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Reviews of Sun Lakes House w/ Patio by Cottonwood Golf Course

Sun Lakes House w/ Patio by Cottonwood Golf Course
Sun Lakes, AZ

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

8.4/10

Cleanliness

Reviews

10/10 Excellent

JoAnn J.

Liked: Cleanliness
Very nice place, the manager was great
Very clean and spacious. It felt like being at your own home. Would love to come and stay again.
Stayed 15 nights in Apr 2024

10/10 Excellent

Bob H., Jackson mn. Siouxfalls sd

Liked: Cleanliness
Sun seeker
Great location, big house, Quit neighborhood. Would stay again
Stayed 21 nights in Mar 2024

10/10 Excellent

Joe S., Sun Lakes, Az

Liked: Cleanliness
property was as listed, nice & clean
great property, easy to use.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Cottonwood 2023
The only thing we found somewhat lacking was the collection of cookware and appliances. This needs to be updated and the non-working replaced. Everything else was was just fine.
Stayed 8 nights in Jan 2023

10/10 Excellent

Jenni P.

Liked: Cleanliness
Great stay!
We had a wonderful experience renting this property. The owners were in constant contact and always available to take care of our needs. House was extremely spacious and clean. Would definitely stay again.
Stayed 5 nights in Dec 2022

8/10 Good

Robert N.

Liked: Cleanliness
Truro Property
Overall good experience. Property is dated but clean and more than adequate for my stay. The owner and her daughter were very prompt in solving the two issues that arose during my stay. One outlet failed and an alternative quickly solved the problem. The heat pump failed and the owner provided state of the art space heaters until it was fixed. The location and community met my needs.
Stayed 19 nights in Feb 2022

10/10 Excellent

Charlotte G., The Dalles, Oregon

Liked: Cleanliness
Clean, comfortable, convenient
We had a very comfortable stay. The house was as described and clean and well appointed. Communication with the property manager was good, and the location was convenient for us as we have family in the neighborhood. I would definitely stay here again.
Stayed 8 nights in Mar 2021

10/10 Excellent

Antonia B.

Liked: Cleanliness
2nd time rental
This is our second time in this rental. The owner is super sweet!
Stayed 3 nights in Nov 2020

2/10 Terrible

Doris C.

Disliked: Cleanliness
Very old
The house was “clean” but was extremely old and we got bug bites, not sure what kind of bugs but we had to end up staying in a hotel because it was so bad.

10/10 Excellent

Douglas Roy S.

Liked: Cleanliness
Sun Lakes
Sun Lakes Cottonwood community is an excellant place to vacation ...pool area, golf course , fitness centre, are all first class and a very tough area to rent ...this place n owners.were great and I will be back !!
Stayed 56 nights in Feb 2020

4/10 Poor

Jeff M.

Liked: Cleanliness
Stuck in the 80’s
Only basic cable. No working garbage disposal. No patio furniture set up. Bonus room was musty and would not stay in. Master bed Unsleepable as there was a hospital bed paired with a normal twin. Not even. Owner needs to inspect the carpet near master bedroom window as there is something wrong with the padding. Makes a crunching sound. Owner did pick up garbage as there was no service. No towels for the pool. Dishwasher inside needs to have pieces replaced. Several chipped dishes. Certainly not we expected or are use to from VRBO. Home definitely needs updating.
Stayed 23 nights in Nov 2019

4/10 Poor

Brian S.

Not what we expected.
August in Arizona is hot. Upon arrival the air conditioning was not working, contacted the manager and she put us in touch with the owner. After we found out nothing could be done to repair it this day, the owner paid for a motel for us for the night. The next day a new unit was installed and we returned. The listing showed internet service and cable TV. We had neither. After the owner made arrangements for internet, a modem arrived on Tuesday the fourth day after our arrival. We had to install it. Still no cable TV. We were told there was an air antenna so that was it. We were at least getting local channels. This place is definitely dated. It appeared to have been vacant for awhile as a musty odor was prevalent. My wife had to clean the floor where the stool and shower was in the master as it was dirty. All I can really say is we overpaid for the accommodations and did not receive what was advertised.
Stayed 8 nights in Jul 2019
Response from VrboOwner on 2 Apr 2020
Brian, we're sorry certain aspects of your stay fell short. We're glad to hear the homeowner compensated you for one night at a motel while repairing the AC unit. Since your stay, a new central air unit has been installed and we are sure this issue won't recur. Additionally, the home is now equipped with two routers and a new internet service provider. Cleanliness is of the utmost importance and the issue you experienced was an isolated incident as the cleaning team takes great care to ensure perfection. We are confident future guests will have five-star experiences moving forward. Best, the Evolve Team

10/10 Excellent

Douglas Roy S.

Loved it
House very comfortable n clean...very roomy n felt so much like home ..gsrage has lots of space n everything you need is there and owner very easy to contact and help...just did not require anything...will be back again as Sun Lakes pool n facilities are top shelf !!..Doug n Charlotte 😎👱‍♀️
Stayed 47 nights in Feb 2019

8/10 Good

Sandra S.

Good location, but many problems
Extra charges to expect: about $25 fee to the HOA to be able to access on-site restaurant and bar, damage protection fee of $250 is NOT a refundable fee, even though it is a home with 2 bdrooms and sleeps 6, occupancy above 2 people is an additional fee. Rental agency, owner, and owner's daughter gave conflicting directions i.e. key location, garbage pickup, leaving instructions. We spent 2 of our vacation days waiting for repair people. The lights went out in a bathroom and the toilet was not working. There were 2 ancient DVD players, but had a note that said the DVD player was not working and "good luck". We bought a new DVD player and left it. The location was good - close to relatives that we wanted to visit, but frustrating to have to deal with so many problems.
Stayed 19 nights in Jan 2019
Response from VrboOwner on 2 Apr 2020
Sandra, we're glad you were able to have a pleasant stay overall, but we're sorry to hear about certain issues preventing you from fully enjoying your stay. There is a $250 nonrefundable included on every reservation 21 days or longer. It is charged in lieu of a large security deposit and covers your group for up to $3,000 of incidental damage and eliminates any post-stay discrepancies regarding security deposit returns. There is a $25 fee to the HOA to use the facilities at Cottonwood and we have added this to the listing description so future guests are aware. We apologize for the mix up of the key location and are working to correct this to prevent the scenario you encountered. We understand the toilet was working fine prior to your stay and is functional now. The homeowner wasn't sure what caused the lights to go out, but an electrician went in and fixed it as soon as they could. They informed you that it wasn't necessary for guests to be there while the repairs were being made. The homeowner works hard to ensure all guests who come to visit have the optimal stay! Best, the Evolve Team

2/10 Terrible

HOMER S.

Never again
There was no internet no cable and in fact we couldn’t even get the news because no picture at all, the stove was not clean, the knobs on some of the kitchen cabinets had dried food particles on them. The instructions were that we had to strip the beds, put the towels in the washer and vacuum the floors? What was the cleaning deposit for? Can’t recommend this place at all
Stayed 5 nights in Nov 2018
Response from VrboOwner on 2 Apr 2020
Homer, thank you for your review. We're sorry to hear that some aspects of your stay fell flat. Had you reached out to your guest contact during your stay, they would have been more than happy to help you figure out the internet and the cable. Unfortunately, they never heard from you and were unaware that you were having such issues. Cleanliness is of the utmost importance and this homeowner and her team strive to provide all guests with a clean, comfortable home. We are confident this will not be a recurring issue for future guests. Thank you again for your feedback! Best, the Evolve Team

4/10 Poor

Jeffrey H.

Very dated very limited services
Very dated, no cable, no internet, no trash disposal. Not worth the money.
Stayed 6 nights in Dec 2017
Response from VrboOwner on 2 Apr 2020
Jeffery, thanks for the feedback. We're sorry to hear that the property wasn't as you'd hoped. While we certainly understand your disappointment, the property does not list cable or internet as an amenity and the pictures accurately depict the listing. As past travelers have pointed out, this property delivers on exactly what it advertised. Thanks again for taking the time to leave this review. Best, The Evolve Team