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Cassino All Inclusive Resort Poços de Caldas By Nacional Inn

4.0 star property
All-inclusive hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for Cassino All Inclusive Resort Poços de Caldas By Nacional Inn

Front of property
Sun deck
Restaurant
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Spa
  • Pool
  • All-inclusive
  • Bar
  • Pet-friendly
The current price is €189
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Family Room (Luxo)

1 bedroom, in-room safe, desk, laptop workspace

Family Room (Luxo)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Exclusive Studio Suite

Exclusive Studio Suite

Exclusive Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • 88 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room (Luxo)

Deluxe Room (Luxo)

Deluxe Room (Luxo)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Studio Suite, 1 Queen Bed

Standard Studio Suite, 1 Queen Bed

Standard Studio Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Cable channels
Laptop workspace
Daily housekeeping
Desk
  • 58 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Quarto Luxo Acessibilidade

1 bedroom, in-room safe, desk, laptop workspace

Quarto Luxo Acessibilidade

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Premium Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Junior Studio Suite

View from room

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Cable channels
Desk
Laptop workspace
Daily housekeeping
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Suite Presidential with Pool View

1 bedroom, in-room safe, desk, laptop workspace

Suite Presidential with Pool View

  • 88 sq m
  • Sleeps 4

View all photos for Room Master

1 bedroom, in-room safe, desk, laptop workspace

Room Master

  • 27 sq m
  • Sleeps 4

View all photos for Handicapped Room

1 bedroom, in-room safe, desk, laptop workspace

Handicapped Room

  • 27 sq m
  • Sleeps 3

View all photos for Suite Premium with Pool View

1 bedroom, in-room safe, desk, laptop workspace

Suite Premium with Pool View

  • 60 sq m
  • Sleeps 6

View all photos for Suite Junior with Pool View

1 bedroom, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 55 sq m
  • Sleeps 6

View all photos for Suite Standard

1 bedroom, in-room safe, desk, laptop workspace

Suite Standard

  • 58 sq m
  • Sleeps 2

View all photos for Room Deluxe with Mountain View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 3
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About the area

Jardim Philadelphia, a neighbourhood in Poços de Caldas, is home to Cassino All Inclusive Resort Poços de Caldas By Nacional Inn. Fountain of Roses and Christ the Redeemer are local landmarks, and some of the area's activities can be experienced at Thermas Antonio Carlos and Poços de Caldas Cable Car. Travelling with kids? Consider Walter World Theme Park, or check out an event or a game at Dr. Ronaldo Junqueira Municipal Stadium.
Visit our Poços de Caldas travel guideOpens in a new window
Map
Avenida do Contorno KM 5, Jardim do Contorno, Poços de Caldas, MG, 37706-306

What's nearby

  • Walter World Theme Park - 6 min drive - 7.2 km
  • Macacos Fountain - 11 min drive - 10.4 km
  • Thermas Antonio Carlos - 11 min drive - 10.8 km
  • Pedro Sanches Square - 12 min drive - 11.1 km
  • Poços de Caldas Cable Car - 12 min drive - 11.5 km

Restaurants

  • ‪Sorvetes Nevada - ‬9 min drive
  • ‪Cabana Pizzaria - ‬9 min drive
  • ‪Doces Tatitania - ‬8 min drive
  • ‪Panela de Pedra I - ‬5 min drive
  • ‪Restaurante Fazenda - ‬6 min drive

About this property

Cassino All Inclusive Resort Poços de Caldas By Nacional Inn

Upscale all-inclusive hotel located in Jardim Philadelphia
You can look forward to a garden, a playground and an arcade/games room at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn. Take some time to relax at the on-site spa. Yoga classes and fitness classes are offered at the gym; Cassino All Inclusive Resort Poços de Caldas By Nacional Inn also has dry cleaning/laundry services, an outdoor entertainment area and a bar. Free in-room WiFi is available to all guests, along with a business centre and a steam room.
Additional perks include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • A 24-hour front desk, 1 meeting room and a banquet hall
  • Concierge services, luggage storage and smoke-free property
Room features
All 142 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • 40-inch flat-screen TVs with cable channels
  • Daily housekeeping and desks

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks and beverages included

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 3 days prior to check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 85 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 15 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: BRL 85 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Cassino All Inclusive Resort Poços de Caldas By Nacional Inn have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

As of 12 Aug 2025, prices found for a 1-night stay for 2 adults at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn on 17 Aug 2025 start from €188.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cassino All Inclusive Resort Poços de Caldas By Nacional Inn pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of BRL 85 per pet, per day. Service animals are exempt from fees.

How much is parking at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

Self-parking is free at this property.

What time is check-in at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

Checkout is at 2:00 PM.

Are there all-inclusive benefits at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Cassino All Inclusive Resort Poços de Caldas By Nacional Inn located?

Set in Poços de Caldas, this family-friendly hotel is within 6 mi (10 km) of Walter World Theme Park, Dr. Mario Mourao Water Resort and Paco das Aguas Shopping Center. Calendario Floral Monument and Jose A Junqueira Park are also within 6 miles (10 km).

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Cassino All Inclusive Resort Poços de Caldas By Nacional Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 68 out of 131 reviews
Rating 8 - Good. 35 out of 131 reviews
Rating 6 - Okay. 14 out of 131 reviews
Rating 4 - Poor. 11 out of 131 reviews
Rating 2 - Terrible. 3 out of 131 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

MARCIO

Disliked: Cleanliness, property conditions & facilities, room comfort

Local péssimo

Péssimo local. Quarto sujo e escuro, roupa de cama suja, travesseiro furado. A refeição tinha salsicha preparada de três formas diferentes. Este lugar está muito longe de ser chamado de resort. Devido as péssimas condições, me retirei do local em menos de uma hora.
Stayed 4 nights in Apr 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação do Resort - Estadia Páscoa 2025

A estadia foi ótima. O serviço de buffet maravilhosa, comida de ótima qualidade, variedade e atendentes com atendimento impecável. O que relato, são apenas alguns itens de manutenção do resort, como por exemplo, ladrilho da piscina caindo, piso com ponta levantada, parede das dependências sem manutenção.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem fantástica. Comida boa, atendimento muito bom, colaboradores super atenciosos. Só um detalhe, na área das piscinas existem tábuas soltas que representam risco de acidentes, principalmente para crianças.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiago Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Túlio

Resort necessita de reforma. Vale pelo Casino.

Pontos altos: a qualidade das refeições e a diversão no Casino. Pontos baixos: as instalações precisam de reforma, piscinas precisam de mais atenção na limpeza. Os quartos não têm isolamento acústico, então é bom se preparar para acordar bem cedo.
Stayed 3 nights in Jan 2025

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Há muito o que melhorar!

Atendimento, alimentação e bebida excelentes! Porém a manutenção do hotel deixa muito a desejar. Cheguei a pegar pedaços soltos de azulejo na piscina, as toalhas de banho muito velhas e com buracos, ralos sem a grelha trazendo risco de acidentes. Também falta um pouco mais de atenção com o entretenimento. Não há música ambiente nos bares e piscinas cobertas enquanto não há atividades, o que causa um pouco de desânimo do pessoal.
Stayed 2 nights in Dec 2024

8/10 Good

Juliana

Liked: Cleanliness, staff & service, room comfort
Atendimento muito cordial, quarto limpo, comida simples, mas bem feita e entretenimento excelente. Poderiam ter mais cuidado com a manutenção da infraestrutura e opções de local para descanso ao ar livre - em especial em dias frios e chuvosos como os da nossa hospedagem.
Stayed 1 night in Dec 2024

10/10 Excellent

Otavio Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Maria eliana

Stayed 2 nights in Nov 2024

10/10 Excellent

Mayara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível! Ótimo atendimento, comidas deliciosas, variedades em bebidas. Não temos do que reclamar
Stayed 4 nights in Nov 2024

10/10 Excellent

Julita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso!!!!

Hotel maravilhoso, com funcionários atenciosos, tudo perfeito. Viagem em família espera. Super recomendo. Comida boa, música agradável, recreação top.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Willian Ricardo

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Staff & service

Já foi melhor

Já foi melhor, porém nessa última estadia o serviço como um todo, caiu muito… As opções de alimentação eram bem fracas, tanto para os petiscos quanto no almoço, inclusive as opções de sobremesas. Deixei meu filho com a turma Kids de recreação e encontrei ele jogando futebol com a turma Teen, ou seja, uma criança de 5 anos “jogando” futebol com crianças na faixa dos 10 anos, qdo vi retirei meu filho do jogo e os recreadores conversando entre si e mexendo no celular! Nenhum deles pediu para que eu me identificasse para retirar meu filho, simplesmente o segurei pela mão e sai, Ou seja, nada confiável a recreação. Fora outros contratempos que tivemos por falha no serviço do hotel. Sinceramente, era um local que eu gostava de ir, porém definitivamente deixou de ser uma opção de hospedagem em Poços de Caldas para mim.
Stayed 1 night in Sep 2024

10/10 Excellent

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar maravilhosa com equipe muito atenciosa e comida deliciosa!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

bruna c

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Tivemos pontos positivos e negativos durante a nossa estadia, chegamos em uma segunda-feira e saímos num sábado, durante os dias de semana o resort estava longe de estar lotado. Recebemos no check-in o quarto 1012, a localização dessa ala de quartos é péssima, no primeiro andar onde todos os hóspedes precisam passar para ir e vir do restaurante, então tínhamos gente gritando na porta do nosso quarto das 7 da manhã até a 1 da madrugada, os da madrugada totalmente embriagados, os da manhã crianças em polvorosa para aproveitar o dia, resumindo não dava pra descansar mesmo tendo levado tampões de ouvido. Mas o pior desse quarto foi ele estar fedendo a mofo, um cheiro extremamente forte, não queríamos deixar a janela aberta pq como o quarto não tinha cofre e era no primeiro andar ficamos com receio de alguém pular para dentro do quarto e mexer em nossos objetos pessoais, mas não teve jeito, a única forma de melhorar o cheiro era deixar a janela aberta o tempo todo, e graças a Deus não tivemos intercorrências de furto. Nas fotos vou colocar a situação que estavam as paredes de mofo. As toalhas, lençóis e cobre leitos eram bem judiados, com manchas. Quanto a comida e bebida tudo certo. Os funcionários são educados. A paisagem é muito bonita. As piscinas com certeza precisam de maior manutenção e limpeza diária. Mas pelo preço cobrado na estadia, acredito que em termos de quarto deixou bastante a desejar, não sei como são os outros quartos do resort, mas minha experiência não foi leg
parede do quarto
parede do quarto
cobre leito
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Reservei um quarto acreditando que fosse aproveitar um dia num “resort”, com todo conforto já experimentado em outras oportunidades. No entanto, não tinha conhecimento da precariedade do quarto que ficamos. Não tinha noção da necessidade de subir de escadas para chegar ao quarto. Além disso, ao chegarmos no quarto estava com cheiro de esgoto, com a roupa de cama suja, um local sem os móveis adequados… nem o controle do ar condicionado estava no quarto. Além de a engenharia do banheiro ser bem peculiar (e ruim). No mais, o restaurante, as áreas dos bares são legais, mas as instalações de hospedagem, pelo menos o que nós ficamos, não atenderam as nossas expectativas. Espero que o hotel promova melhores informações aos usuários, esclarecendo as precariedades das instalações.
Stayed 1 night in Aug 2024

10/10 Excellent

Nathália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O primeiro quarto que nos colocaram estava com goteira, aí nós trocaram para outro quarto e resolveram. Em relação a comida, tudo muito bom, simples e objetivo. As bebidas também tudo muito bom.
Stayed 4 nights in Aug 2024

8/10 Good

Jefferson

Liked: Property conditions & facilities, room comfort

A falta de funcionários é fato.

Razoável, poderia ser melhor pelo preço cobrado.
Stayed 4 nights in Aug 2024

4/10 Poor

Bea Bragion

Liked: Cleanliness, property conditions & facilities
Por ser Cassino e all inclusive, entendo que o bar é o cassino deveria ser até mais tarde. Finalizar as 23h é muito cedo, quando se diz respeito a jogos de cartas. O atendimento do bar não segue padrão. A programação da recreação adulto não teve conforme passado. A limpeza é atendimento da ajuda com as malas excelente.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcos Edesio Todero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sabryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar incrível voltaria qts vezes fossem oportunas, porem a acústica dos quartos precisa melhorar e com relação a cobrança por estadia do Pet, só fiquei sabendo no local.
Stayed 3 nights in Aug 2024