Lucknow Hotel Guide - Phoenix Palassio hotels in Lucknow, India.

"Very friendly and courteous staff "

"Great place to stay in lucknow as the room was super spacious. The building was newly made and the host design the room with very luxury style. The balcony was very cozy with a garden and sunset view. We have enjoyed a-lot and all credits goes Arth Team to make our stay memorable. See you soon Team!"

"Good service but not too well maintained. Scotch tapes on tv, bathroom glass. Not that top class look! Also a couple of staff members didn’t seem to be decent towards women folk."

"Room carpet was all stained, water kettle was broken, mattress had blood stained"

"I had very hard time with them first thing they didn’t. Answer phone call no Matter what you do. When I trying to check in. they didn’t found my reservation I had show them email order to get checked in. they’re surprised how I make reservations online they didn’t know that. I think needs more robust communication with guests "

"We did not stay there, address is not correct, could not reach them via phone or messaging. We requested for cancellation via Expedia app, no idea if it is cancelled or not. "