Pointe Claire Hotel Guide - Family Friendly Hotels in Pointe Claire, Montreal

"My wife and I stayed in an Admiral Loft #132 for 4 nights in early April 2026. Unit needed maintenance on kitchenette faucets, bathroom faucet handles would spin 360 degrees when using them. Tried to use the jetted spa tub on our last night - faucet handle fell off in my hand and the jets did not work - maintenance was contacted and confirmed all the issues we had - we were offered to charge rooms but we were leaving next morning at 4:00 am for an early flight - so no point in doing that. We were told hotel manger would reach out to offer compensation the next day - but he did not - I had to contact him myself the following day - he did offer to refund 1 night’s stay after some negotiations. Also the on-site restaurant was under renovation and closed - back entrance was also under construction and not accessible - doors were removed and pallets of tiles were stacked in guest walking areas - not ideal. Not a great experience for us and we would not recommend staying here. "

"An incredible hotel with top-notch service. Thank you for making my milestone birthday so memorable!"

"Comfortable hotel in a great location close to old Montreal. Good amenities, clean and quiet. Enjoyed the Hammam in the spa and their morning coffee was delicious. Will definitely book again."

"Room was clean and very well equipped with all the major appliances..stove, fridge, microwave, kettle, dishes etc "

"Just a dingy hotel. Best thing about it is where it located in the city."

"I stayed four nights but had no room cleaning. I had to ask for new towels every time. Housekeeper told me that I must request a room cleaning otherwise they can not clean or fix the room by asking. Very interesting policy."

"Temperature in the room was too warm. No way to lower the temperature. The hotel was dated and "

"Run down. Wiring in room looked worrying at best. Walls paper thin. Very noisy neighbours both sides. Disturbed late night and early morning both nights. Plus side… good location. Warm and clean. Staff friendly and helpful."

"Air conditioning was not functionjng well. We woke up sweating to a room at 23 degrees deapite setting the thermostat at 19. Overall, the hotel was fine. "