Pokuru Hotels

"Check in was helpful and friendly. Free newspaper to read which was a nice touch. Pool available. Clean, great fluffy towels. The properties are somewhat old fashioned and need updating, bathrooms especially, (wear and tear etc) and a little bistro balcony set would be nice. Near to the centre if you’re walking like I was, large car park with easy parking if not. Near a great supermarket and fuel stop too. "

"Yes worked out great "

"Tired. Small room. Minute bathroom ( step up to shower). No character. Disappointing. "

"The hotel gave us an accessible room as it was the last standard room available however we were not told on Expedia this is the room we were booking. This room is at the back of hotel, ground floor and surrounded by the car park with metal stair case next to the room. It was noisy, lacked privacy (had to close curtains in the day time) and a little shabby. The only way we could move was pay for an upgrade. "

"Clean room Nice balcony Very friendly & helpful reception "

"Very efficient check in. Dropped car off for valet parking late evening, gave time I intended to check out following morning. Car was waiting for me, no messing about. True 5 star."

"We found the bed very comfortable, the kitchen plates etc were very oddly matched. It seemed strange that there was only 1 chair for us to eat dinner from. It was obviously a room for 2. The shower was great however didn't have anywhere to put the shower gel/soap and no shower curtain , which meamt water went everywhere, which I cleaned up. The trains in the middle of the night were a little frightening too."

"Clean and tidy. Good Location, close to Waitomo Caves and Kiwi House."

"Poor check in experience, staff member didn't know what she was doing and it took ages. Car park is small, very tight and cars are up on hoists, felt the parking charge was excessive. Room was mostly clean but tired. Old single glazed windows meant the outside noise was quite loud even when closed. The area wasn’t good, lots of homeless people hanging around. We could see several from our room, sleeping next to hotel and lots more when we took an evening walk to supermarket. Wouldn't stay again."