was my birthday and there was no mention of this even though my husband had given advanced information. The buffet and dining room looked spectacular but the food quality wasn’t what we were expecting given the visual wow factor. My least favourite hotel whilst staying in Sri Lanka. "

"Staff was courteous. Breakfast was good. There was no hot water available until I asked them about it. Overall stay was good but I felt pretty cold in the night"

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"Clean rooms, super friendly and helpful staff"

"La chambre est très lumineuse avec de grande fenêtre et propre. Le personnel est vraiment à l'écoute de ses clients. Nous ne voulions pas sortir pour le repas du soir alors ils se sont occupés de nous faire livrer une pizza. Nous avons manger dans la belle salle à diner. Il y a aussi un très grand salon ou il fait bon lire !"

"Everything was outstanding, the staff was friendly, extremely polite and made sure everything was to our liking. We splurged in the dinner train experience. It was well worth the extra. The experience will forever be forged in our hearts and memories..if you can afford , take the time or value a different experience go for it ♥️"