Pointe Seraphine Holidays

Property was clean n tidy

What an incredible stay!!

Female staff need to improve on being more approachable. Horrible customer service from the women who work there. Smile a little.

We stayed 4 nights at La Haut and it was simply wonderful. So private and quiet, the plantation style buildings and main house are beautiful, but the grounds and views are exquisite. All staff were helpful and friendly. The infinity pool was lovely, with panoramic vistas that are just breathtaking! The restaurant on the property was also very good. Delicious food, good service, and also incredible views. Comfortable 4 post bed, all conveniences in room, plus an amazing deck overlooking the Pitons from your own hammock. We will definitely be back. If you are looking for a romantic getaway that is unique from a traditional hotel experience, this is the place.

The food was for the most part very good. The bed was broken in 2 places and my wife and I didn’t sleep well most nights. The property needs to have better information on when certain food is open what requires a reservation. I thought the property wasn’t too full and still could not book dining reservation. The spa was excellent and the included treatment was very good. My wife and I would have liked the option to choose which treatment for each day. It seemed we were just thrown on the schedule haphazardly.