Outdoor pool, open 6:00 AM to 7:00 PM, pool loungers
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Reviews of Ocean Bay Phu Quoc Resort and Spa

5 out of 5
Ocean Bay Phu Quoc Resort and Spa
Duong vao Dinh Ba, Ong Lang, Cua Duong, Phu Quoc, Kien Giang

Reviews

9.4

Exceptional

Rating 10 - Excellent. 52 out of 68 reviews" "
Rating 8 - Good. 9 out of 68 reviews" "
Rating 6 - Okay. 6 out of 68 reviews" "
Rating 4 - Poor. 1 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Killian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at this property! From check-in to check-out, everything went perfectly well and the service was on point! Every employee is here to make your stay as pleasant as possible. Their spa is also a must try as we had a very relaxing time there. Thank you!
Stayed 2 nights in May 2024

10/10 Excellent

Kostiantyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the beach. few swimming pools and clean beach
Stayed 3 nights in Apr 2024

8/10 Good

Jocelyn

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Oren

Excellent
The service at the lobby was over the top. The rooms very very special and clean and comfortable. The place itself is well kept. A lot of gardening work and very clean, and so it the beach area. The pool is fantastic. There are Yoga classes in the morning. Great hotel. There is a good Pizza place and restaurants on the road.
Stayed 2 nights in Feb 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best thing I liked about this property was the staff, especially the manager Trung. Trung and staff provided excellent customer service, they all went out of their way to accommodate all of our needs. Everyone working at the resort was very friendly and treated like Kings & Queens. I have stayed at many 5 Star resorts all the world and this one is now on the top of my list mainly due to Trung and his staff. If you want to be treated especially well I highly recommend staying at the Ocean Bay in Phu-Quoc. Sincerely Ray S.
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a great location and great amenities
Stayed 3 nights in Jan 2024

6/10 Okay

The Anh

Stayed 1 night in Jan 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Perfect for a relaxing beach holiday. We stayed in a beachfront bungalow which was spacious and nicely furnished with good sized terrace and space in garden for sun beds if you prefer to laze the day away under the palm trees instead of beach or poolside. Stunning sunset views. Staff were all very friendly and attentive to requests. The only negatives for us were that for lunch/dinner vegetarian food options in the restaurant were bland so we ate out in local places which were an easy short walk from the resort. Breakfast options were good mix of local and western cuisine but can get chaotic at peak times (you need to queue at separate bar for coffees). Would recommend and would stay again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tanna shawn

Stayed 5 nights in Dec 2023

10/10 Excellent

Linda

Stayed 2 nights in Nov 2023

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting for the hotel, right on the beach. Our room had a magnificent sea view, the perfect spot for catching a sunset. The only thing I would point out is that the "bungalow" is actually either an upstairs or downstairs apartment, and the steps to the upstairs are very steep and potentially slippy in the rain. If you are at all unsteady on your feet request a ground floor "bungalow". The staff were very friendly and helpful. On my first day at breakfast I asked if they had gluten free bread for toast. They didn't, but they baked some for the rest of our stay. There is a free shuttle to the airport which runs every 2 hours. If you fancy eating out of the hotel, there is a family restaurant opposite the entrance, or you have to catch a taxi into town. Taxis are relatively cheap and very easy to book on the Grab app (like uber).
Stayed 6 nights in Oct 2023

10/10 Excellent

Thien Anh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully designed resort, infinity pool looking out to the beach, clean and beautiful room, great staff, good food. They offer pickup from and dropoff at airport and will coordinate with your arrival (even if that changes, e.g. due to delayed flights)
Stayed 3 nights in Oct 2023

10/10 Excellent

Dean

Liked: Cleanliness
Stayed 3 nights in Sep 2023

8/10 Good

Reeshi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were way too hard. Need new mattresses.
Stayed 5 nights in Oct 2023

10/10 Excellent

duc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am super impressed with all crew members here at the Ocean Bay from the point of pick up all the way to the check out process. It's very evident the staffs are very knowledgeable and that they are very, very attentive to guests' needs. All my minor issues were all handled with the utmost professionalism. The pool, the beaches and the green environment set the tone for a very mature, quiet visits. I even took advantage of the very on-site scooter rental and ventured out for a couple hour. The restaurant offers excellent seafood options and breakfasts carry a variety of some Vietnamese authentic dishes and seasonal fresh fruits. I'd definitely consider OB for my next time around travel plan, and strongly recommend so to others.
Stayed 3 nights in Sep 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautiful resort, will be back
Stayed 8 nights in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Beautiful and peaceful stay. Great facilities and wonderful staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 4 nights in Aug 2023

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Donna Marie De

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had such a great time we rebooked for Thanksgiving!!! The staff was awesome and service was 5 star!! Extremely helpful with planning outings and helping with airline reservations. Recommend 10000 percent!!
Stayed 2 nights in May 2023

4/10 Poor

Andrew

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Terrible food. 3 star property
3 star property, a country mile away from the marketed 5 star. Lovely setting, polite staff, great massages. Terrible…. And I mean really terrible food. We ended up going out for food as the hotel was that bad. We decided to eat lunch by the pool on our last day and got food poisoning. The hotel didn’t even apologise.
Stayed 5 nights in Mar 2023

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing- staff were so lovely and helpful- the room and facilities best we have found in Vietnam
Stayed 4 nights in Apr 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a staff that tries hard to get it right
Stayed 4 nights in Mar 2023

6/10 Okay

Sharon

Travelled with group
Liked: Cleanliness, staff & service
Beautiful resort and wonderful staff. Didn’t like the bathroom situation being open to the elements hot and steamy no air, dark and bugs!
Stayed 4 nights in Mar 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay at the resort. We spent 5 nights and each night was spectacular. The resort is beautiful, the rooms are amazing. Trung, the Director of Operations, was a true professional and helped to make the stay exceptional.
Stayed 5 nights in Mar 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a lot of amazing things about this resort. The staff are very friendly and attentive, great attention to detail. The airport transfer was a bit of a problem so be sure you confirm and reconfirm those details before arriving. The checkin process took a little bit of time. Go check out the property and the waiting shouldn’t be an issue. The ultimate relaxation spa package was wonderfully relaxing. The views are incredible. Beautiful view photos to take home! This place feels like paradise.
Stayed 1 night in Feb 2023

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and helpful! Amazing property
Stayed 6 nights in Dec 2022

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Hotelanlage, leider war zum Zeitpunkt als wir vor Ort waren immer wieder arbeiten an beiden Pools. Aber ich bin mir sicher, sobald die Baustelle abgeschlossen ist, wird die Hotelanlage noch bezaubernder als sie nicht eh schon ist. Die Preise an der Poolbar sind für Vietnam schon sehr teuer. Eine Empfehlung ist es, die Wasserflaschen außerhalb der Anlage zu kaufen. (direkt gegenüber gibt es dazu die Möglichkeit)
Stayed 3 nights in May 2024

10/10 Excellent

Keishi

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフが優しくわからないことはなんでも教えてくれました。レイトチェックアウトの要望も臨機応変に対応してくれました。食事美味しかったです。素晴らしいホテルでオススメです。
Stayed 1 night in May 2024

8/10 Good

YUICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海に面したコテージに宿泊しましたが夜は波の音が聞こえるだけのリラックスできる環境です。
Stayed 1 night in May 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Zauberhaft
Stayed 6 nights in Apr 2024

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Sejour de 14 jours. J'ai aimé le calme, la propreté des logements en pleine nature, le cadre dans sa globalité et sa quiétude, la qualité du spa. J'ai moins l'accueil du premier jour extrêmement "speed", mettant une certaine pression pour repondre aux questions, l'absence de signalétiques pour sorienter sur un site assez vaste, l'absence de navettes régulières pour aller en ville.
Stayed 12 nights in Mar 2024

8/10 Good

Jean-Jacques, Paris

Liked: Cleanliness, staff & service
Hotel too crowded, equipment too old and access to the rooms not well secured.
Stayed 1 night in Mar 2024

10/10 Excellent

Karine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cadre exceptionnel dans une baie superbe bungalow 😍vue mer magnifique salle de bain immense jardin magnifique nous étions dans la nouvelle partie piscine extraordinaire avec peu de monde petit dej super varié petit cours de yoga tous les matin avec Hoa extra dans un super cadre 😍 personnels attentionnés 😊location de scooter sur place
Stayed 4 nights in Feb 2024

10/10 Excellent

Jens

Liked: Property conditions & facilities
Anbefalt
Nydelig miljøvennlig resort med forbløffende arkitektur. Forekommende personale og nydelige bassenger i tillegg til ren strand. Kvaliteten i restaurantene mangler litt for å nå helt til topps
Stayed 3 nights in Feb 2024

6/10 Okay

Rikke

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Vakkert hotell
En renslig, vakkert og kjempefint hotell i nydelige omgivelser. Restauranten og service derimot var ikke bra. Tok 1 time før vi fikk middagen, og ting tok generelt veldig lang tid. Men alt i alt et hyggelig sted!
Stayed 5 nights in Feb 2024

10/10 Excellent

Angelika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne, gepflegte Hotelanlage, umgeben von traumhaft schönen Pflanzen, direkt am Sandstrand. Wir fanden das grosse Badezimmer mit der Badewanne aus Stein richtig cool. Die Hotelangestellten waren sehr freundlich und hilfsbereit. Das reichhaltige Morgenbüffet lies keine Wünschte offen. Einzig das schön gelegene Restaurant fürs Abendessen fanden wir etwas enttäuschend. Schade, wir haben zweimal dort gegessen (Essen fade) der uns bedienende Kellner unangenehm und gestresst.
Stayed 3 nights in Jan 2024

10/10 Excellent

Muneki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが親切で丁寧に対応してくれたので、とても気持ちよく過ごすことができた。友人にも勧めたい。
Stayed 3 nights in Feb 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreamy paradise
We are so happy we chose Ocean bay for our honeymoon. The staff is extremely sweet and helpful. Beautiful views and tasty food both from the pool and the beach restaurant - also veggie options! Even more beautiful in real life than the photos. Just a dreamy place overall, a true paradise. We highly recommend it to everybody travelling to Phu Quoc.
Stayed 4 nights in Jan 2024

10/10 Excellent

ELBERT JAIMIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport Shuttle pickup and dropoff, scooter rental, kind employees, nice beach and pool, close to the island highway and far away enough to not hear highway noise. Several local eats but mostly restauraunts catered to the 3 or 4 hotels/bnb’s nearby. Amazing staff. Pleasureable experience
Stayed 4 nights in Jan 2024

10/10 Excellent

olivier

Stayed 5 nights in Jan 2024

10/10 Excellent

YOUNG GEUN

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay on Ocean bay resort
We loved our stay at Ocean Bay resort! The villa was fantastic, it was close to the beach and the best part was that you have your own sunbeds outside of the villa. The bed was nice and the room was clean. Breakfast was great, you had so much options. Loved the interior on the whole resort. It was easy to rent bikes and motorbikes. And all of the staff was so nice and helpful! We highly recommend Ocean bay resort / Best regards Kim & Daniel
Stayed 5 nights in Jan 2024

6/10 Okay

Marco

Stayed 3 nights in Dec 2023

10/10 Excellent

EUNSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infiniti Swimming Pool
Abends am Strand
Abends am Strand
Stayed 2 nights in Dec 2023

10/10 Excellent

Ryota

Stayed 1 night in Nov 2023

10/10 Excellent

Lisa-Marie

Stayed 3 nights in Nov 2023

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eine traumhaft schöne Anlage, die gepflegt wird. Sehr freundliches und hilfsbereites Personal. Jeder "Wunsch" wird erfüllt. Ein Frühstück das keine Wünsche offen lässt. Das Abendessen am Meer ein Erlebnis.
Stayed 6 nights in Sep 2023