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Diamond Palace Hotel

3.0 star property
Travelers discover authentic Cambodian hospitality in Phnom Penh, where the vibrant cityscape offers easy access to both casinos and royal palaces

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Diamond Palace Hotel captures Cambodian warmth. Guests can book a spa massage, savor international dishes at the restaurant, or relax on the terrace with views of NagaWorld Casino and Royal Palace. The property offers free WiFi, dry cleaning, luggage storage, and tour assistance.

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15.00 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 15 per vehicle (one way)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Diamond Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diamond Palace Hotel?

Self-parking is free at this property.

What time is check-in at Diamond Palace Hotel?

Check-in start time: 2 PM; check-in end time: 5:30 AM.

What time is check-out at Diamond Palace Hotel?

Checkout is at noon.

Does Diamond Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per vehicle applies.

Where is Diamond Palace Hotel located?

Located in Chamkar Mon, this hotel is within 1 mile (2 km) of AEON Mall, Riverside and Royal Palace. Preah Sihanouk Garden and Samdach Hun Sen Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

7.2

Cleanliness

6.8

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 101 reviews
Rating 8 - Good. 39 out of 101 reviews
Rating 6 - Okay. 37 out of 101 reviews
Rating 4 - Poor. 13 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

Reviews

Verified

6/10 Okay

key

タバコの匂いがしました。まだ、室内禁煙にもかかわらずタバコを吸う人がいるのは驚きです。
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Nini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A simple place n considerably good. Convenient for me to go where i expected. So its worth my stay.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, near everything.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

イオン、ナイトマーケットに近い

イオンやナイトマーケットに近くて便利でした。ぽっちゃりした男性スタッフはとても親切でしたが、女性はイマイチな対応でした。
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Overall the hotel wasn't bad but it definitely felt a little seedy and when I opened the fridge some bugs came scrambling out. Staff was nice though and the balcony was quite spacious. The room never got cleaned while I was there but come to find out I the end of our stay we needed to leave the key with the front desk if we wanted cleaning.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

プノンペンでの定宿です。

今回で、５回目ぐらいの滞在です。水も一日二本ついていて、また部屋も十分に広く快適でした。ホスピタリティ抜群だし、朝食もおいしい。周りはイオンもあるし、BKKにも比較的近く、Uberとか使えば無料で散策できます。Wifiは少し癖がありますが、３階は比較的良好です。つながらないときには、Groundフロアにいって、使えば快適です。
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

親切

空港からホテルに向かう際、フェイクのビナサンタクシーでスリにあいましたが、警察署に一緒に行ってくれました。
Stayed 25 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Ganz ok

War ok würde wieder buchen
Stayed 1 night in Jan 2018
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, clean and comfortable.

Our room was on the 4th floor with balcony facing the main road but little or no noise to speak of. Very clean room with fridge and TV and hanging space for clothes. Bathroom/shower/toilet all on same level which was a welcome change from having to step into shower over bath at other places we have stayed at in Cambodia. Would suit elderly or people with physical impairment where there was limited leg movement. Staff were friendly and the breakfast was adequate from a choice of seven dishes. Coffee or juice included. Hotel represented good value for a capital city. Tuk Tuk transport readily available from the hotel to sights around town. Some really good restaurants in lane ways nearby ..just explore to find them. Would stay again at this hotel.
Stayed 5 nights in Aug 2017
Verified

4/10 Poor

nattapong

Disliked: Cleanliness, property conditions & facilities, room comfort

Surrounding area is not much interesting.

It is just ok if you what a place to crash and get out. You will get what you pay for.
Stayed 1 night in Jun 2017
Verified

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort
Not advised that room would be windowless. We blame hotel.com for this! Bathroom door hinge broken so couldn't, close. No kettle so no tea coffee facilities as advertised. Not really sure why hotel.com would want to associate itself with a hotel like this. Irrespective of price there is a minimum standard you should expect. We believe this fell short of that.
Verified

8/10 Good

KOJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパ

ホテルの人達はフレンドリーで、設備も問題ない。
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Close to the mall

Thy are renovating the hotel there was no hot water I needed to call the response every time for hot water
Verified

8/10 Good

Garrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with lots of resturants within 5 mins walking distance. Breakfast in the hotel was boring. Hotel lobby has a musky smell.
Verified

4/10 Poor

GHIAHUNG

Disliked: Cleanliness, property conditions & facilities, room comfort
對外隔音設備不良，另外飯店內部正在整修當中，再加上附近環境出入複雜，妨礙居住品質，不推薦給旅遊的人入住。
Verified

10/10 Excellent

Wayland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deluxe Double Room is spacious

I booked the Deluxe Double Room and it was very spacious with a couch and coffee table so you can entertain guests. There's also a balcony with seating for two that serves the same purpose. They don't list the room size, but I would say the room was about 30 m2. There's an ATM next to the hotel. Exit the hotel, turn right and there's some Korean restaurants. Turn left there's an expensive Japanese restaurant. Across the street is the Poki Poke Japanese fast food restaurant. Attached to the restaurant is a baguette place. If you don't eat carbs, you can have them make any of the baguettes without the baguette. Like egg, cheese, ham, and bacon.
Verified

8/10 Good

Tsutomu

Disliked: Room comfort

立地良し

出張時に利用、基本的に寝るだけですが、買い物や食事に非常に便利な位置にあります。
Verified

4/10 Poor

Oon Poh

Disliked: Cleanliness, property conditions & facilities
Opposite a primary school/ Old hotel, toilet needs upgrading as water seepage from shower area makes the whole floor wet. Need a 30mins walk to the Riverside area and 20mins to Independence Monument. Surrounding area, mostly massage shops.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

In Ordnung

Leider hatten wir ein Zimmer ohne Fenster, so dass wir kein Tageslicht zu im Raum hatten. Zimmer sind in Ordnung ohne großen Luxus. Im Badezimmer gab es nur eine Badewanne mit Duschfunktion. Wasserkocher ist vorhanden. Für den Preis in Ordnung.
Verified

6/10 Okay

KATO

Liked: Staff & service

AEON至近の安ホテル

AEONまで歩いて5分、便利なのでいつも泊まっている。 建物は古いので清潔感には乏しいが、最低限の清掃はできていると思う。 室内が暗いので、窓のない部屋は日中はきつい。 シャワーのお湯はよく出るが、時間帯によっては出ないかもしれない。 ＷＩＦＩは部屋でも使えた。 朝食は数種類から選べる。 スタッフは若くフレンドリー。 遊びや観光ならＯＫだが、出張だとちょっと厳しいかも。
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

普通のホテル

ホテルスタッフは英語も上手で、親切でした。 付近は韓国レストラン街、少し離れて日本レストラン街に位置するので食事は便利です。
Verified

4/10 Poor

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam

Huge disappointment. I had booked the superior double bedroom and paid for the extra for the upgrade and for a balcony. I arrived in the room, it was absolutely nothing like the picture. It was old, the walls were terrible looking and there were no cupboards or drawers for my clothes, just 2 miserables hangers hanging on one bar attached to the wall. On top of that, I did not have my own balcony like what I had paid for. It turned out to be only a room close to it, but a balcony accessible to the entire floor. I paid for a room that I never had.
Verified

8/10 Good

Juha

Liked: Cleanliness, property conditions & facilities, room comfort

Hyvä hotelli

Erittäin tasokas hotelli hyvällä sijainnilla. Yövyin kolme yötä ja ei mitään valittamista. Huone oli iso ja todella siisti. Aamiainen oli oikein hyvä.
Verified

8/10 Good

Verified traveller

Liked: Staff & service

便利

イオンに近く、価格も手ごろ。サービスも普通に問題ない。