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Reviews of Norfolk Hotel

2.5 out of 5
Norfolk Hotel
47 South Terrace, Fremantle, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 355 out of 677 reviews" "
Rating 8 - Good. 233 out of 677 reviews" "
Rating 6 - Okay. 54 out of 677 reviews" "
Rating 4 - Poor. 21 out of 677 reviews" "
Rating 2 - Terrible. 14 out of 677 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vedrana

Travelled with partner
Liked: Cleanliness, staff & service
Great staff and service at this old world style stay. A free drink card upon checking in and super friendly and helpful staff was what made the stay special. The room and ensuite were not luxurious but certainly clean and functional and as an overnight stay heading elsewhere it served us well. The restaurant was great and it’s easy walking to all Fremantle sights.
Stayed 1 night in May 2024

10/10 Excellent

vivienne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay - close to all the good things about Freo - clean, convenient and cared for - couldn’t fault value and a sense of appreciation for historic charm. Perfect for catching up with family in the local area.
Stayed 1 night in May 2024

10/10 Excellent

steven, Grantville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue made even greater by the amazing staff
Stayed 2 nights in May 2024

8/10 Good

DAVE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Norfolk is a heritage building with lots of character, live music and good dinning. The location is close to Freo hospital and the historic precinct, walking distance to train station makes travel from here on trains across the metro area very easy. Dave
Stayed 2 nights in Apr 2024

10/10 Excellent

ROBERT, PIARA WATERS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend Norfolk Hotel, excellent location in the heart of Fremantle, the staff were brilliant, I had a staff member ring me on the day of arrival to ask if we require parking. Overall 10 /10
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean and tidy room. Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Shadrack

It's convenient location was ideal
Stayed 2 nights in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for hospital, Room clean and tidy although no ventilation gave it a damp smell when first opening door, bathroom fan had to be left on to clear. Lots of stairs to climb so not for the mobility impaired. Staff - Just brilliant food - simply amazing . A bit noisy until closing time but not excessive. Would use again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Mar 2024

10/10 Excellent

Carherine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
Confirmation phone call the morning of check in was appreciated. Friendly welcome on arrival & complimentary welcome drink. Room was clean and comfortable. Enjoyed dinner at the venue.
Stayed 1 night in Mar 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at The Norfolk Hotel! It’s a busy pub with a lot of history, terrific vibe & food & always friendly helpful staff. The rooms upstairs are clean & comfortable- a mix of ensuite (Room #1 is the biggest, but is above & closest to bars underneath; Room #9 quieter at the back), when we’ve stayed in the shared bathroom rooms we’ve never had to wait for a shower - there’s only about 9 rooms total. Coffee pod machine in room, but I love the Serenitea range :-) Very reasonably priced for the middle of the Freo action. If parking is required then arrive as early as possible to get a free spot out the back. Note that the rooms are up steep stairs. A lovely shared lounge area for guests overlooking the courtyard. Norfolk Hotel has the best cocktail event space ‘the Green Room’ & the beer garden table next to the BBQ smoker is our fave meeting spot - a great view of the Freo street life & Sunday arvo hotted up & vintage car & motorbike drivers :-) Can also recommend the Mexican Kitchen down the road, Papa Luigi’s for breakfast - both been there for years, & also the more recent Darling Darling pirate bar :-) And great markets just across the road too of course. The Norfolk Hotel is the perfect location for experiencing Freo, we wouldn’t stay anywhere else - cheers!
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's what we needed at the time.
Stayed 1 night in Feb 2024

10/10 Excellent

Reeder

Stayed 1 night in Feb 2024

10/10 Excellent

Ken john

Liked: Cleanliness, property conditions & facilities, room comfort
Great Freeo pub
Great pub with excellent accomodarion,good food a very considerate Manager,All the staff were very helpful. You have to accept a shared bathroom but this is reflected in the price.plus stairs to navigate. The bonus is 2 free drinks which is worth 25 dollars
Stayed 1 night in Feb 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was at a great price and the little room had everything I needed. It was clean, the bedding was high quality - excellent mattress and linen - and the staff were super helpful. The toilet and shower area was also very clean and had body wash, shampoo and conditioner - and a nice brand too. Highly recommended.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Shame about the noise
Great location. Comfy room. The room could do with blackout curtains as the light outside of the bedroom window was on all night. Also take earplugs as it is very noisy from the bar below especially at weekends.
Stayed 4 nights in Feb 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to centre of town.
Stayed 1 night in Jan 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate for my visit to Freo
Nice and comfortable
Stayed 1 night in Jan 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Staff where excellent, basic accommodation but very good for the price and very clean ticked all the boxes.
Stayed 1 night in Jan 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great food, and a good selection of beers. The DJ was pretty cool too.
Stayed 8 nights in Jan 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had flight delays which meant we had a late check in, staff were super reasonable and helpful. Good accommodation for the price you pay, would stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Steve

Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Stayed 2 nights in Jan 2024

10/10 Excellent

Katherine, Sheffield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay here! Rooms are clean and quiet, the staff are great and it's all situated above one of the best bar- restaurants in Freemantle. Fantastic location and a really cool place to stay. Would stay here again no hesitation. Thank you for a wonderful stay!
Stayed 3 nights in Jan 2024

8/10 Good

army

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay. Large room that was quite comfortable. Appreciated the welcome drinks and the very friendly service. The hotel was very popular as a bar so be prepared for some noise. Stops at 12. Plenty of stairs so be prepared. Would highly recommend.
Stayed 1 night in Jan 2024

8/10 Good

Yat Hin Edwin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is convenient, and the room is clean. However, some facilities in the room need to be fixed.
Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget stay with parking and a welcome drink. Staff very friendly and helpful .
Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here multiple times highly recommended staff are excellent as always
Stayed 3 nights in Jan 2024

6/10 Okay

Linda

Stayed 1 night in Dec 2023

4/10 Poor

Linda

Liked: Cleanliness, staff & service
The Norfolk Hotel is fabulous in terms of atmosphere and history, vibe and catering. However as a 'resident' twice now both times have been uncomfortable. First evening the noise on the streets (not a hotel issue) was loud and continuous with obviously happy people not realizing that they were next to a hotel with sleeping patrons.... motorbikes skidded around outside my window and yelling and laughter continued until around 3am. I was exhausted. The next time I was there, a week later, my room had a TV that did not work (no worries - I read instead) but the room was next to the entrance flight of stairs with lights on through the night. The blinds would not unfold all the way nor could i close them to cut out light ... I placed pillows and a towel over as much as I could ... I understand the lights are needed for safety but this particular room should have a more effective blind (not malfunctioning shutters) so the patron could sleep in peace.
Stayed 1 night in Dec 2023

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the room was clean and actually very quiet considering was above the pub. We would stay again for sure 😀
Stayed 1 night in Dec 2023

8/10 Good

Danni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff & great value fir money. Thank you 🙏
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience
Stayed 1 night in Dec 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Norfolk works well for us.
we have stayed with you twice before. this time our room, No 9 was particularly good. roomy, clean and comfortable. staff were very good and helpful. the bar manager on the night was extremely friendly, professional and bouyant. Great place to stay being central to most activities that we enjoy.
Stayed 1 night in Dec 2023

10/10 Excellent

Dwayne, Yanchep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Elina

Liked: Cleanliness, staff & service
Nice and welcoming place
The staff were very helpful and kindly let me check in early. It's quite a charming place, and the pub downstairs didn't get too noisy, but it is also the one of the less expensive ones in the area. The location is great, the shared bathroom was fine. The room was very hot tough, even with the fan on full all the time. But you can live with that for a night or two.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms above the pub. Just like the old days
Stayed 1 night in Dec 2023

2/10 Terrible

Maddy

Stayed 2 nights in Dec 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

susan

Business traveller
Disliked: Property conditions & facilities, room comfort
Very noisy and the room was hot - no air on and room over a noisy bar with a DJ.
Stayed 3 nights in Nov 2023

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its central to Fremantle... food and atmosphere was excellent at the Norfolk hotel..
Stayed 4 nights in Nov 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was not fancy but very charming. Had the essentials. Would definitely stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Miles

Liked: Amenities
Very central, great staff
Stayed 1 night in Nov 2023

8/10 Good

nianchao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except for no air-conditoning
Stayed 1 night in Nov 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Greg

Liked: Property conditions & facilities
Awesome
Stayed 1 night in Nov 2023