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Reviews of Villa Flavia Heritage Boutique Hotel

3.5 out of 5
Villa Flavia Heritage Boutique Hotel
Otets Paisiy str. 13, Plovdiv, Plovdiv

Reviews

10

Exceptional

Rating 10 - Excellent. 40 out of 40 reviews" "
Rating 8 - Good. 0 out of 40 reviews" "
Rating 6 - Okay. 0 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property a week ago and I have to say it is one of, if not the best hotel I've had the pleasure of staying at. The staff were so friendly, welcoming and had all the knowledge to share for a wonderful visit to Plovdiv. The breakfast was delicious and the layout of the hotel and garden immaculate. Since I come from a Roman city in the UK, I especially liked seeing the Roman bath remains in the basement of the hotel. It was a real delight, thank you and I hope to stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Steven, South Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, the staff are wonderful and the hotel is superb, the hotel has ruins under it and they are a highlight, this hotel is highly recommended , will stay again !
Stayed 2 nights in May 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 6 May 2024
Dear Nicole,Thank you for leaving us this high score and we hope to see you again soon! Wishing you all the best!

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and friendly staff. Great location in Old Town. Will definitely visit again😍
Stayed 2 nights in Feb 2024
Response from Hotel Management on 5 Mar 2024
Dear Daniela,Thank you so much for the kind words! It was lovely to have you here and we look forward to seeing you again! Until then, we wish you all the best!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Flavia had very comfortable rooms, excellent service, a perfect location in the old town, convenient parking, and great breakfasts. Beyond that, they have ruins of an ancient Roman bath beneath the hotel, which they can give you a tour of. its the best mixture of old and new and truly an authentic experience. I felt extraordinarily lucky to have picked Villa Flavia to stay at.
Stayed 2 nights in Jan 2024
Response from Hotel Management on 15 Jan 2024
Dear Jon,Thank you for being our guest and giving us your wonderful feedback! It was lovely to have you here and we are so happy to hear that you fully enjoyed your stay with us! We hope to have the opportunity to welcome you again soon!

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel being built upon an ancient bath house. Centrally located. Amazing staff that were friendly, warm, accommodating and treated us like family. Must visit. We will be back for sure.
Response from Hotel Management on 7 Jan 2024
Dear Kathryn,Thank you for trusting us with making your New Year stay unforgettable! Getting to know you was such a pleasure for us and we can't wait to meet you again! Wishing you all the best and see you soon!

10/10 Excellent

Ruslana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! The hotel is beautiful & meticulous! I would stay there again! Food & staff were fantastic
Stayed 2 nights in Dec 2023
Response from Hotel Management on 3 Jan 2024
Dear Ruslana,Thank you so much for your high praise! It was wonderful to have you here and we can't wait to welcome you again! Wishing you all the best!

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, staff, and location!
I had a fantastic stay at this hotel. The staff were exceptionally friendly and very professional. Comfortable room, clean, and quiet. The location was fantastic - it is close to restaurants, shopping, and sites. The parking was secure, and the directions emailed from the hotel staff helped me locate it.
Stayed 2 nights in Dec 2023
Response from Hotel Management on 22 Dec 2023
Dear Robert,Thank you for the wonderful review! We appreciate your kind words and hope to welcome you back for another fantastic stay in the future! Until then, all the best!

10/10 Excellent

Emily

Stayed 1 night in Dec 2023
Response from Hotel Management on 22 Dec 2023
Dear Emily, Thank you for the high score! It was a pleasure to have you here and we hope to see you again soon! Wishing you all the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of our trip to Plovdiv
Truly outstanding. Villa Flavia is built on top of Roman bath ruins and they have lovingly and beautifully preserved them below the main lobby. Make sure you take them up on their offer for a short tour to see the original marble of the pool, original tunnels that demonstrate the heating mechanism (hypocaust). My boyfriend and I both looked at each other on our first night and said “this was a great choice” - property & rooms are lovely & comfortable - overlooks a gorgeous courtyard where you can have breakfast - fantastic buffet breakfast with great spread: hot items, Bulgarian yogurt and toppings, banitsa, pancakes, fresh squeezed oj, excellent espresso - parking was ultra convenient and worth the modest fee - roof top terrace is also lovely - cannot beat the location in old plovdiv, close to all of the museums, restaurants, Roman stadium, etc.
Stayed 2 nights in Nov 2023
Response from Hotel Management on 22 Dec 2023
Dear Guest,Thank you so much for taking the time to share your feedback. We are thrilled to hear that your stay here was outstanding and that you appreciated the unique historical elements and full comfort of our property.We hope to have the pleasure of welcoming you back for another memorable experience in the future! All the best!

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Villa Flavia's Team on 29 Oct 2023
Dear Adriana, Thank you very much for your high praise! We look forward to welcoming you again! Wishing you all the best!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a very interesting and unusual feature underground (Roman ruins, which they give you a tour of if you ask). Nice breakfast included, staff friendly and helpful ( particularly one who helped with finding a bus timetable), clean, modern and very conveniently located.
Response from Villa Flavia's Team on 25 Oct 2023
Dear Michael, Thank you for staying with us! We appreciate your kind feedback, and we are delighted to see you have enjoyed our service and facilities this much! We want to wish you all the best in the future, as we hope to welcome you back to our hotel.

10/10 Excellent

Antonio

Stayed 2 nights in Oct 2023
Response from Villa Flavia's Team on 16 Oct 2023
Dear Antonio, Thank you very much for choosing us for your stay in the beautiful city of Plovdiv! We hope you have an opportunity to return here, where we look forward to welcoming you - wishing you all the best until then!

10/10 Excellent

Neta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, freindly staff who was more than happy to assist and advise us with any question we had. The place is beuatiful, very clean and the breakfast was good. Highly recommended hotel,? Defenatly will stay there on my next trip to Plovdiv
Stayed 7 nights in Sep 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Neta, Thank you for the lovely review you have left for us. The pleasure was all ours, and we hope to see you again sometime, so we can treat you to a big cup of Americano with some almond milk on the side :) Stay safe and all the best!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hotel in Plovdiv
Our stay at Villa Flavia was excellent in every way. The location is perfect for visiting the old city, Kapana, and shopping or the local park. The staff are kind, helpful, and knowledgeable. The rooms are beautiful and comfortable, and the buffet breakfast is the perfect way to start your day of exploration. There is a gorgeous rooftop terrace to sip drinks or enjoy city views. One suprise you won't always find in the description: the hotel's basement features the ruins of a Roman bath discovered when they were renovating the hotel, which is now preserved and incorporated into the hotel's design. (And the staff will give you a personal tour.) I can't say enough good things about this hotel, and if I have the chance to return to Plovdiv, I don't think I'd want to stay anywhere else!
Stayed 2 nights in Sep 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Stacey, We would like to thank you for this kind-hearted and elaborate review. One can see you have truly enjoyed your stay with us, and we can only assure you the pleasure was mutual. Our team hopes this won't be your last stay in the beautiful city of Plovdiv, nor in our special hotel - so we wish you all the best, and may you have the opportunity to stay with us again!

10/10 Excellent

Maor

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Maor, Thank you for the high score. We look forward to welcoming you again! Stay safe and all the best!

10/10 Excellent

Jasmin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully designed, from the historical Roman ruins underneath, to the airy rooftop terrace with a spectacular panoramic view. The room was very comfortable, as was its bathroom and shower, and the complimentary beverages are a nice touch. The staff are very helpful, friendly, and fluent in English. The breakfast was delicious with a lot of options and the lobby and eating area are stylish and comfortable. It's in the perfect location for Plovdiv, and was easy accessible, including an elevator. Highly recommended!
Stayed 3 nights in Sep 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Jasmin, We are flattered by your kind words and humbled by your high opinion of our staff members. It is very satisfying to see you have acknowledged all of the small details (and not so small) that we have implemented in our hotel, and we hope to see you again soon. Wishing you all the best until then!

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Villa Flavia!
The care taken by staff and owner of this property is amazing! Everything was superb! The location is superb! Don’t miss the tour by the owner – the wonderful history of the property! I cannot wait to return!
Stayed 4 nights in Aug 2023
Response from Villa Flavia's Team on 2 Oct 2023
Dear Julianne, Thank you for the kind feedback! We hope your review will inspire more and more inquisitive guests to visit our property, and we thank you for the high recommendation. As you promised, we look forward to the day when you will return, so we can welcome you again! Wishing you all the best until then!

10/10 Excellent

Jenny

Stayed 1 night in Jul 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Jenny, Thank you very much for the high review score. We hope to see you again soon! Stay safe and all the best!

10/10 Excellent

Jan-Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very very nice hotel, great staff.
Response from Villa Flavia's Team on 8 Oct 2023
Dear Jan-Peter, Thank you for the kind words. We can only assume you will be visiting us again, based on the nice impression we have left on you, and we can only wish you all the best until then!

10/10 Excellent

Irina

Stayed 2 nights in Jun 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Irina, Thank you for reviewing our service so high. We hope to be able to welcome you again, and we wish you all the best until then!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and hotel was great
Stayed 2 nights in Jun 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Ann, Thank you very much for complimenting our staff and the service they provide. For us, it was a real pleasure to have you with us, and we look forward to seeing you again in the near future - all the best until then!

10/10 Excellent

Alister

Stayed 2 nights in Jun 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Alister, Thank you very much for the high score. We hope to see you again soon, and we wish you all the best until then!

10/10 Excellent

Selvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to shops and restaurants. Place was clean. Staff very polite and helpful. We enjoy the 4rd flood patio and the outside breakfast area. We would stay again.
Stayed 1 night in Jun 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Selvie, Thank you very much for bringing out our advantages in terms of service and facilities. We are delighted to see you have enjoyed your stay with us, and we can only assume you will repeat your visit in the near future, as you said so yourself. Until we meet again!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff at Villa Flavia went above and beyond to make us feel comfortable and cared for. They helped with changing our reservation details, offered drinks and help with luggage at check in, gave sight seeing recommendations, and even kept the delicious breakfast buffet open for us despite us oversleeping and missing the times. The property is historic, beautifully restored & renovated with modern, aesthetic decor. Our room was clean, spacious, well maintained, and ready right at check in. Staff even held our bags while we continued to explore before check in after check out. Have nothing but nice things to say! Thank you staff at Villa Flavia. Would return and staff here again in a heartbeat.
Stayed 1 night in May 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Stephen, We are truly touched and honored by your kind words. Hearing that we have made our guests feel at home is our biggest reward, and we can't seem to thank you enough for the high praise you gave us! We hope to have the opportunity to welcome you again, so we can share our passion for hospitality with you.

10/10 Excellent

Branimir

Stayed 1 night in Apr 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Branimir, Thank you very much for the high score you gave us. We believe that you enjoyed your stay with us very much, and we look forward to welcoming you again! Until then, stay safe, and all the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay in Plovdiv!
Everything was executed perfectly and we have absolutely no complaints. The service was professional and outstanding. The hotel is also perfectly located for visiting the old city.
Stayed 1 night in Mar 2023
Response from Villa Flavia's Team on 31 Mar 2023
Dear Guest, Thank you very much for the lovely review. We can only assume that this won't be your last stay with us, which is why we hope to see you again sometime soon, while we wish you all the best until then!

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Before leaving from the first time we stayed, we rebooked the exact same room for a week for another upcoming stay. It’s difficult to give a higher compliment than that for a hotel.
Stayed 2 nights in Jan 2023
Response from Villa Flavia's Team on 15 Jan 2023
Dear Clayton, We couldn't agree more! Thank you very much for the flattering review and for trusting us with your next stay in Plovdiv. Looking forward to it!Yours sincerely, Villa Flavia's Team

10/10 Excellent

KYUNG DUK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
규모가 작은 호텔이였지만 시설과 서비스는 5성급 호텔이었다.
Stayed 1 night in Oct 2023
Response from Villa Flavia's Team on 10 Oct 2023
Dear Kyung Duk, Thank you very much for the accurate, but nevertheless flattering review of our hotel. We enjoyed your stay just as much, and we wish you a pleasant rest of your trip throughout Eastern Europe. We hope to see you again!

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Helena, We would like to thank you for the high score, and to use this opportunity to invite you once again into our hotel. Wishing you all the best!

10/10 Excellent

Ann-Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
faultless stay
we loved it - Roman ruins in the cellar, well made rooms, comfortable beds, delicious breakfast and a fantastic team. will definitively come back when returning to Plovdiv
Stayed 1 night in Aug 2023
Response from Villa Flavia's Team on 2 Oct 2023
Dear Ann-Catherine, Thank you so much for the flattering review! We are delighted to see you have acknowledged our efforts, our attention to detail, and our genuine hospitality. We enjoyed your stay with us just as much, and we hope to have the opportunity to welcome you back again! We wish you all the best until then!

10/10 Excellent

Hande Begüm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Villa Flavia's Team on 8 Oct 2023
Dear Hande, Thank you for the high score, and for being our guest. Hopefully, we will see you again, and we want to wish you all the best until then!