Planken Hotels

"On our trip to Europe which included eight different countries, this was by far the BEST hotel we stayed in! While the parking was less than desirable, Daniel at the reception was kind and helpful in recommending public parking near the hotel for us. The room was amazing, the breakfast which was included, was the best we had in Europe and the location was very convenient to the old town and the train station. We would highly recommend this hotel to anyone traveling to Switzerland."

"Very easy check in, everything could be done straight from my phone. Our room had a beautiful view of the mountains, it was very quiet apart from being woken up by the church bells at 5 am but this is expected in many Swiss towns and villages."

"Lockers available downstairs. Comfortable room. Not emailed the welcome pass in advance, which tourist info and online said we should have received three days in advance - disappointing when we only had 24 hours"

"Very clean spacious rooms, great selection for breakfast, nice location. Only issue I had at the property was the shampoo bottles being too high up 😂"

"Couldn't have been better or cleaner or easier to manage! And laundry was free! In a country where things are so expensive relative to home, this was a nice gift. Would stay here again a hundred times over. They were super responsive and helpful with every question I have. Great location to boot!"

"Wonderful in all aspects"

"The staff at the front desk were terribly Friendly- MS REBECCA, KUSEY (hope I got it right) and the very lovely GM of the hotel. She offered my husband the local beer which was a very kind gesture. We were surprised at the respectfulness, friendliness and everything that you can ask from a front desk staff. The hotel is very clean and the breakfast buffet was delicious. My husband enjoyed the bacon."

"Great view"

"I paid more than my colleague for my two night stay. He had full pool and gym access whereas I did not have any access to either. They asked me for another 50 euro if I wanted a swim. Reception staff were rude and dismissive."