I tried to find a hotel in Phoenix that did not have terrible reviews in hopes to avoid anything to sketchy. I ended with a motel that would be in the top 2 worst US motels stays I've ever had. I waited to check in behind someone dealing with a missing toilet seat. As a I left with my card key, a customer complained that their room smelled like smoke. We got to our room and it also smelled of cigarette smoke. There were ash burns on the floor, the nightstand, and the tub. There was carved graffiti on the nightstand. The AC unit was missing its buttons, and turns out our toilet seat was broken as well. Fell right off. The motel was full so they couldn't give us a new room, but offered us a discount. It was late so we had to accept. At 5am I woke up to a woman screaming, swearing, and pounding on the door next door from the outside. It went on for awhile. I called the front desk to report and the woman just hung up. She did end up sending security - and this they get credit for - they kicked the people out of the room and hotel. We checked out at 730am and the lobby was closed. Exhausting.