Holiday Homes in Pfaffnau

"Spotless room, very kind staff, great location. The only problem was that when we came back one night to the hotel on Saturday at 21:00, we requested to charge our electric car and the staff had no clue what the procedure was and how to activate the charging station and he told us he did not have information which was unacceptable. "

"Nice, easy and solid one night stay at the heart of Switzerland. "

"The facility offers an incredible place forntoung families with little kids and toddlers. Its not only about the play areas but also small things like changing rooms and kids plates and cups in breakfast area, we will be coming back in summer to fully enjoy the outdoor play areas including toy train"

"everything perfect"

"Great little hotel in a good location "

"Yes"

"Good"

"Great space "

"This hotel uses a self-serve kiosk for check-in which is fine, so long as there are no issues with the room. We booked a room for three adults (sofa bed + queen) and the room absolutely reeked of cigarette smoke despite the fact it was a non-smoking room. There was no additional bedding available for the sofa bed and a hunt in the laundry and main hall closet yielded two clean sheets (no duvet or pillows). I would look elsewhere for accommodations. An email was sent to the hotel about the cigarette smoke in the room and the auto response was that this may take two days for response - not much help given the circumstances."