Hamilton Hotel Guide - Pinehurst Lake Conservation Area hotels in Hamilton, Canada.

"The room was all clean and there was plenty of room for parking"

"Only stay for a few hours just travelling through but was very good"

"Hotel rooms bathroom was in need of a deep clean. Breakfast was great and beds were very comfortable. "

"Staff were very friendly and as I was checking in late it made for at atmosphere that made me feel safe"

"All the staff were friendly and helpful. Rooms were perfect "

"Excellent "

"The hotel staff was great. Although, they had a lightning strike that took out their card machine that caused a lack of room keys, staff navigated it well. Breakfast was good and as to be expected. Parking was great and safe. The bathroom in the room could have been cleaned a bit more thoroughly prior to our arrival and a tear in the curtains “fixed” by tying a knot in it, could have been handled better. "

"Good breakfast."

"Having a full kitchen with dishes, cookware, utensils is great. Bonus if free breakfast. Biggest complaint was staffing and resources when magnetic key system failed for the whole weekend. Why would operations manager not staff up front desk as a contingency. We had to wait for 15 mins for staff to return from escorting guests to be let in with master key. During busy weekend with the hotel at capacity. It is absurd that the manager didn’t think how this would impact customers. Duh. Bad faux pas on mgmt. They should have compensated something to the guests as a consolation. It really negatively impacted my experience staying at this hotel."