Norwich Hotel Guide - Plain Hill Pond hotels in Norwich, United States of America.

"No microwave in room. "

"It was great 10 out of 10, if you do plan on coming here, just get the food package, because you’re basically gonna be paying the same amount amount. Dinner at the buffet for adults was $32 and for children. It was around $15 breakfast adults &25 and children $14.. Breakfast and dinner is not included in your reservation. I think it’s beneficial to get the wolf package to $89. 99. The place was really nice. The rooms were excellent had troubles with TV so there’s not really anything to watch except regular cable. As far as the staff not friendly at all, staff seemed like they don’t wanna really be there. If you have any issues or have questions good luck, you’re not gonna find anybody. For this to be a place for children, they can do a better job with their staff and be a more friendly, understanding that these are kids that are coming here to play these activities. But there’s like probably six elevators, maybe two or three worked so sometimes we’re waiting a really long time to get to and from your room. "

"10/10 experience "

"Ok"

"Good breakfast, staff polite and helpful. Room needed to be attended to upon checkin, musty smell. Pool not opened (was noted it was closed when booking) "

"We had a good time and saw a concert ! "

"Clean room. Breakfast not "curated," just normal continental fare. Ice machines not indicated on emergency map plan on door. After fruitless ice hunt, had to ask at front desk. Elevator floor buttons confusing: button "4" is floor four, that I can figure; but what is button "4R" next to it? Dispenser pumps in shower disappointing, typical "progress." Small stuff but add up to lessen stay quality. "

"We drove for 6 to 7 hours to get to Storrs and there was no one to check us in when we got there. I totally understand that the check in desk staff needs to step away sometimes, but it seemed like we were waiting quite a while. I did like the grab and go muffin/danish/cereal bar."

"Fairfield by Marriott Inn & Suites is a great hotel that is close to the Mohegan Sun casino, the hotel has a shuttle that goes to and from the casino, it’s a great feature. The hotel also has complementary breakfast and clean rooms. I would recommend this hotel to my family and friends."