North Charleston Hotel Guide - Pine Haven Plaza Shopping Center hotels in North Charleston, United States of America.

"Breakfast was fresh and good "

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"Did not use amenities or have breakfast. Very clean and very courteous staff."

"The room was very nice and the breakfast was excellent. The staff were very friendly and treated us very well. "

"Here’s your updated review with the new details included, still under 1500 characters: --- I was initially very anxious about this stay, as I haven’t traveled in years and this trip was especially meaningful. After a last-minute date change, I canceled most reservations but missed one and was charged a no-show fee. I contacted the hotel the same day, requesting a one-time exception to apply the charge to my upcoming stay. Over the next week, I called multiple times and was told a supervisor would follow up, but I never received a call. When I finally spoke to a supervisor the day before check-in, I was told the charge could not be applied. This lack of communication caused significant stress leading up to my trip. Thankfully, check-in was warm and welcoming, and checkout was smooth, though I was disappointed my situation wasn’t acknowledged. The room had several issues: the carpet was still wet upon arrival, leaving my socks soiled; the shower door was off track and nearly fell; and the Wi-Fi did not work during our stay despite being reset. There was no ice bucket, and toiletries were incomplete (no body wash). Breakfast was complimentary, with eggs, sausage, pastries, fruit, and cereal. The eggs sat in a bath of water, which was unappealing. I did enjoy the complimentary coffee each morning and night. The location was convenient, but overall, communication gaps and room conditions made the stay stressful and below expectations."

"Everything from check-in to check out can be done remotely and still the office staff was super helpful for our late night arrival. The room was clean, bed was nice. Had no cups for coffee or water and no Kleenex in the room. Went out and bought some."

"The hotel was beautiful! The staff kept it well maintained and were really helpful! The only thing that decreased my rating was that the walls were very thin. The neighbors were playing music and having intimate time together in the late hours of the night. It was very difficult to sleep. The staff was super responsive during this event but i wish there was someone on site to help with things like this."

"The hotel was great - landed late and wanted to stay overnight before the 5-hr drive home. Room was spacious and clean. Breakfast is great as Embassy is famous for! Would stay again if flying in and out of Charleston. "

"Lovely room. Just feel the breakfast quality has declined over the years but greatly appreciate the complimentary water. And would appreciate a chest of drawers in room for people like us who have longer stays. But thank you for all you do!"