TV
Check availability

Reviews of Tre Xanh Hotel

3 out of 5
Tre Xanh Hotel
18 Le Lai, Phuong Tay Son, Pleiku, Gia Lai

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 4 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for your letter alerting us to the problem you have been having with my services. Chúng tôi mong đợi lần giao dịch tiếp theo và hân hạnh được phục vụ quý khách. Sincerely yours,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accomodations for the price
I arrived in Pleiku very late. The staff did not speak English or Chinese, but they somehow accomodated me.
Response from Hotel Manager on 2 Jun 2017
Thank you for your letter alerting us to the problem you have been having with my services. • I sincerely apologize for any inconvenience these issues may have caused you. As a result of our investigation, we found that Clogged. We have implemented a system to water pipe. • We look forward to your continued custom, and to serving you again. Sincerely yours,

6/10 Okay

Simon

Ok stay
It was ok, a bit expensive, close to local market
Thank you for your letter alerting us to the problem you have been having with my services. We look forward to your continued custom, and to serving you again. Sincerely yours,

6/10 Okay

thu, maryland usa

Disliked: Staff & service, property conditions & facilities, room comfort
Ok but will not return
Hotel is ok but needed improvements in bathroom. Should install a shower curtain rod & curtain to block water out of bathtub to the entire bathroom. Only one electric outlet in entire suite A & it located under a desk- very inconvenient for charging phone or laptop. Should be electric outlet right at bed or night stand next to the bed. Front desk staffs are not friendly. When charging water or sida cans that used in each room( I booked 3 rooms on 3/11-3/13/17), staff did not give receipt of itemized items total to amount charged. I booked 1 room double bed for brother & wife but they provided two twin beds. I requested change but staff said will do the next night which they never change room to double bed. Staffs are not friendly compared to all hotels I stayed in Da Nang,Hoi An, Sai Gon, & Ha Noi.

10/10 Excellent

Morimori, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Phuong Thao Bui on 30 Oct 2018
Dear Sir , Thank you for your letter alerting us to my services. We look forward to your continued custom, and to serving you again. Best wishes,

6/10 Okay

Verified traveller

Liked: Staff & service