Pocono Mountains Hotels

"Great"

"Overall good experience, long lines to check in and room ready an hour after. "

"Everyone was so nice and friendly, the rooms feels comfortable and you can’t hear any noise. "

"Reason I went was for the indoor water park but it was close. Waste of money "

"It is fully renovated so I love everything about this property."

"I stayed at The Swiftwater, and unfortunately, it wasn’t family-friendly as we expected. Kids had to leave the pool after 5 p.m., but this wasn’t mentioned on the website. Beyond that, customer service was lacking. Staff rarely smiled or engaged with us, and when we went to the bar after last call, there was no effort to accommodate even a simple request. While the property itself is beautiful and new, the hospitality was disappointing. I wouldn’t recommend it for families, and I think management needs to make major changes in staffing and approach."

"Everything was Execelent "

"Beautiful hotel. Comfortable space in the room, with clean, nice towels, good water pressure, good lighting, refrigerator and TV and coffee maker in room, easy to adjust heat and ac with wall thermostat. Restaurant and bar on 1st floor. Very convenient. Hotel and restaurant staff attentive. Balcony and lobby spaces in the hotel for relaxing. Location ideal."

"Breakfast was fine. I stayed 2 nights so I assumed my towels would be replenished and trash changed after the 1st night and even left a tip yet when I returned the next day it was not done and i ended up going to the front desk for towels to shower the next morning. I still left a tip upon departure and stripped and piled the linen to make things easier and was sure all trash was bagged "