Suite, 2 Bedrooms | Living room
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Reviews of Residence Inn by Marriott Phoenix Airport

3 out of 5
Residence Inn by Marriott Phoenix Airport
801 N 44th St, Phoenix, AZ

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1003 reviews" "
Rating 8 - Good. 223 out of 1003 reviews" "
Rating 6 - Okay. 102 out of 1003 reviews" "
Rating 4 - Poor. 62 out of 1003 reviews" "
Rating 2 - Terrible. 56 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alvin Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. I am judging on how I heard them responding to other customers. Free Breakfast was good. Room was Clean. Bathroom was spotless.
Stayed 5 nights in May 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
The body wash was gone.
Stayed 2 nights in May 2024
Response from Francine M on 20 May 2024
Thank you for taking the time to share your feedback. We hope to see you again. Thank you.

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in May 2024
Response from Francine M on 20 May 2024
Thank you for taking the time to share your feedback. We are happy to see you enjoyed your stay. Hope to see you again. Thank you.

10/10 Excellent

Batuhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so clean, quiet and comfortable. Breakfast also was so good and enough, there were so many option you can eat.
Stayed 1 night in May 2024
Response from Francine M on 20 May 2024
Thank you for taking the time to share your feedback. We are happy to see you enjoyed your stay. Hope to see you again. Thank you.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was easy to get to from the airport. The front desk people were very accommodating, even though I was early before check in time. They also let me change rooms, when I wanted a different view. Breakfast was really really good. Better than other hotels I've stayed in. Parking was convenient. I would definitely stay here again!
Stayed 1 night in May 2024
Response from Francine M on 20 May 2024
Thank you for taking the time to share your feedback. We are happy to see you enjoyed your stay. Hope to see you again. Thank you.

10/10 Excellent

Chike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from gm on 17 May 2024
Thanks for staying with us.

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the pure room
Stayed 1 night in May 2024
Response from Pria R. on 17 May 2024
Krystal,Thank you for taking the time to share your review. We are glad you enjoyed our PURE Wellness rooms. We hope to welcome you again soon!

6/10 Okay

Kaylyn

Liked: Staff & service
Disliked: Property conditions & facilities
The employees were very kind and professional but the hotel itself just felt warn. I was concerned that it may have no been clean, but it was just wear and tear. Still made me really cautious.
Stayed 1 night in May 2024
Response from Pria R. on 17 May 2024
Kaylyn, Thank you for sharing your experience with us. We hope to welcome you again whenever your travels bring you back to the Phoenix area.

10/10 Excellent

Aaron

Great lication
Stayed 3 nights in Feb 2024
Response from Pria R. on 11 May 2024
Hi Aaron, Thank you for staying with us!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Pria R. on 11 May 2024
Cheryl, Thank you for sharing your experience with us and other travelers. We hope to see you again soon whenever your travels bring you back to the Phoenix area!

10/10 Excellent

jeffery, aurora

Liked: Cleanliness, property conditions & facilities
Price is too high at times but good overall
Stayed 3 nights in Apr 2024
Response from Pria R. on 11 May 2024
Hi Jeffrey, Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Rose

Travelled with family and small children, Business traveller
Liked: Property conditions & facilities
Great location
Stayed 1 night in May 2024
Response from Pria R. on 11 May 2024
Hi Rose, Thank you for choosing to stay with us during your time here in Phoenix. We hope to host you and your family again soon.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like more of a variety for breakfast. I really enjoyed my short stay.
Stayed 3 nights in May 2024
Response from GM on 8 May 2024
Thanks for choosing to stay with us.

4/10 Poor

Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No airport shuttle. This is a deal breaker.
Stayed 1 night in May 2024
Response from gm on 8 May 2024
Thanks for choosing to stay with us.

10/10 Excellent

Flood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked just about everything about it, including the price. Full kitchen, lots of room,clean. Only negative is TV channel selection was pretty weak.
Stayed 2 nights in May 2024
Response from gm on 8 May 2024
Thanks for choosing to stay with us.

10/10 Excellent

Patrica, Lucedale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit
Stayed 1 night in May 2024
Response from GM on 8 May 2024
Thanks for choosing to stay with us.

8/10 Good

Antonio, Downey

Liked: Staff & service, property conditions & facilities
Very spacious and comfortable rooms. Carpets need to be cleaned up more
Stayed 1 night in May 2024
Response from gm on 5 May 2024
Thanks for staying with us.

4/10 Poor

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from fom on 5 May 2024
Thanks for staying with us.

4/10 Poor

Mona

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was not happy Because this facility is a non-smoking facility, however when I got there my room smelled like cigarettes. Then I had to move to another room, and the hallways reeked of cigarette smoke. Then I was told there was no other rooms to move into until later on that evening even though I booked this room one month prior. I came from California and had no choice but to stay in the second room. I was not happy at all
Stayed 3 nights in Apr 2024
Response from gm on 5 May 2024
Thanks for staying with us.

6/10 Okay

Aldo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from gm on 5 May 2024
Thanks for staying with us.

10/10 Excellent

Michael, Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This location is really close to the airport and was really easy to get into and out of.
Stayed 1 night in Apr 2024
Response from GM on 5 May 2024
Thanks for staying with us.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and ease in and out of the hotel.
Stayed 5 nights in Apr 2024
Response from GM on 5 May 2024
Thanks for staying with us.

10/10 Excellent

Devan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful and we had a great experience
Stayed 1 night in Mar 2024
Response from GM on 5 May 2024
Thanks for staying with us.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times, but not recently. It always feels like home away from home.
Stayed 1 night in Mar 2024
Response from Francine M on 13 Mar 2024
Thank you for taking the time to share your experience with us. We are happy to hear you enjoyed your stay. Hope to see you again. Thank you.

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 26 Feb 2024
Thanks for staying with us. We appreciate your business.

10/10 Excellent

Brooke

Stayed 1 night in Feb 2024
Response from GM on 26 Feb 2024
Thanks for staying with us. We appreciate your business.

8/10 Good

Susan Winifred

Stayed 1 night in Feb 2024
Response from GM on 5 May 2024
Thanks for staying with us.

10/10 Excellent

Rich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Francine M on 13 Feb 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

6/10 Okay

Asmita

Travelled with family
Staff was not friendly at all. They are not trained in customer service.
Stayed 1 night in Feb 2024
Response from Francine M on 13 Feb 2024
Thank you for taking the time to share your feedback i will make sure to bring this to my leadership team to prevent this for occurring again. Thank you.

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from GM on 5 May 2024
Thanks for staying with us.

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean
Stayed 4 nights in Jan 2024
Response from Francine M on 13 Feb 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here & will definitely return next time I’m in Arizona. This was the perfect hotel for a long stay (stayed 1week). The suites are very clean, spacious & full sized kitchens with literally all the accessories you need/want from pots, pans, plates, etc. to cutting board, wine opener, dish soap & even a dishwasher with pods stove, oven, & full sized fridge. Tons of drawer space, big closet & the closet mirror was a nice touch. It was bigger than some studio apartments I’ve seen. Property is big but quiet & well kept. Breakfast area was nice and big breakfast selection. Room key needed to access the property which made my stay here feel safer. Staff was very friendly. Only downside was no bathroom fan. Highly recommend this property.
Stayed 7 nights in Jan 2024
Response from Francine M on 13 Feb 2024
Thank you for taking the time share your feedback with us We hope to see you again. Thank you.

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best
Best hotel and service I have ever been to. Thank you! Excellent customer service!!!
Stayed 1 night in Jan 2024
Response from Francine M on 13 Feb 2024
Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay. Hope to see you again. Thank you.

10/10 Excellent

Tyleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Francine M on 21 Jan 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

10/10 Excellent

Pedro

Stayed 1 night in Jan 2024
Response from Francine M on 13 Feb 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

2/10 Terrible

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Francine M on 21 Jan 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

10/10 Excellent

Adaline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Francine M on 21 Jan 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bland breakfast buffet
The Hotel was great. Our room had a cooking smell from previous guest. When room was refreshed odor was gone. Very comfortable room and great location to all freeways. Only issue was the breakfast buffet had no flavor. Very bland. Good selection, but not very tasty food. Otherwise our stay would have been 5 stars. Very friendly staff and extremely fast and efficient when called.Would stay again.
Stayed 6 nights in Dec 2023
Response from Francine M on 13 Feb 2024
Thank you for taking the time to share your feedback with us. We hope to see to see you again. Thank you.

2/10 Terrible

Deanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covers was itchy ..spots on the pillow
Stayed 1 night in Jan 2024
Response from Francine M on 21 Jan 2024
Thank you for taking the time to rate our property. I will make sure to share this with my leadership team. Thank you.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would had been a great stay but Expedia lied and said the room we booked was a in room washer and dryer and wasn’t. So we took our clothes up 2 floors to wash and dry them. Not what you like to do on vacation. Also we were charged $10 extra for parking by the hotel which wasn’t told to us upfront. Don’t book unless you contact the property directly and definitely ask if parking is free. Normally we are happy with our stays but not very much about this one. Rooms were definitely cleaned and beds very comfortable so if the pay parking doesn’t bother you or need a in room washer and dryer then this room is good other then those problems.
Stayed 1 night in Jan 2024
Response from Francine m on 21 Jan 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and property were really nice. It was a good location for what we needed. The pool is heated and the hot tub was a plus but the jets did not work, they just blew bubbles that soak you but absolutely no pressure what so ever.
Stayed 2 nights in Jan 2024
Response from Francine M on 21 Jan 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Jan 2024
Response from Francine M on 21 Jan 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

10/10 Excellent

Imelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk personal
Stayed 1 night in Dec 2023
Response from Francine M on 21 Jan 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

8/10 Good

Luz Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien!
Stayed 1 night in Dec 2023
Response from Francine M on 21 Jan 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Thoroughly enjoy staying here. Close to airport but not noisy. Close to freeway so easy to get around the area. It would be nice if the breakfast area wasn’t so crowded.
Stayed 2 nights in Dec 2023
Response from Francine M on 21 Jan 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

10/10 Excellent

DeVaughn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean view room cool
Awesome Room Great check in with Craig. He was very friendly and knowledgeable. Room was clean and the ocean view was nice.
Stayed 2 nights in Dec 2023
Response from Francine M on 6 Jan 2024
Thank you for the stay.

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly.
Stayed 1 night in Dec 2023
Response from Francine M on 21 Jan 2024
Thank you for taking the time to rate our property. We hope to see you again. Thank you.

8/10 Good

Sayantani, Cherry hill

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms with great amenities and friendly staff
Stayed 1 night in Dec 2023
Response from Francine M on 5 Jan 2024
Thank you for taking the time to share your feedback with us. We are happy to hear you enjoyed your stay with us. Hope to see you again.

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels and looks clean. I enjoy my stay. Is perfect if You want to cook in the room. Breakfast is delicious.
Stayed 1 night in Dec 2023
Response from Francine M on 5 Jan 2024
Thank you for taking the time to share your feedback with us. We are happy to hear you enjoyed your stay with us. Hope to see you again.