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Avra Imperial Hotel

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Avra Imperial Hotel

Indoor pool, 4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas
Property video
Executive Suite
Deluxe Suite | Terrace/patio
Executive Suite
Escape to Avra Imperial Hotel, a luxury family-friendly haven on the beachfront of Orthodox Academy of Crete. Indulge in aromatherapy and massage at Apivita Spa, or soak up the sun with a swim-up bar and sun loungers nearby. The 5 on-site restaurants serve Mediterranean cuisine, while yoga classes and bike rentals keep you active. Unwind at the garden or playground with free WiFi available throughout your stay; guest reviews rave about the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Pet-friendly
  • Room service
  • Pool
Point of interest

On the beach

This hotel is located on the waterfront and on the beach. Take advantage of the beach loungers, beach umbrellas, and free beach club at the sandy beach. Experience the magic of beachfront dining with a memorable meal at the restaurant. Chill out at the beach bar and savour a delicious apertif. Popular nearby activities worth checking out include snorkelling and surf lessons.

Point of interest
Point of interest
What guests liked about the beach

The beach at this property is ideal for relaxation, with direct access and a pleasant atmosphere.

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premium Suite - Residence Collection

Premium Suite - Residence Collection

Premium Suite - Residence Collection

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Twin Bed

View all photos for Premium Junior Suite, Private Pool - Residence Collection

Premium Junior Suite, Private Pool - Residence Collection

Premium Junior Suite, Private Pool - Residence Collection

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
HDTV
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Private Pool

Junior Suite, Private Pool

Junior Suite, Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Executive Suite, Private Pool, Pool View

Executive Suite, Private Pool, Pool View

Executive Suite, Private Pool, Pool View

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Suite, Private Pool - Residence Collection

Premium Suite, Private Pool - Residence Collection

Premium Suite, Private Pool - Residence Collection

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
HDTV
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View

Deluxe Room, Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Private Pool - Residence Collection

Premium Room, Private Pool - Residence Collection

Premium Room, Private Pool - Residence Collection

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
HDTV
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room - Residence Collection

Premium Room - Residence Collection

Premium Room - Residence Collection

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillow menu
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite, Private Pool

Deluxe Suite, Private Pool

Deluxe Suite, Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Private Pool

Deluxe Room, Private Pool

Deluxe Room, Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
HDTV
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 60 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Sharing Pool)

Deluxe Room (Sharing Pool)

Deluxe Room (Sharing Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
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About the area

Map
Kolymvari, Platanias, Crete Island, 73006

What's nearby

  • Orthodox Academy of Crete - 12 min walk - 1.0 km
  • Tavrontis Beach - 4 min drive - 3.5 km
  • Afrata Beach - 9 min drive - 6.5 km
  • Platanias Square - 15 min drive - 16.7 km
  • Falassarna Beach - 33 min drive - 28.8 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 46 min drive

Restaurants

  • ‪Μπουκιά & Γεύσεις - ‬4 min drive
  • ‪Μύλος Καφέ - ‬1 min walk
  • ‪menies - ‬8 min drive
  • ‪Mythos - ‬8 min drive
  • ‪Cafe Platanos - ‬4 min drive

About this property

Avra Imperial Hotel

Luxury family-friendly hotel near Orthodox Academy of Crete
3 poolside bars, a swim-up bar and a beach bar are just a few of the amenities provided at Avra Imperial Hotel. With a beachfront location, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in aromatherapy, a massage and hydrotherapy at Apivita Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; Avra Imperial Hotel also has a terrace, shopping on-site and a coffee shop/cafe. In addition to a garden and a playground, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • 4 outdoor pools and an indoor pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Bike hire, 2 outdoor tennis courts and a bus station shuttle
  • A free beach club on-site, an electric car charging station and express check-out
  • Guest reviews give top marks for the helpful staff
Room features
All 328 individually furnished rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Designer toiletries and hairdryers
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

All-inclusive room rates at Avra Imperial Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Children's club
Childcare

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Al Fresco
  • Avra Seaside
  • Basilico
  • Blue Dong
  • Xatheri

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Winery release events
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (21,528 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Champagne service
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and older; COVID-19 vaccination record requirement applies to all guests aged 10 and older

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 6 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night
  • COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1042K015A0208201
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 15 years old are not allowed in the fitness facility or hot tub, and guests under 10 years old are only allowed in the swimming pool with adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Avra Beach Imperial
Avra Imperial Beach
Avra Imperial Beach Platanias
Avra Imperial Beach Resort
Avra Imperial Beach Resort Platanias
Avra Imperial Resort
Avra Imperial Hotel Platanias
Avra Imperial Platanias
Avra Imperial
Avra Imperial Hotel Hotel
Avra Imperial Hotel Platanias
Avra Imperial Hotel Hotel Platanias

Frequently asked questions

Does Avra Imperial Hotel have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

Is Avra Imperial Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 6 kg per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Avra Imperial Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Avra Imperial Hotel?

Check-in start time: 6:00 AM; check-in end time: anytime.

What time is check-out at Avra Imperial Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Avra Imperial Hotel?

Some rate plans available at this property are all-inclusive.

Where is Avra Imperial Hotel located?

Located in Platanias, this beachfront hotel is connected to the convention centre, 0.6 mi (0.9 km) from Orthodox Academy of Crete, and within 20 mi (32 km) of Manousakis Winery and Old Venetian Harbor. Falassarna Beach and Balos Beach are also within 20 mi (32 km).

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Avra Imperial Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 233 reviews
Rating 8 - Good. 49 out of 233 reviews
Rating 6 - Okay. 15 out of 233 reviews
Rating 4 - Poor. 9 out of 233 reviews
Rating 2 - Terrible. 4 out of 233 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and stay in a private pool suite in the Residences. Amazing meals in local restaurants!
Stayed 8 nights in Jun 2025

8/10 Good

Tuomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for the money

This hotel has a really good spa with gym, saunas and jacuzzi. Rooms are very modern, soacious and clean but the bed is extrmely hard. The buffet restaurant was more tyan enough for us for the weekend - they have extremely wide range of varieties on table and the selection changes day to day. But the staff was absolutely lost with allergy information and they had my wife eat food with nuts and almonds several times although she kept asking if it was safe ot not. Very poor job on several occasions from the restaurant staff. Otjer than that it was a very nice and relaxing stay!
Stayed 3 nights in May 2025

8/10 Good

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No refund when I made duplicate booking

All are good, except no refund when I made duplicate booking by mistake, even I talked to them 1 week before the arriving date. I waste 3 nights
Stayed 5 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every little thing we needed they took care of. Amazing stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marie-Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!
Stayed 6 nights in Oct 2024

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would stay again!
Stayed 7 nights in Sep 2022

10/10 Excellent

Petros Sotiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area
Stayed 5 nights in Oct 2023

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing place, great service.
Stayed 7 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

8/10 Good

Saskia Kunibah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel !
Stayed 5 nights in Oct 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good! The employees were very kind and helpful. Especially Jessy and George. We had a very pleasant stay and I would recommend the resort!
Stayed 7 nights in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter (15) and I loved this hotel. Our stay was just amazing. We enjoyed our room with a private pool and the awesome pool view. The food was amazing. We liked the buffet. The staff were very nice and the cleaning lady was very kind and caring. It’s a nice hotel for families too. We will be back. Thank you for being a part of our wonderful vacation. Your hotel was a big part of this wonderfulness.
Stayed 6 nights in Aug 2024

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

The whole experience was amazing. The hotel is beautiful, the staff is friendly and efficient, the bedroom is spacious and comfortable. The swimming pool is so good, with a bar service inside so you can have drinks by the pool. The buffet has a lot of options, for all tastes, and it is delicious. We really enjoyed the stay and would definitely come back.
Stayed 7 nights in Jul 2023

10/10 Excellent

Jade

Liked: Staff & service, property conditions & facilities, room comfort

Quiet, relaxing resort

We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.
Stayed 6 nights in Jun 2024

10/10 Excellent

Ganna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you want a perfect holiday search no more

Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!
Stayed 12 nights in Aug 2022

10/10 Excellent

VASILIKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)
Stayed 9 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.
Stayed 5 nights in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely honeymoon

The stay at Avra Imperial really was the highlight of our honeymoon that we will always remember warmly. The quiet location on the beach was great for resting, the restaurant on the beach really good and service everywhere super friendly. We also came at night to see the full moon over the beach. We also really enjoyed having cocktails in the pool bar and dining in the asian restaurant, tasty food in a beautiful setting. Maybe we go again for an anniversary in the future.
Stayed 2 nights in Aug 2022

10/10 Excellent

Kinga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.
Stayed 7 nights in May 2023

8/10 Good

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.
Stayed 7 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avra Imperial is the perfect holiday hotel for families with great restaurants, great spa and gym, many pools to choose from, friendly staff, and big comfortable bedrooms. Direct access to the beach. Easy organisation of trips - we organised a private boat trip to Balos beach and Gramvousa Island, absolutely incredible. Close to Chania and Platanias. Best restaurant is the Beachside but book a week in advance. No good restaurants outside the hotel. Loved every moment there.
Stayed 14 nights in Aug 2022

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No sun on our patio

We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing
Stayed 3 nights in Sep 2023

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!
Stayed 7 nights in May 2024

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
It’s ok. But too many kids and babies, so we never went to the pool. The food was ok for an all inclusive. The beach is not nice. It’s gravel/stones. There is no evening and day activities.
Stayed 5 nights in Jul 2022

10/10 Excellent

Zohra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled through Crete and stayed at a double bed luxury room with pool view. It was in de building across the street so not in the main building but it was much better over there. Perfectly for couple without kids. Our restaurant was much smaller and less crowded with extra chosen meals from 5 star chef Babi. At this point we wanne thank Nikos, Argiro, Manolis, Giannis and Elaine for your services. At the entrance is a baby kitty and lots of good places to enjoy. To mention the beach is full of Stones maybe you could build a little path with sand sacks or something similar and the cleaners could be a bit precariously. Nevertheless it was a great hotel and so beautiful as well. Thank you for the stuff members who made it more nicer there for us. Greetings Ari and Zoi
Stayed 10 nights in Aug 2024