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Jungala Hotel at VidantaWorld Riviera Maya

5.0 star property
Tropical paradise awaits at VidantaWorld Riviera Maya with massages, water park adventures, and diverse dining options to satisfy every craving.

Choose dates to view prices

Travelers find their tropical oasis at Jungala Park Hotel, with an 18-hole golf course and spa treatments. The property offers in-room WiFi and 20 restaurants. Guests praise the beach volleyball, waterslides, poolside bars, and coffee shops.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is €374
includes taxes & fees
5 Feb - 6 Feb

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Room options

View all photos for One-Bedroom Suite

55-inch LED TV with cable channels

One-Bedroom Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Mini-fridge
LED TV
  • 103 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Single Sofa Bed and 1 Queen Sofa Bed
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About the area

Located in Playa del Carmen, Jungala Hotel at VidantaWorld Riviera Maya is on a private beach. Playa Paraiso Golf Course and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Ojo de Agua Beach. Cirque du Soleil Boutique at Vidanta Riviera Maya and Puerto Morelos Town Square are two other places to visit that come recommended.
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Map
Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710

What's nearby

  • Nicklaus Design Golf Course - 5 min walk - 0.4 km
  • Paradise Beach - 13 min walk - 1.1 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 3 min drive - 1.4 km
  • Playa Paraiso Golf Course - 4 min drive - 1.8 km
  • Maroma Beach - 14 min drive - 6.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • ‪La Laguna - ‬10 min drive
  • ‪Lobby Bar Acuarium - ‬14 min drive
  • ‪Restaurante La Plaza - ‬9 min drive
  • ‪El Mar Y Tierra - ‬6 min drive
  • ‪Don Miquel - ‬9 min drive

About this property

Jungala Hotel at VidantaWorld Riviera Maya

Luxury family-friendly resort near Maroma Beach
Located close to Playa Paraiso Golf Course and Cirque du Soleil Boutique at Vidanta Riviera Maya, Jungala Hotel at VidantaWorld Riviera Maya provides a golf course, 2 swim-up bars and 2 beach bars. With a private beach, beach cabanas and sunloungers, this resort is the perfect place to soak up some sun. Treat yourself to a massage, a body scrub or a facial at the on-site spa. Make sure that you enjoy a meal at the 20 on-site restaurants, including breakfast, lunch and dinner. Yoga classes are offered at the health club; other things to do include beach volleyball and beach yoga. Free in-room WiFi is available to all guests, along with 5 poolside bars and a corner/local shop.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools along with a lazy river, a waterslide and 2 swim-up bars
  • 2 outdoor tennis courts, valet parking (surcharge) and a shopping centre shuttle
  • A free beach club on-site, a water park (surcharge) and babysitting (surcharge)
  • An outdoor pickleball court, ATM/banking services and concierge services
Room features
All 52 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Highchairs, children's slippers and childcare services
  • Recycling and eco-friendly cleaning products
  • 2 bathrooms with Jetted bath and rainfall showers
  • 55-inch LED TVs with premium channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Shopping centre shuttle (surcharge)
  • Secured, uncovered valet parking on site (USD 7 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • 2 beach bars
  • 2 swim-up bars
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • 5 poolside bars

Restaurants on site

  • Chiringuito
  • Del Lago Restaurante
  • Gong
  • Nektar
  • Quinto

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour pool access
  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Free beach club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Lazy river
  • Outdoor pickleball court
  • Pro golf shop
  • Tennis lessons
  • Water park
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini-fridge
  • Separate in-room dining area
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Hob
  • Ice maker
  • Kitchen
  • Kitchen island
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
This property's water park is closed every Thursday and Friday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 1000 per accommodation, per stay
  • A tax is imposed by the city: USD 3.15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 7 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Jungala Park Hotel Riviera Maya
Jungala Park Hotel at VidantaWorld Riviera Maya Resort
Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen

Frequently asked questions

Does Jungala Hotel at VidantaWorld Riviera Maya have a pool?

Yes, this property has 5 outdoor pools. Pool access is available 24 hours a day.

How much does it cost to stay at Jungala Hotel at VidantaWorld Riviera Maya?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Jungala Hotel at VidantaWorld Riviera Maya on 5 Feb 2026 start from €370.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jungala Hotel at VidantaWorld Riviera Maya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Jungala Hotel at VidantaWorld Riviera Maya?

Valet parking is available for USD 7 per day.

What time is check-in at Jungala Hotel at VidantaWorld Riviera Maya?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Jungala Hotel at VidantaWorld Riviera Maya?

Checkout is at noon.

Where is Jungala Hotel at VidantaWorld Riviera Maya located?

Nestled on the beach, this Playa del Carmen resort is within 1 mi (2 km) of Maroma Beach and Playa Paraiso Golf Course. Cirque du Soleil Boutique at Vidanta Riviera Maya and Puerto Morelos Town Square are also within 9 mi (15 km).

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Reviews

Jungala Hotel at VidantaWorld Riviera Maya Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 72 out of 92 reviews
Rating 8 - Good. 7 out of 92 reviews
Rating 6 - Okay. 7 out of 92 reviews
Rating 4 - Poor. 4 out of 92 reviews
Rating 2 - Terrible. 2 out of 92 reviews

Reviews

10/10 Excellent

Erika Lydia La

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amazing customer service!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Moran

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was luxurious and the staff were amazing and super nice. We saw a lot of wildlife, watched an amazing show of Cirque du Soleli, and the foods was amazing. The only bad comment I have that we did not know that it was non inclusive resort that made us spend more then we had expected.
Stayed 4 nights in Dec 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Lots of things to do , great for kids!
Stayed 4 nights in Nov 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch sevice. Very attentive staff. Great food. Tons of pool space. Literally my only complaint of my whole stay was that the pools were a little cold. Other than that, beautiful grounds. Great on site options of entertainment including the water park which we really enjoyed!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jacqueline A

Liked: Cleanliness, amenities, property conditions & facilities
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
Stayed 1 night in Nov 2025

10/10 Excellent

Hardik

Liked: Cleanliness, amenities, property conditions & facilities
Everything was in order and excellent management. The staff was extremely kind and helpful. Very happy.
Stayed 6 nights in Nov 2025

4/10 Poor

Ronnie

The staff was nice The hotel required a ten minute golf cart ride to get anywhere on the resort The golf cart takes at least ten minutes to arrive The room service didn’t come a number of times to clean the room Everything in the hotel was booked so you could not do many of the amenities offered
Stayed 7 nights in Dec 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
Stayed 6 nights in Oct 2025

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
great place, great quality food/beverage, great facilities, lots of attentive staff. only criticism is the lack of information on the facilities, activities, and logistics. We had a personal concierge group, but often times what they told us was not accurate. example: the Beach Club is by far the nicest pool, yet I asked 3 different person concierges on how to get a cabana and was told 3 different things. so had to figure it out on my own. again, overall great, just think the staff needs to know more about the hotel and what/how to recommend. thanks
Stayed 5 nights in Dec 2025

10/10 Excellent

osama

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place for kids and great hospitality
Stayed 4 nights in Jul 2025

10/10 Excellent

LAURA D SALDANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Service was absolutely amazing! Food was delicious at all their restaurants. Had a blast at Jungala water park and Cirque du Soleil with dinner was awesome. The only downside during our stay was the sargassum but, we still enjoyed the other amenities.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Jungala was excellent. They assisted me with transportation from/to the airport. The attentiveness of the entire staff was impressive. Everyone was friendly. The concierge staff at Jungala is professional and helpful. Having a private shuttle sent to transport me between resort destinations is a nice benefit to staying at Jungala. The beach club and waterpark are both very nice. My favorite experience was attending Cirque de Soliel: Joya. The show was the highlight of my stay and I would attend it again. I want to offer a special thank you to one of the concierges, Lizet. It was raining heavily one afternoon and I was bored in my room. I went downstairs and Lizet was kind enough to chat with me for about 15 minutes until the rain stopped. I would definitely visit Jungala again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff was amazing.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family of Five loved the experience and their VIP service was amazing ; The staff are always there we you need any assistance or service , very friendly and family oriented resorts
Stayed 7 nights in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Great property with good food. Service A++
Stayed 3 nights in Jun 2025

10/10 Excellent

Yosef

Liked: Cleanliness, amenities, property conditions & facilities
Definitely great place to be ! Service is amazing and the restaurant here are great ! We had a great full with in this resort and we enjoyed every second of it . Pools , water park and shows were amazing and the kids loved it ! Thank you for amazing time here . We’ll see you guys again soon !
Stayed 7 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Jungala was exceptional! Melany, Gerhard, Fatima and Liz! The food was amazing! The room always clean, lots of space for big families. Thank you for making our stay such an unforgettable experience for us!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jenefer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Jungala Vidantawas everything we hoped for — relaxing, exciting, and full of family memories. If you’re considering a family-friendly, vacation in Cancún, we absolutely recommend this resort! We can’t wait to come back. 🌞🌴
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property team was very helpful and accommodating. The resort itself was gorgeous and the food and drinks were all amazing. Would highly recommend and look forward to returning.
Stayed 6 nights in Apr 2025

10/10 Excellent

jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay! Do not hesitate to book, the staff cannot do enough for you. We had a birthday during our stay & they made it one to remember. All the extra touches in the room & the service was 10/10. Highly recommend the beach club/ Jungala.
Stayed 3 nights in Apr 2025

10/10 Excellent

elenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. The service , the rooms , our concierges were superb. Would definitely recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dragana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a relaxing and stress free vacation thanks to excellent service from our staff! Anything we needed they were on top of it in minutes.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extraordinary, and the service was AAA
Stayed 1 night in Feb 2025

4/10 Poor

Anh

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice hotel, and the staff are pretty helpful but we found our overall stay disappointing for a number of reasons. We booked because of the waterpark but our 2 year old was not allowed on a single slide, not even if we held him on the baby slide at the waterpark for babies. I’ve never been to a waterpark that strict. He got so upset that he wasn't allowed on anything, we left. The website boasts 20 restaurants, but for dinner we had 2 to choose from. Worst was the value. It cost almost $1000 cad a night, while its nice, its not that nice. And the food and drinks were all overpriced. They weren’t terrible but I’ve had $200 steak, that wasn’t it. The salmon sushi still had a bone in it, that shouldn't happen at a fancy restaurant. We paid for a week and even though we were told we wouldn’t get a refund, we left after 3 days and went and stayed at an all inclusive in Cancun were the food was just as good and the selection was better. I didn't want to waste a whole week there, I would rather pay for 2 vacations.
Stayed 7 nights in Sep 2025

10/10 Excellent

YOSEF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have truly impressed by Jungala. I’ve never met such device level in Northern America, it would be possible to compare only with Mandatin Oriental in Dubai. A Jem in Jungle. We have stayed for 5 days during the Easter, we didn’t go to the same restaurant once, the Butler/concierge of Brenda and Jose service was always shifting expectations. There are now crowds, no lines, you feel this exclusive personal approach and enjoy your vacation. I am someone who lives Océan, and here it’s not really swimmable. But I have never regretted choosing this hotel and would gladly recommend it to picky clients and come back in the future. Absolute pleasure to be here
Stayed 5 nights in Apr 2025