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"Clean rooms "

"Nice clean room "

"Needs improvement "

"As someone who has managed a hotel before I always walk into our reserved room and disinfect everything we will be touching and I take the comforter off the beds and pillows because those do not get changed after each us unless stained. We bring our own pillows and blankets. When doing my own inspection I found blood on the sheets. We told front desk and she changed our room. The halls and elevator were dirty. This would not be the best Embassy we’ve stayed at. Staff was wonderful, breakfast was grate, happy hour was great. No compensation or apology from management was made before or after our stay for the inconvenience. "

"Hotel itself is great. We stay here often when we are in Berkeley. However staff are not trained for 5* hotel. Front desk is polite the most. There is no 5* wording and mannerism. Wait staff is indifferent and tired most of the evenings we dined there. A man who served at breakfast in a cafe was consistently dismissive and gloomy. Considering high end prices we expected a bit more enthusiasm and friendliness typical for such properties. That attitude takes away from the experience. "

"The drains were clogged in the bathroom & sink. No bedding available for the sofa bed. Breakfast items were cold. Staff was great & doing their best "

"Excellent location and comfortable hotel rooms. Quiet room and comfortable bed. The restaurant for breakfast should be avoided: food sat in the kitchen, was cold, inedible. Restaurant staff inattentive."

"The property was okay, rooms were decently updated. The restaurant attached was a little overpriced for what we received. Staff at front desk were a little cold to approach however, the rest of the hotel staff were very friendly and helpful. I was not expecting it to be right off the freeway. And the bar closes pretty early. "

"Great place to stay with kids six flags is right there "