Detroit Hotel Guide - Polar Bears Memorial hotels in Detroit, United States of America.

"Staff were friendly and helpful. Room was clean and comfortable. Breakfast was fresh! Really like this hotel. There is coffee/tea and hot cocoa 24/7 so it was nice to be able to go down to the dining room and sit down with a cup of tea in the evening. "

"Comfort Inn Clawson is in a great location, offers a warm breakfast and parking. Our room had a comfortable king size bed. Nothing fancy but neither is the price. A practical hotel."

"Great local hotel"

"Fresh stuff for breakfast but the pancake maker was terrible."

"First off I tried to cancel my reservations two weeks in advance since my business trip got moved to a different area and I was told that they would not honor my request nor would they give me a refund. I also had a family emergency and needed to check out on Saturday and they still refused to refund my money. The hotel is outdated. The carpets are nasty. The so-called restaurant is basically just burgers and fries not good. Also I NO got Sleep two nights in a row, because of the room next to me the first night I didn’t complain the next day. I did mention I wanted to be moved the desk clerk would not move me saying that there was a new person next to me and still got woke up at 2 o’clock in the morning. I had to call to complain at the front desk. They so were loud so I got no sleep, mind you I was on a business trip and needed to get up early and with no sleep was not good. I mentioned at checkout about it. The desk clerk was very rude. No care in the world I will not Ever recommend this hotel to anyone!!!! "

"Apartment was clean and felt like home. Thanks for the hospitality. "

"Always love staying at the Townsend hotel ! Excellent staff and superb rooms "

"Positives : Room was clean. Given a drink voucher and two waters. Negatives : Money was deducted from my deposit, for unknown reasons. Staff could benefit from some professionalism. There was an extended wait while checking in holding our luggage. However there was a female staff member just standing at the desk stating at the customers that waited, I later learned she was apart of hospitality. In addition, when a concern was voiced, staff responded as if it wasn’t at the top of their priority list. “Oh I have to grab this luggage cart right now, it’s hard to monitor those kind of things”. Pool was PACKED, staff was as aware so obviously room capacities weren't being monitored. Lastly, the power went out for 5 hours. I do understand that Things happen, however the lack of Preventive measures like a back up generator or something given for the inconvenience could’ve went a long way. Due to this I’ll never book the Embassy Chain ever again, especially this location! As a Hilton rewards member, I expected much better, highly disappointed. "

"Great "