Located in Phnom Penh, Ostro Hotel is in the city center. Royal Palace and Wat Phnom are local landmarks, and travelers looking to shop may want to visit Riverside and Old Market. Phnom Penh Fantasy World and Water Garden are also worth visiting.
Near Royal Palace and Riverside, Ostro Hotel provides a free daily manager's reception, a terrace, and dry cleaning/laundry services. Indulge in some rest and relaxation at Khmer Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
Free self-parking
Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
Express check-out, express check-in and concierge services
Room features
All guest rooms at Ostro Hotel boast comforts, such as free international calls and wet bars, as well as perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Rainfall showers, free toiletries and hairdryers
Premium channels, DVD players and heating
Languages
English, Khmer
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Limited on-site parking
Food and drink
Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 6 for adults and USD 6 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Things to do
Bicycle rentals
Full-service spa
Family friendly
DVD player
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Outdoors
Terrace
Full-service spa
Spa open daily
Accessibility
Lift
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels
Entertainment
32-inch LED TV with premium digital channels
DVD player
Food and drink
Electric kettle
Free bottled water
Tea bags/instant coffee
Wet bar
More
Air conditioning
Desk
Free international calls
Heating
Mobile key entry
Phone
Safe
Policies
Check-in
Contactless check-in and check-out are available
Express check-in available
Check-out
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: approximately USD 6 for adults and USD 6 for children
Airport shuttle fee: USD 15 per person (one-way)
Airport shuttle fee per child: USD 5 (one-way), (from 7 to 8 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property is also known as
Ostro Hotel Hotel
Ostro Hotel Phnom Penh
Ostro Hotel Hotel Phnom Penh
Frequently asked questions
Is Ostro Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ostro Hotel?
Self-parking is free at this property.
Does Ostro Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Ostro Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 12 out of 21 reviews" "
10 - Excellent
12
Rating 8 - Good. 3 out of 21 reviews" "
8 - Good
3
Rating 6 - Okay. 4 out of 21 reviews" "
6 - Okay
4
Rating 4 - Poor. 1 out of 21 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 21 reviews" "
2 - Terrible
1
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
wayne
Travelled with partner
30 Apr 2024
Liked: Cleanliness, staff & service, amenities
Good location
wayne
Stayed 1 night in Apr 2024
8/10 Good
Yasuo
9 Feb 2024
Liked: Cleanliness
Disliked: Amenities
Nothing special
Yasuo
Stayed 1 night in Feb 2024
4/10 Poor
sarah
Travelled with partner
6 Feb 2024
Disliked: Amenities
Not a comfortable stay with loud music, thin walls, and bad wifi connection.
Red Light district!? Didn’t know when booking online, but Lots of 'tricks' going on every night!
Music blasting all around hotel till warly hours of the morn.- Mixup on booking, caused us to upgrade for Additional funds!0