"The room was a disappointment given the price point. The sliding glass door on one-side was shattered, one of the bathroom windows was also broken, the left sliding glass door wouldn’t lock and or close ( eventually fixed) the sofa and comforter cover were both stained. I felt that my complaints were met with frustration by the front desk staff. I actually considered leaving for $473 a night I was frustrated all solutions were a take away, we-booked an ocean view with a king bed, we were offered 2 doubles garden view. The positive was the food and bar manager that listened and at least offered us a free dinner! Most of the team were exceptional "
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