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Hotel Turquesa

2.5 star property
Hotel with 24-hour front desk, walk to Playa del Carmen Main Beach

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your current months are April, 2024 and May, 2024.
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May 2024

Hotel Turquesa

Property entrance
Point of interest
View from property
In-room safe, bed sheets
Bathroom

Overview of Hotel Turquesa

7.2

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Ave 25 entre 1 y 3 sur col. centro, Playa del Carmen, ROO, 77710
  • Popular LocationFonda Xcatic1 min walk
  • Popular LocationH C de Monterrey1 min walk
  • Popular LocationChicharronería Teresa2 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive
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Room options

Double Standard

cleanliness

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Wardrobe
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Playa del Carmen

Hotel Turquesa is located in Playa del Carmen Centro, a neighbourhood in Playa del Carmen, and is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.

What's nearby

  • Quinta Avenida - 7 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Playa del Carmen Main Beach - 10 min walk
  • Mamitas Beach - 8 min drive
  • Xcaret Eco Theme Park - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Lara & Luca - 9 min walk
  • Aguas Frescas - 3 min walk
  • Casa Sofia - 8 min walk
  • Aereo Café Bar - 4 min walk
  • Merchant Carnitas - 3 min walk

About this property

Hotel Turquesa

Hotel near Quinta Avenida
Hotel Turquesa is located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, and provides an airport shuttle and a terrace. Stay connected with free WiFi in public areas.
Additional perks include:
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and multilingual staff
  • Smoke-free property, tour/ticket information and luggage storage
Room features
All guest rooms at Hotel Turquesa include comforts, such as air conditioning, as well as
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay
  • A tax is imposed by the city: USD 1.93 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property caters to LGBTQ+ guests
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Shaddai LHMG Playa del Carmen
Hotel Shaddai LHMG
Shaddai LHMG Playa del Carmen
Shaddai LHMG
Hotel Turquesa Hotel
Hotel Shaddai by LHMG
Hotel Turquesa Playa del Carmen
Hotel Turquesa Hotel Playa del Carmen

Frequently asked questions

Is Hotel Turquesa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Turquesa?

Hotel Turquesa doesn't offer parking.

What time is check-in at Hotel Turquesa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Turquesa?

Checkout is at 11 AM.

Does Hotel Turquesa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Turquesa located?

Located in Playa del Carmen Centro, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach. Mamitas Beach and Gran Coyote Golf are also within 6 mi (10 km).

Hotel Turquesa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 103 reviews" "
Rating 8 - Good. 31 out of 103 reviews" "
Rating 6 - Okay. 23 out of 103 reviews" "
Rating 4 - Poor. 9 out of 103 reviews" "
Rating 2 - Terrible. 11 out of 103 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Daniela

Stayed 2 nights in Mar 2023

6/10 Okay

robert

Liked: Cleanliness, staff & service
Disliked: Amenities
I didnt like that there was only wifi in the lobby and not available in any of the rooms
Stayed 2 nights in Apr 2022

8/10 Good

Jeffrey

Stayed 7 nights in Apr 2022

4/10 Poor

Mariia

Disliked: Cleanliness, amenities, property conditions & facilities
They have black mold. I checked in and after a few minutes I realized that there’s a lot of black mold on the ceiling. I asked to be moved to another room, but there was still some black mold. I refused to stay because it’s dangerous for the health. Still waiting on my refund because this hotel doesn’t want to give you refunds knowing that the condition of the properties aren’t good.
Stayed 2 nights in Feb 2022

2/10 Terrible

Hortencia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ugly hotel
Stayed 2 nights in Feb 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Beware skimmer ? More tax ? Twice paying
All good room had ac and dehumidifier real big help with elderly, asthma people. But one negative, after show my receipt from internet prints ,full paid .lady reception ask pay 81 pesos tax more?? I did, no receipt just a smile?? but wonder is she skimmer ? Scams? Others didn't.
Stayed 3 nights in Jan 2022

10/10 Excellent

Juan Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value,clean bedrooms
Stayed 7 nights in Dec 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
It was okay for the price I guess
Stayed 1 night in Dec 2021

6/10 Okay

Roel

Liked: Cleanliness, staff & service
Disliked: Amenities
Quiet and clean but the room was damp all through out my stay and there is a musty smell because of it. That's why they always leave the AC and fan on after they clean it.
Stayed 5 nights in Nov 2021