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Reviews of Hotel Congra

1 out of 5
Hotel Congra
Calle del Carmen 32, Pilar de la Horadada, Alicante

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 59 reviews" "
Rating 8 - Good. 25 out of 59 reviews" "
Rating 6 - Okay. 5 out of 59 reviews" "
Rating 4 - Poor. 1 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Francisco Javier

Liked: Cleanliness
Stayed 1 night in Sep 2022

10/10 Excellent

tanyaporn

Stayed 10 nights in May 2022

6/10 Okay

Ian

Liked: Cleanliness
Pilar de Horadada
Basic hotel. Ok for an overnight stop whilst travelling
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019
Response from Jose Manuel Gracia on 10 Aug 2019
Muchas gracias por su puntuacion.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very central for Pilar de la horradada but that’s where the good ends. The walls and ceilings are paper thin and we were constantly woken with guests arriving and leaving at all times of the night. The bathroom was in dire need of a refit. The bar which was close by was open until the early hours providing even more disturbance.
Stayed 6 nights in Jun 2019
Response from JOSE MANUEL GRACIA on 10 Jul 2019
GRACIAS POR SU CALIFICACION.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very clean bedroom and bathroom.excellant for an overnight stay.Handy for shopping and eating venurd.
Stayed 1 night in May 2019
Response from JOSE MANUEL GRACIA on 11 Jun 2019
GRACIAS POR CONTAR CON NOSOTROS.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy, beds made daily. I arrived early which was no problem as I was checked in with no wait at all. Friendly, cheerful and happy staff. Will definitely use this hotel again.
Stayed 4 nights in May 2019
Response from José Manuel Gracia on 25 May 2019
Todo el equipo del hotel, le damos las gracias por contar con nosotros.

10/10 Excellent

Verified traveller

Nice hotel near ameneties.
Friendly staff. Good location - a short walk to bars, restaurants and supermarket. Breakfast available - can also make your own using the kitchen if wanted. Clean and tidy - perfect for a short trip away.
Stayed 6 nights in Aug 2018
Response from JOSE MANUEL GRACIA on 21 Sept 2018
MANY THANKS, WE WOULD LIKE TO SEE YOU AGAIN.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Booked a no smoking room but there was a clear smoke smell and an ashtray, beds had plastic sheets underneath them which wasn't great in 30 degree heat. It was a roof over my head but not much more than that.
Stayed 7 nights in Aug 2018
Response from JOSE MANUEL GRACIA on 27 Aug 2018
Esta prohibido fumar en el hotel algunos clientes no respetan esta norma, creemos de que esta guerra contra el tabaco es muy dura de ganar. Sobre la sabana plastificada en las camas se debe al protector de colchón que por normas higiénico sanitarias es obligatorio en todos los establecimientos de hospedaje. Ante todo les damos las gracias por elegirnos.

10/10 Excellent

michelle, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Good location in Spanish part of town.
We enjoyed our stay. Very clean hotel, basic but comfortable. Good location in the Spanish town. Shops, bars & restaurant's close by. Staff very friendly, they only speak with me English but are happy to use phone translator.
Stayed 7 nights in Jul 2018
Response from José Manuel Gracia on 2 Aug 2018
Gracias por su estancia es agradable contar con personas como ustedes. Muchas gracias.

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Buen valor La cama no tenía
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Very clean hotel, basic standard, centrally located, with a very friendly staff. Great value for the money.
Stayed 1 night in Apr 2023

8/10 Good

Kemal

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from José Manuel Gracia on 15 Apr 2023
Gracias por su puntuación, es muy importante para nosotros.

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Un buen lugar para pasar la noche
Stayed 1 night in Apr 2023
Response from José Manuel Gracia on 15 Apr 2023
Gracias por su puntuación, es muy importante para nosotros.

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, room comfort
Excellente nuit
Le sejour s est deroulé à merveille, personnel super aimable gentil et disponible, hotel tres tres propre et tout etait neuf dans la chambre, Le seul bémol c'etait l'indisponibilité de place de parking mais c etait facile de trouver une place à coté de l hotel
Stayed 1 night in Aug 2022

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, room comfort
Muy bien todo personal muy agradable, habitación muy limpia y confortable todo bien lo recomiendo
Stayed 1 night in Jun 2022

8/10 Good

Beatriz Lorena

Travelled with family
Liked: Room comfort
Calidad - precio bueno.
Todo perfecto dentro calidad / precio.
Stayed 3 nights in Aug 2021

10/10 Excellent

Raúl García

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buen sitio y personal muy agradable
Stayed 4 nights in Aug 2021

10/10 Excellent

Laura

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021
Response from JOSE MANUEL GRACIA on 1 Sept 2021
MUCHAS GRACIAS, ESPERAMOS VERNOS PRONTO.

10/10 Excellent

BEATRIZ

Travelled with family
Liked: Cleanliness, room comfort
Habitación cómoda y limpia
El hotel está céntrico. Se puede ir en bus a la playa, incluso andando. Habitación cómoda, grande, con balcón. Todo muy limpio. El personal súper amable. Lo recomiendo 100%.
Stayed 6 nights in Aug 2021

8/10 Good

Salar

Travelled with family
Liked: Cleanliness, room comfort
Fint bemötande. Personalen tillgänglig 24/7. Frukost är billig men dålig. Lyhörda rum. Skulle absolut tänka mig att komma tillbaka
Stayed 14 nights in Jul 2021
Response from JOSE MANUEL GRACIA on 1 Sept 2021
MUCHAS GRACIAS, ESPERAMOS VERNOS PRONTO.

8/10 Good

Peter

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021
Response from JOSE MNAUEL GRACIA on 1 Sept 2021
MUCHAS GRACIAS, ESPERAMOS VERNOS PRONTO.

10/10 Excellent

José

Liked: Cleanliness, room comfort
Muy buen trato, habitación muy limpia.
Stayed 1 night in Jul 2021
Response from José Manuel on 25 Jul 2021
Muchas gracias por su visita. Agradezco su estancia.

8/10 Good

Joseph

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020
Response from JOSE MANUEL GRACIA on 9 Oct 2020
Gracias por su estancia.

6/10 Okay

sergio

Para dormir y ducharse
Para dormir y ducharse. Algo a destacar es que no tiene ascensor. Nosotros somos jóvenes y no nos importó pero habrá gente que si le interese saberlo. Limpieza diaria pero las camas poco bien hechas. Lo demás pasable. Cercanía a la playa con coche, colchón y almohada cómodas, el aire funcionaba bien. En recepción atentos y amables. En general bien.
Stayed 3 nights in Aug 2020
Response from José Manuel Gracia on 20 Aug 2020
Gracias, por su comentario.

8/10 Good

JOSE ANTONIO

Liked: Cleanliness
Correcto. Y mejorable.
Todo correcto, pero sin más. Algo de más colorido a las habitaciones y algún detalle les daria un plus.
Stayed 1 night in Aug 2020
Response from JOSE MANUEL GRACIA on 15 Aug 2020
MUCHAS GRACIAS LO TENEMOS EN CUENTA.

10/10 Excellent

Edilberto

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020
Response from JOSÉ MANUEL GRACIA on 15 Aug 2020
MUCHAS GRACIAS POR SU PUNTUACIÓN.

10/10 Excellent

Edilberto

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from JOSE MANUEL GRACIA on 15 Aug 2020
MUCHAS GRACIAS POR SU PUNTUACIÓN.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from JOSE MANUEL GRACIA on 15 Aug 2020
MUCHAS GRACIAS POR SU PUNTUACIÓN.

8/10 Good

jose luis

Liked: Cleanliness, staff & service, property conditions & facilities
Buena relacion calidad precio y buena situacion
Stayed 2 nights in Mar 2020
Response from José Manuel Gracia on 5 Mar 2020
Le agradecemos su estancia. Muchas gracias.

8/10 Good

Aitana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from JOSE MANUEL GRACIA on 26 Oct 2019
Muchisimas gracias Aitana por su punutuación. Nos gustaria verle de nuevo. Un saludo

8/10 Good

François

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from José Manuel Gracia on 13 Sept 2019
Gracias por su estancia.

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from José Manuel Gracia on 25 Aug 2019
Muchas gracias por su puntuación.

6/10 Okay

Verified traveller

El aire acondicionado no funciona y te mueres de calor
Stayed 1 night in Aug 2019
Response from JOSE MANUEL GRACIA on 20 Aug 2019
EL AIRE ACONDICIONADO FUNCIONA PERFECTAMENTE SI HAN TENIDO ALGUN PROBLEMA CON EL SE DEVE AVISAR EN RECEPCION PUES PARA ESO ESTA. EL AIRE ACONDICIONADO ES GENERAL EN TODO EL EDIFICIO DE NO FUNCIONAR NO FUNCIONARIA NADA. UN SALUDO

10/10 Excellent

Almudena-Desirée

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen trato al cliente
Stayed 4 nights in Aug 2019
Response from José Manuel Gracia on 14 Aug 2019
Muchísimas gracias por su puntuación.

8/10 Good

Antonio Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Jose Manuel Gracia on 10 Aug 2019
Muchas gracias por su puntuacion.

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien, un trato exquisito por parte de todo el personal, especialmente Jose.
Stayed 10 nights in Jul 2019
Response from Jose Manuel Gracia on 10 Aug 2019
Muchas gracias por su puntuacion.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Jose Manuel Gracia on 10 Aug 2019
Muchas gracias por su puntuacion.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Jose Manuel Gracia on 10 Aug 2019
Muchas gracias por su puntuacion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El trato del personal del hotel lo mejor, muy amables y simpáticos
Stayed 1 night in Jul 2019
Response from JOSE MANUEL GRACIA on 10 Jul 2019
GRACIAS POR SU CALIFICACION.

6/10 Okay

ALFONSO

Stayed 1 night in Jun 2019
Response from JOSE MANUEL GRACIA on 10 Jul 2019
GRACIAS POR SU CALIFICACION.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from José Manuel Gracia on 23 Jul 2019
Muchas gracias, por su colaboración.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo. Excelente calidad/precio, Buena localización dentro de la población, aunque mala zona para aparcar, pero lo tiene propio. Limpio, cuidado, el WI-FI va a muy buena velocidad, personal muy profesional y amable. Los desayunos excelentes y económicos en pequeña cafetería al lado de recepción. No tiene ascensor, por lo que las personas con movilidad reducida tienen difícil el acceso. Pero no sé puede tener todo... La población es preciosa y tranquila. Tiene 1* pero sin duda, la categoría es muy superior. He estado en 3* qué ya quisieran estar así de limpios, cuidados y tener esos profesionales atendiendo. Recomendable 100%
Stayed 1 night in Apr 2019
Response from José Manuel Gracia on 4 May 2019
Muchisimas gracias. Es un gusto para nosotros contar con personas con ustedes.

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from José Manuel Gracia on 13 Jun 2019
Le damos las gracias por elegirnos. Gracias.

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from José Manuel Gracia on 4 Apr 2019
Muchas gracias por elegirnos, un fuerte saludo.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
For the Price it is perfect and clean and placed central
Stayed 5 nights in Mar 2019
Response from JOSE MANUEL GRACIA on 27 Mar 2019
Muchas gracias. Ha sido un placer contar con usted.

8/10 Good

Antonio

Liked: Room comfort
Stayed 1 night in Sep 2018
Response from José Manuel Gracia on 21 Nov 2018
Gracias por su puntuación, para nosotros ha sido un gran placer tenerle .

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from JOSE MANUEL GRACIA on 23 Aug 2018
GRACIAS POR SU CONFIANZA.

8/10 Good

Carlos Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno y modico, personal con buen trato.
Stayed 10 nights in Aug 2018
Response from JOSE MANUEL GRACIA on 23 Aug 2018
GRACIAS POR SU ESTANCIA, LE ESPERAMOS NUEVAMENTE.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio y cerca de la playa
Stayed 2 nights in May 2018
Response from José Manuel Gracia on 5 Jun 2018
Muchas gracias, por su puntuación. Un saludo.