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The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Photo gallery for The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Junior Suite, 1 King Bed | Terrace/patio

Overview of The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

5.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Avenida 1ra Norte, Esquina con Calle 32 Norte, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationMario Villanueva Stadium Madrid2 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • Popular LocationMamitas Beach6 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

About this area

Playa del Carmen

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton is located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, and is in a shopping district and near the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Looking to get your feet wet? Windsurfing, sailing and swimming adventures can be found near the property.

What's nearby

  • Mario Villanueva Stadium Madrid - 2 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Mamitas Beach - 6 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Pier Navega - 10 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • 500 Gramos Grill - 2 min walk
  • Afrodisiako - 3 min walk
  • Renzo - 3 min walk
  • Trattoria Del Centro - 3 min walk
  • Caiman - 4 min walk

About this property

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

5-star luxury property revitalised in 2021 and located in Downtown Playa del Carmen
Near Playa del Carmen Main Beach, The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton provides a free breakfast buffet, a return airport shuttle and a poolside bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, reflexology or hydrotherapy. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Mexican cuisine and a poolside location. Free in-room WiFi is available to all guests, along with a rooftop terrace and a cafe.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking and valet parking
  • Outdoor furniture, multilingual staff and a computer station
  • A porter/bellboy, concierge services and a 24-hour front desk
Room features
All 60 individually furnished rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free secured, covered valet parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • El Mural
  • Sakru Maru
  • La Terraza
  • Coffee Corner

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property – May 2021
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free minibar

More

  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Guests under 18 years old are not permitted at this adults-only property

Frequently asked questions

Does The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at on 29 Jan 2023 start from €238.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Self-parking and valet parking are free at this property.

What time is check-in at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Checkout is at noon.

Does The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Yes, the property is all-inclusive.

Reviews

8.2

Very good

Rating 10 - Excellent. 104 out of 168 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 19 out of 168 reviews" "
" "8 - Good 11%
Rating 6 - Okay. 16 out of 168 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 9 out of 168 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 20 out of 168 reviews" "
" "2 - Terrible 12%

9.3/10

Cleanliness

8.7/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia Maria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how helpful the staff was, everyone was very polite loved the 24 hour coffee station, huevos rancheros, tacos de pescado and picanha were my favorite dishes will definitely come back
Stayed 6 nights in Jan 2023

8/10 Good

McKenzie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is a great resort for those who want to be close to 5 ave. and all of the shops and bars. The staff was super friendly and everything was clean. The food at the resort was subpar, the drinks were good. I wouldn’t stay here if you’re looking to stay at the resort all day most days, but it was great for my husband and I who did excursions most days and went out on 5 Ave.

10/10 Excellent

Kenya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Shower isn’t for people who wash their hair everyday and toilet kept getting clogged. Other than that. 10/10

4/10 Poor

Briona

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I ended up checking out early. It has a centralized location for night life and is a few blocks from a public beach, but the scenery was disappointing. The staff members were nice, but the amenities were lacking. The restaurants had limited hours and items. The food wasn’t good and my room had ants.

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever!!!

6/10 Okay

Grazvydas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a restaurant,no buffet,Menu is the same everyday and very short list.If you want to go to the beach,need pay at another hotel.Thats very complicated and finally expensive.
Stayed 7 nights in Nov 2022

6/10 Okay

Ulises

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I didn’t appreciate being told that I was going to be charged 100 dollars to get a new key. I left my key in my room. Poor customer service. Also when we booked we booked to have access to both Hilton resorts. When we got there that wasn’t the case and was told we needed to pay 65 dollars each day. We thought it was covered. Other than that. The menu was really small not much selection. The hotel had a lot of noise due to construction in the pool area.

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this property. The food is amazing and is what keeps us coming back. All of the staff are super friendly and very welcoming. Love that this hotel is small, intimate and not a big resort feel. The location is great, 2 blocks from the beach and around the corner from everything. This property has us hooked and we will continue to book here.
Stayed 3 nights in Oct 2022

10/10 Excellent

Santos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and helpful. The room was cleaned daily and surrounding area was wonderful.
Stayed 7 nights in Oct 2022

4/10 Poor

Minta

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
At the time of our stay the property was undergoing remodeling at the roof bar, restaurant, and pool. The reason we choose this hotel was because the photographs online looked so beautiful and relaxing. Instead, our view was of a construction barrier surrounding the pool and the pool bar was closed all together. We felt a little duped when we paid full price for a hotel that had limited services. At check-in our room was not ready, the front desk instructed us to go upstairs to have lunch while we waited. She did not mention that the upstairs was under construction, and we discovered this on our own. Once we returned to the front desk, we let her know we were not pleased with the situation and how no one gave us any notice or indication that the facilities would be very limited during our stay. We really felt like we should have been given some kind of notice and given the choice to stay elsewhere, as the purpose of our visit here was to relax and enjoy the rooftop pool, bar and sunshine. To make it up to us, she "upgraded" our room. Well, she certainly got the last laugh at our expense as this new "upgraded" room (#224) overlooked 5th Avenue, where at least 3 separate restaurants and bars with live bands played until 2am and the parties continued until at least 4am. And then, the cherry on top...the service closet is one step across the hall from our room where housekeeping begins prepping their carts at 7am right outside our door. Not to mention having to navig
Stayed 2 nights in Oct 2022