Pinilla Hotels

"Jairo the concierge was amazingly helpful and hooked us up with two of the best meals we’ve ever had! Bryan at the front desk and the rest of the front desk. Staff spoke perfect English. The structure itself is Glow Ing white and stunning. Everybody is so accommodating. The rooms are wonderful. The breakfast buffet is out of this world. "

"The staff is wonderful"

"The breakfast was amazing"

"This resort exceeded our expectations. It was quiet, smaller than other resorts we’ve stayed at, had plenty of activities, walkable to the nearby marina and shops, and the service was amazing. We walked to other restaurants in the area, which were fantastic. The swim-up bar was a huge bonus as we spent so many hours in the pool. The beach was pristine and gorgeous. The most beautiful beach and picturesque sunset I’ve ever seen. The beach vendors were kind and did not bother. Food at the restaurants was good but not great. Traveling with a small child, we weren’t looking for the highest quality food anyway. We utilized the in room childcare - Alejandra was so sweet and kind. The massage and facial we received at the spa were relaxing and just what we needed. Service at the restaurants was good, but it was very slow at 5 o’clock somewhere during lunchtime. The only real complaint I had was the pillows were lumpy and uncomfortable. The bedding in general seemed not to fit the mattress as it kept coming off. Other than that, we had an excellent stay and plan to return again in the summer. "

"Phenomenal experience with superb staff. Huge thank you to Louis, Steven, Alexandra and Angel!"

"We had an amazing experience here-staff was great, rooms were clean and well appointed, housekeeping was excellent, food was excellent! We had a very smooth and first class experience at the W, can’t wait to plan another trip here."

"Room was spacious and clean. Loved the beach access. The grounds are beautiful. The food in the restaurant was excellent. The staff was so friendly and helpful. Our week was very enjoyable. "

"all"

"Beautiful property and picturesque setting! The beach was lovely and we enjoyed to walk on the large and expansive shore. We were able to get lounge chairs for a small fee $4 for the day. The food quality was excellent and they had a variety of different options. The entertainment was wonderful and they offered a variety of differing experiences, the pool was also very beautiful and the water was warm. The rooms were large and the patios were very comfortable. Overall we enjoyed our visit and would recommend staying at the Westin hotel when visiting Costa Rica. "