Pocono Lake Hotel Guide. Hotels in Locust Lake Village, Pocono Lake, United States of America

"Great"

"Overall good experience, long lines to check in and room ready an hour after. "

"Everyone was so nice and friendly, the rooms feels comfortable and you can’t hear any noise. "

"Called 2 hrs past cancellation cut off due to car troubles. Even with Expedia calling they refused to credit me. After a 12 hr drive we made it to the hotel. Every inch of this place was disgusting. From the building, lobby, grounds and room. The front desk person was unsympathetic and again refused to give me my money back. Again Expedia called to solve the issue without success. DONOT STAY here. Disgusting on all levels"

"Reason I went was for the indoor water park but it was close. Waste of money "

"Breakfast was ok, not exceptional."

"Love it "

"I stayed at The Swiftwater, and unfortunately, it wasn’t family-friendly as we expected. Kids had to leave the pool after 5 p.m., but this wasn’t mentioned on the website. Beyond that, customer service was lacking. Staff rarely smiled or engaged with us, and when we went to the bar after last call, there was no effort to accommodate even a simple request. While the property itself is beautiful and new, the hospitality was disappointing. I wouldn’t recommend it for families, and I think management needs to make major changes in staffing and approach."

"Everything was Execelent "