Pointe-à-Pitre Holidays

The room was nice and spacious and the view was beautiful, though it was annoying having to insert the room card into the slot to get power. And the closet and shower were a little annoying. Patio kitchen was something new and "different". Activating the WiFi was really tricky. Staff was helpful and some spoke English, but check in process was so slow and the paperwork was only in French. Lots of restaurants in the area, but they don't open 'til mid-day, but there's a small store. Beaches, bus stop and hiking nearby. However, I deducted one star as we had roaches in our room on two different nights and toiletries were limited and we also had no water on our last morning. And I think the breakfast should cost half of what they're charging. The automated e-mail requesting additional payment or you'll lose your reservation gave me a real scare. I thought it was a phishing scam and almost canceled my cards and my entire trip. It would have been nice for Expedia to state that this fee is already included in the payment and to ignore the automated e-mail. But my biggest complaint is that while the property IS operated by Karaibes Hotel, it is actually called "Residence les Yuccas", NOT "Karaibes Residences". "Karaibes Residences" are a private apartment complex completely separate from the hotel. This information was not clearly communicated to us, and we must've spent well over an hour trying to get into every building in the area, before a maid finally told us where to go.

Just back from a 4 week stay in Guadeloupe. Great apartment, quiet area, a car is recommended, beautiful view from a spacious balcony, nice pool, Jeff, the property manager was so helpful, he even drove us around until we rented our car. I would highly recommend this apartment,

Our room was pretty good but only because of the location. Top floor corner room overlooking the ocean. However, the room itself is very tired and we had to deal with bugs crawling everywhere. The hotel overall is not well kept. It’s a shame . So much potential .

Room condition was satisfactory but not pleasant to be greeted by a cockroach. This was followed by several cockroaches the next day. The reception response was that there were no other rooms available and they would send housekeeping the next morning. When housekeeping did arrive around midday she didn’t know anything about it. We were left with a can of insect repellent. In fairness we didn’t see any more but I didn’t feel relaxed in the room! Somewhere to hang towels would have been helpful. We enjoyed the beautiful view from the bungalow.

Super endroit tout est parfaot