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Reviews of Villa 1br Merlot Villa located within Cypress Lakes Resort

Villa 1br Merlot Villa located within Cypress Lakes Resort
Pokolbin, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.4/10

Cleanliness

Reviews

4/10 Poor

Annio X.

Disliked: Cleanliness
Not all it seemed to be ...
The place was not up to scratch . It lacked TLC. Even after I complained about the state of the balcony and I was told they would send someone to clean it . For us to be able to at least sit on the balcony I cleaned it myself . We ended up stayyonly on the one night.
Stayed 2 nights in Dec 2019
Response from VrboOwner on 30 Mar 2020
Hi Annio, We're saddened to hear you only stayed the one night. These Villas are very popular and rarely have complaint, so am surprised. We have not got any information from you that you called through, which is odd, as we always try to get someone out to rectify any situation that would make for a not so nice guest experience. It was a shame you didn't stay the whole weekend, there was plenty to see and do. We would have liked to make it up to you :) Regards, Weekenda-

8/10 Good

Michael M.

Liked: Cleanliness
Overall pretty good
Over all pretty satisfactory. Could of had a better vacuum and soon the couches may need to be replaced as they are old and pretty warn. Otherwise location ease of booking and getting the code for the rooms All great.
Stayed 2 nights in Oct 2019
Response from VrboOwner on 30 Mar 2020
Thanks for your feedback I have passe this on to quality control :)

10/10 Excellent

Jake B.

Liked: Cleanliness
so much fun
We had such a fun time while away! The villa was great, very cozy and comfortable. Surprised how cooking equipment there was, normally just a microwave and kettle so will be prepared to bring some more food to cook next time! Thanks Weekenda
Stayed 1 night in Aug 2019
Response from VrboOwner on 16 Feb 2021
Thank you for your review!

10/10 Excellent

Prue T.

Liked: Cleanliness
Comfortable and Easy
Perfect little space for our getaway. Clean and well presented. Host are fantastic to deal with. Thanks for our late check out!
Response from VrboOwner on 16 Feb 2021
Thank you for your review!

10/10 Excellent

Prue T.

Liked: Cleanliness
Cute and Cozy
Fantastic little spot for my business stopover. Large King size bed is very comfy with fresh linen hotel grade linens. Kitchenette area small but sufficient for one or even a couples needs. So many lovely cafes and restaurants in the HUnter area that there is no need to cook but microwave made breakfast easy. Very large verandah for a 1 bedroom Villa. Was a very pleasant stay.
Stayed 1 night in Jul 2019
Response from VrboOwner on 16 Feb 2021
Thank you for your review!

6/10 Okay

Kylie C.

Beautiful balcony, great location, nice place
Really convenient location, lovely apartment and fantastic views and sounds of the birds in the trees. Bed was uncomfortable and dips in the middle so you find yourself both in the center of the bed in the middle of the night! Needs replacing.
Response from VrboOwner on 9 Feb 2021
Thanks for your review, Kylie!