Terrace/patio

Reviews of Sonesta Select Tempe Downtown

3 out of 5
Sonesta Select Tempe Downtown
601 S Ash Ave, Tempe, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1005 reviews" "
Rating 8 - Good. 249 out of 1005 reviews" "
Rating 6 - Okay. 99 out of 1005 reviews" "
Rating 4 - Poor. 42 out of 1005 reviews" "
Rating 2 - Terrible. 48 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who check us in was awesome!
Stayed 2 nights in May 2024
Response from Customer Service on 22 May 2024
Kimberly, thank you for your wonderful feedback! The team at Sonesta Select Tempe Downtown is delighted to hear you had a fantastic check-in experience. We're looking forward to your next stay with us!

2/10 Terrible

Tamara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged $394 $15 a night for parking
Stayed 2 nights in May 2024
Response from Customer Service on 20 May 2024
Tamara, thank you for bringing your concerns to our attention. The parking fee is implemented to maintain the quality and security of our facilities. We appreciate your feedback and will use it to improve our guest experience.

4/10 Poor

Jacob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked my room and stay a week before time… I have arrived at the hotel at 2:30 pm and was told check in isn’t til 4pm in which needs to be addressed on the website or during booking. Checked to see if room was ready numerous of times at 2:30pm, 4pm, 4:30pm after by told room still isn’t ready yet. Checked again at 5:15pm and wasn’t able to get a room til 6pm. All manager did was give free breakfast cards. Poor! poor! service upon arrival. Also needs a bigger parking lot. Had to park across the street at vib hotel parking lot. There was no parking spaces available in Sonesta parking lot.
Stayed 1 night in May 2024
Response from Customer Service on 19 May 2024
Hello Jacob,Thank you for sharing your experience. The feedback regarding parking and the check-in process is noted, as it is important for continual improvement. The team will be made aware of your comments to ensure better service in the future. The concerns you've raised are valuable for making necessary adjustments.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Jorge, thank you for your recent stay at Sonesta Select Tempe Downtown! We're delighted you had a positive experience. We're looking forward to welcoming you back on your next visit!

6/10 Okay

Imelda

Travelled with family
This property was much better kept and managed when it was a Courtyard. We stayed here several times in 2020-2022, coming back in 2024 as a Sonesta property we were disappointed at the way it seemed rundown and not as nice.
Stayed 4 nights in May 2024
Response from Customer Service on 20 May 2024
Imelda, thank you for sharing your feedback. It's important to us that our guests feel at ease, and we regret that your recent stay did not meet your expectations from your previous visits. Your comments about how the property seemed have been noted, and we will certainly use them to make improvements. We hope you’ll consider giving us another chance in the future.

8/10 Good

Robert, Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and value in a nice area near campus and several restaurants and bars within close walking distance
Stayed 2 nights in May 2024
Response from Customer Service on 17 May 2024
Robert, thank you for sharing your positive experience at Sonesta Select Tempe Downtown. The hotel's convenient location near campus and various dining options are definitely appreciated by many guests. We're glad you found it to be a good value and look forward to welcoming you back.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Customer Service on 14 May 2024
Kathy, it's wonderful to see your top rating for Sonesta Select Tempe Downtown! It feels rewarding to know that we were able to provide you with such a positive stay. We sincerely hope that we'll have the privilege of welcoming you back in the future. Safe travels until then.

2/10 Terrible

Nicholas

Disliked: Cleanliness, property conditions & facilities
I stay in a lot of hotels. This is by far the worst one I've stayed at a very long time. The cleanliness was non-existent. My room door barely shut. You can see light coming through every aspect of it. There was mold in the ceiling from a repair that was not done properly. The door had more fingerprints and marks on it than I've ever seen on anything. They've never cleaned the door. It was just really gross. All in all the elevator was gross. They left a service cart in front of the elevator for over 24 hours. It was gross honestly just really gross
Stayed 1 night in May 2024
Response from Customer Service on 14 May 2024
Nicholas, we're truly sorry to hear about the issues you experienced during your stay. Cleanliness and maintenance are key priorities, so it's disheartening to learn that we didn't meet your expectations in these areas. We'll be investigating your observations regarding the room door, apparent mold growth, and the service cart situation to ensure better guest experiences moving forward. Your report is taken seriously as we're committed to continuous improvements. We hope to have the opportunity to provide a better stay in the future.

10/10 Excellent

Guy, Englewood

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the front counter
Stayed 1 night in Apr 2024
Response from Customer Service on 14 May 2024
Guy, it's a pleasure to know your experience with our front desk at Sonesta Select Tempe Downtown was favorable. We're thankful you took the time to share your comments and look forward to welcoming you back soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Standard hotel
Stayed 1 night in May 2024
Response from Customer Service on 12 May 2024
John, it's great to see your feedback. The team at Sonesta Select Tempe Downtown continually strives to deliver an experience that fits our guests' needs. We hope to see you again soon.

2/10 Terrible

Minjiang

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a complete scam. I paid for a king-size bed and a double sofa bed for a three-night stay. However, upon arrival, the front desk gave us a downsized room without a sofa bed. When I confronted them, they callously claimed they didn't have such rooms and dismissed any responsibility, insisting I contact Expedia. Even when I requested to speak to the manager, the person I was speaking to claimed to be the manager. Despite promising to rectify the situation for the second night, they failed to deliver, leaving us without the proper room once again. It took a grueling seven hours of negotiation with Expedia to finally secure the room I originally paid for. This nightmare not only ruined our trip but also my graduation ceremony. Their attitude throughout was abhorrent, making it the worst experience imaginable.
Stayed 3 nights in May 2024
Response from Customer Service on 12 May 2024
Minjiang, we regret hearing about the challenges you encountered regarding your room reservation. It's disappointing to learn that these issues had such a significant impact on your trip and important life event. It appears there have been misunderstandings which we would have preferred to address promptly and courteously. We take your feedback seriously and will use it to review and improve our procedures. We hope for the chance to serve you better in the future.

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. No complaints. Shout out to Jasmine at the front desk for helping me.
Stayed 3 nights in May 2024
Response from Customer Service on 12 May 2024
Christina, it's heartening to know that you found Sonesta Select Tempe Downtown to be a satisfying choice. We're pleased to hear that you had a seamless stay with zero complaints. Your kind words about Jasmine at the front desk certainly reinforce the emphasis we put on customer service. We hope to accommodate you once more on your future travels.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Customer Service on 10 May 2024
Sherri, it's wonderful to see your perfect rating of Sonesta Select Tempe Downtown. We're glad you had a great experience with us and we hope we can have the pleasure of accommodating you again soon. Safe travels.

6/10 Okay

Nicole

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2024
Response from Customer Service on 10 May 2024
We appreciate the feedback, Nicole.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

6/10 Okay

Cheryl

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Customer Service on 10 May 2024
Cheryl, it seems you stayed at our hotel but didn't share specific feedback. We strive to consistently deliver great service to our guests, but it looks like we fell short this time. We hope you give Sonesta Select Tempe Downtown another opportunity to meet your expectations in the future.

10/10 Excellent

THUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near the airport
Stayed 2 nights in May 2024
Response from Customer Service on 9 May 2024
Thuan, it's great to hear that you appreciated the convenient location of Sonesta Select Tempe Downtown close to the airport. We aim to make our guests' commutes as seamless as possible. Thank you for your positive feedback and we hope to welcome you back in the future!

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive place and expensive parking. Clean quiet and the AC worked well
Stayed 1 night in May 2024
Response from Customer Service on 7 May 2024
Todd, thank you for sharing your experience at Sonesta Select Tempe Downtown. We're pleased to hear you enjoyed our clean, serene ambiance and effective air conditioning. Although some aspects seemed to come at a higher cost, we're committed to ensuring the quality of services aligns with the value received. We look forward to serving you again.

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and attentive staff. Convenient location for my event. Affordable
Stayed 5 nights in Apr 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to ASU. Numerous dining options within walking distance. Staff is always pleasant. I stay here as often as I can when I’m in Arizona
Stayed 2 nights in Apr 2024
Response from Customer Service on 4 May 2024
Ana, thank you for your wonderful review! We are thrilled to hear that the Sonesta Select Tempe Downtown's convenient location and the numerous dining options meet your needs, making for enjoyable visits to Arizona. Our team members are grateful for your mentioning their pleasant nature. We look forward to welcoming you back on your next trip. Safe travels!

10/10 Excellent

Stephanie

Liked: Amenities
Price is good for quality and value of property.
Stayed 1 night in Apr 2024
Response from Customer Service on 2 May 2024
Stephanie, thank you for your kind words. It's delightful to know that Sonesta Select Tempe Downtown provided good value during your stay. We strive for affordability while maintaining quality. Hoping to welcome you again soon.

10/10 Excellent

Shaily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Easy to get to restaurants and safe neighborhood.
Stayed 2 nights in Apr 2024
Response from Customer Service on 2 May 2024
Shaily, thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay at Sonesta Select Tempe Downtown and appreciated our well-appointed rooms and convenient location. It's great to hear our area met your dining and safety needs. We appreciate your review and hope to welcome you back soon for another pleasant stay.

6/10 Okay

Carolina

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 3 nights in Apr 2024
Response from Customer Service on 19 May 2024
We appreciate the feedback, Carolina.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

4/10 Poor

Luis

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Customer Service on 30 Apr 2024
Luis, it seems that your recent stay did not meet your expectations. We're dedicated to improving our service and value all guest feedback to guide these improvements. We sincerely hope you'll give us another chance in the future to deliver the quality stay you deserve.

4/10 Poor

Peter

Stayed 1 night in Apr 2024
Response from Customer Service on 17 May 2024
Peter, thank you for sharing your feedback. We regret that your experience did not meet your expectations. We are committed to enhancing guest satisfaction and will address any concerns. We hope you’ll consider giving us another chance in the future.

10/10 Excellent

Mario

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Customer Service on 27 Apr 2024
Thank you for the fantastic rating, Mario!It's outstanding you had such a wonderful experience at Sonesta Select Tempe Downtown. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

David

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The front desk Lady was very nice and helpful with directions to everywhere in the nearby area. I did notice my room was fairly dusty but I think thats just kinda common in the Phoenix area
Stayed 1 night in Apr 2024
Response from Customer Service on 25 Apr 2024
David, it's wonderful to hear that you had a pleasant experience at Sonesta Select Tempe Downtown. We're glad our team members at the front desk could assist in directing you around our surrounding area. As for your comments regarding the cleanliness of your room, we've taken note and always strive to provide the cleanest and most comfortable surroundings for our guests. We look forward to welcoming you back on your next visit to Phoenix.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not appreciate paying for parking…. That was not mentioned in the Expedia description.
Stayed 1 night in Apr 2024
Response from Customer Service on 25 Apr 2024
Frederick, we appreciate your review. It brings us joy that you held Sonesta Select Tempe Downtown in high regard. Regarding the parking, our aim is to provide clear details about all of our facilities and services, so it sounds like there may have been a misunderstanding. Thank you for making us aware of this. We value your feedback and will definitely work on further clarification of our offerings.

10/10 Excellent

Doron, HACKENSACK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out. Clean room. Food is not recommended.
Stayed 1 night in Apr 2024
Response from Customer Service on 24 Apr 2024
Doron, it's wonderful to hear that you found the Sonesta Select Tempe Downtown convenient and pristine. Your input is highly appreciated and will guide our aim to enhance the dining experience. Your satisfaction remains our priority and we hope to welcome you back for an improved overall experience.

6/10 Okay

Maurita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the rooms were big- we were on the ground floor and it had a patio- of the three doors to the patio(screen, and 2 glass doors) only one door did the lock work and it was a bit questionable. I would have preferred to have a metal bar to add to the door jam for the door outside to feel more secure as well as deadbolt for the main door. Location good and everyone was very friendly.
Stayed 3 nights in Apr 2024
Response from Customer Service on 24 Apr 2024
Maurita, it's great to hear that you found the cleanliness and spaciousness of our rooms satisfactory. Your concerns about the patio door's security have been noted and we will look into it. It's comforting to know you also found our location convenient and our team members friendly. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Nathan

Travelled with partner
The place was fine. But the other guests must have had smoking rooms. A spare pillow we had smelled like marijuana and so did most of the hallways an and elevators. Wasn’t to stoked to smell it at 1am permeating into my room as well.
Stayed 2 nights in Mar 2024
Response from Customer Service on 22 Apr 2024
Nathan, we appreciate your feedback. It's disheartening to know that your comfort was disrupted by unwanted odors. We assure you such incidents are unusual and we diligently investigate issues that could affect the guest experience. We hope for a chance to provide you with a more seamless visit in the future.

10/10 Excellent

MIGUEL

Stayed 1 night in Apr 2024
Response from Customer Service on 8 May 2024
Miguel, thank you for giving Sonesta Select Tempe Downtown a perfect score. It's terrific to learn that your stay with us met your expectations. Your loyalty is highly appreciated and we eagerly await your next visit.

10/10 Excellent

Kristina

Stayed 1 night in Apr 2024
Response from Customer Service on 7 May 2024
Kristina, thank you for your excellent rating of Sonesta Select Tempe Downtown on Expedia. We are thrilled your stay with us was commendable. We hope to welcome you back for another great experience in the near future!

6/10 Okay

William

Stayed 1 night in Apr 2024
Response from Customer Service on 6 May 2024
Thank you for taking the time to share your feedback, William.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

10/10 Excellent

Chloe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with family. Really enjoyed location and conveniency. Room was clean and beds were comfortable
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Apr 2024
Chloe, it's wonderful to hear you and your family enjoyed the convenience and location of Sonesta Select Tempe Downtown. We're delighted you found the room clean and the beds comfortable. We strive to provide a comfortable stay for our guests. Thank you and we look forward to welcoming you back during your next family trip.

10/10 Excellent

Romolo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great employees. The only suggestion is to get the attendant at the dining area some help. I’ve stayed twice recently and both times the guy was all alone and had multiple guests waiting. He was doing his best and was very professional, but was overwhelmed with guests.
Stayed 2 nights in Apr 2024
Response from Customer Service on 7 Apr 2024
Romolo, it's wonderful to hear you appreciate the dedication of our colleagues and enjoyed your stay at the Sonesta Select Tempe Downtown. Your feedback regarding the dining area has been noted and will certainly be taken into consideration. We strive to maintain exceptional service across all aspects of our hotel experience. Looking forward to your return visits.

8/10 Good

Dorianne

Business traveller
Liked: Cleanliness, staff & service
Property is getting a little tired.
Stayed 3 nights in Apr 2024
Response from Customer Service on 5 Apr 2024
Dorianne, thank you for sharing your thoughts. We're glad to know you still chose Sonesta Select Tempe Downtown for your stay. We're continuously working on enhancing our property and your insight is valuable in this process. We look forward to the opportunity of hosting you again in the future when you can experience the improvements we have made.

2/10 Terrible

SHINY

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Will never recommend Sonesta to anyone. Rude staff, unclean rooms.
Stayed 3 nights in Mar 2024
Response from Customer Service on 4 Apr 2024
Shiny, we appreciate your feedback and apologize that your experience was not up to standard. As your comments regarding our team members and cleanliness are of great concern, they will be thoroughly investigated. Please know we strive to provide excellent service and comfortable stays for all our guests, and your experience does not reflect our usual high standards. We hope you will consider giving us another opportunity to provide the level of service expected from us.

8/10 Good

Hussain

Stayed 1 night in Apr 2024
Response from Customer Service on 24 Apr 2024
Hussain, it's great to see your 4-star rating of Sonesta Select Tempe Downtown! We hope you enjoyed your stay and we're looking forward to welcoming you back soon. Safe travels!

8/10 Good

Morgan

Stayed 1 night in Mar 2024
Response from Customer Service on 24 Apr 2024
Morgan, thank you for choosing the Sonesta Select Tempe Downtown and sharing your rating. We are pleased you had a good stay with us, and we look forward to welcoming you back in the future.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking here is $15 per night. Check in before 4pm and after 12:00pm is another $25. If I paid $40 more buying the trip package I’d stay at Hilton and all of that would be free.
Stayed 1 night in Apr 2024
Response from Customer Service on 3 Apr 2024
John, we appreciate your feedback. We understand your concerns about the parking and early check-in fees. These charges are clearly communicated to provide transparency. We believe our property's features and prime location offer great value. We hope this experience won't deter you from considering us in the future for your lodging needs.

8/10 Good

Grace

Stayed 1 night in Mar 2024
Response from Customer Service on 22 Apr 2024
Grace, thank you for choosing to stay at Sonesta Select Tempe Downtown and for rating your experience. We look forward to providing you with another enjoyable stay in the future!

10/10 Excellent

Christopher, Inver Grove Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great with many food options right around the corner.
Stayed 1 night in Mar 2024
Response from Customer Service on 1 Apr 2024
Christopher, thank you for the glowing review. We're delighted that you enjoyed the convenience of Sonesta Select Tempe Downtown's location and the abundance of dining options nearby. Looking forward to welcoming you back the next time you're in Tempe.

10/10 Excellent

Rico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 4 nights in Mar 2024
Response from Customer Service on 1 Apr 2024
Rico, it's wonderful to hear that your stay at Sonesta Select Tempe Downtown met your expectations. We appreciate your feedback and hope to welcome you back in the near future. Safe travels!

10/10 Excellent

Raul, Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt tell us on website. $15 per nite parking fee.
Stayed 1 night in Mar 2024
Response from Customer Service on 1 Apr 2024
Raul, thank you for selecting Sonesta Select Tempe Downtown for your recent stay and taking the time to share your experience. We want to express our apologies if any information about our parking fees wasn’t made fully apparent during your booking process. In the future, our frontline team members are always ready to clarify any concerns you might have. We hope this didn't mar your overall time with us and that we'll have another chance to host you again and offer a seamless experience.

8/10 Good

Maria Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Customer Service on 2 Apr 2024
Maria, thank you for your rating of Sonesta Select Tempe Downtown. We're pleased you had a enjoyable stay and we value your feedback. We look forward to welcoming you back in the future.

4/10 Poor

Samantha

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth staying at. I don’t know why the reviews are good at this place. The hotel it self was really dirty and the rooms are uncomfortably small. Very disappointed.
Stayed 2 nights in Mar 2024
Response from Customer Service on 30 Mar 2024
Samantha, we're genuinely disheartened to hear about your experience. We strive for cleanliness and comfort, so it's troubling to know that we did not meet those standards during your stay. We appreciate you bringing this to our attention as your feedback assists in our continuous efforts to improve service. We hope you give us another chance to better meet your expectations in the future.

6/10 Okay

Jason T.

Business traveller
Liked: Staff & service
BEWARE that they charge $15/day for parking! This was not shared with me ahead of time. Rooms are dated but clean. Heavy smell in hallways.
Stayed 2 nights in Mar 2024
Response from Customer Service on 30 Mar 2024
Jason, thank you for taking time to leave a review. We understand your surprise regarding the parking fee and assure it is to maintain the highest level of service. We're glad to note the cleanliness of your room. Regarding the smell in the walkways and the dated appearance of the rooms, we are always open to improvement. We appreciate your feedback and will certainly look into this. We hope you'll consider visiting us again for an enhanced experience.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Mar 2024
Response from Customer Service on 30 Mar 2024
Susan, we appreciate your feedback. It's fantastic to learn that you found the Sonesta Select Tempe Downtown's proximity to the airport to be beneficial. We hope to welcome you back in the future. Safe travels!

6/10 Okay

Richard

Liked: Staff & service
Room was humid.
Stayed 2 nights in Mar 2024
Response from Customer Service on 29 Mar 2024
Richard, it's regrettable to learn about your discomfort due to the room's humidity. We can assure you that our team receives ongoing training to ensure that our guests' needs are met promptly, including the optimal conditions within the rooms. We hope to have another opportunity to better serve you in the future.

8/10 Good

Kimberly

Liked: Cleanliness
The courtyard and pool area are very nice. The rooms are just average and could use updating. Note: they will not clean your room unless you request it.
Stayed 4 nights in Mar 2024
Response from Customer Service on 29 Mar 2024
Kimberly, thank you for taking the time to share your impressions of your stay. We're pleased to hear you enjoyed our well-appointed courtyard and pool area. While our rooms are designed with a classic style, we are always looking to improve, and your comments will help guide future enhancements. We also offer an on-demand housekeeping service for our guests' convenience. Next time, we would be more than happy to schedule your room's refreshment at a time that suits you. We hope to welcome you back soon for a more satisfying experience.